User Manual

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Horizon Hobby, Inc. guarantees that your HobbyZone
®
Firebird Freedom
™
will be free from defects in material
and workmanship at the date of purchase. This warranty
does not cover any component parts, or damage by
use or modification. In no case shall Horizon Hobby’s
liability exceed the original purchase cost of this item.
Further, Horizon Hobby reserves the right to change or
modify this warranty without notice.
This warranty covers only those products purchased
from an authorized Horizon Hobby dealer. Third party
transactions are not covered by this warranty. Proof of
purchase is required for all warranty claims. Due to the
nature and operation of your Firebird Freedom, the
warranty does not extend beyond the initial pre-use
testing. Carefully check the parts and operation of your
airplane and its components BEFORE your first use. If
you discover defects during pre-use testing, please call
our Product Support Team toll-free at 877-504-0233 for
technical support.
Warranty and Follow-Up Procedures
In that Horizon Hobby has no control over the final
assembly, or material used for final assembly, no liabil-
ity shall be assumed nor accepted for any damage
resulting from use by the user of the final user-
assembled product. By the act of using the product the
user assembles, the user accepts all resulting liability.
Please note that once assembly has been started, the
user must contact Horizon Hobby, Inc. directly regard-
ing any warranty questions. Please do not contact a
local hobby shop regarding warranty issues. This will
enable Horizon to better answer questions and provide
service in the event warranty assistance is needed.
Horizon Hobby, Inc. reserves the right to inspect any
and all equipment involved in a warranty claim. Repair
or replacement decisions are at the sole discretion of
Horizon Hobby, Inc. Collateral damage is not covered
under this warranty. If you, as the buyer or owner, are
not prepared to accept the liability associated with
the use of this product, you are advised to return it
immediately in new and unused condition to the place
of purchase.
If you have any questions concerning your
HobbyZone product, please contact our Product
Support staff toll-free at 1-877-504-0233.
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If your Firebird Freedom
™
requires inspection, please
follow these steps in order to return it to us:
1. Call our Product Support team for return
authorization.
2. Use the “Service and Repair Checklist” from
www.horizonhobby.com under the support tab or
write a detailed letter that includes:
• Your name, address, home phone number, and
daytime phone number;
• A list of the products being shipped for inspection
or repair;
• A detailed account of the type of problems you
are incurring; and
• The payment method you wish to use for any pur-
chases or charges, including credit card type,
number, expiration date and your name as it
appears on the card.
3. Submit proof of purchase, including purchase date
and retailer information.
4. Make sure that the batteries are unplugged and
removed. Please use packing material to separate
them from product.
5. Pack all components and accessories in the original
box, and then pack it in a sturdy box with packing
materials for safe shipping.
6. For inspection and/or repair, please ship your
product to:
Horizon Service Center
Attn: HobbyZone Department
4105 Fieldstone Road
Champaign, IL 61822
We suggest you ship your product back to us via a
carrier that provides package tracking and/or signature
required. Horizon Hobby, Inc. is only responsible for
product once it arrives and is accepted at our facil-
ity. Most carriers require optional insurance to cover
damage or loss in transit, so please consider this when
shipping merchandise.