- HOBART World Scale
 World Scale 
 5-3  Maintenance 
Troubleshooting 
In the event that your World Scale does not operate as expected, 
perform the following steps: 
1.  Check your Error Code and take the action described in the 
table of Error Codes below. Also see Error Messages. 
2.  If a persistent error message appears, or the scale locks up, 
disconnect, then reconnect, the scale to the power supply. 
3.  If the problem still exists, please check Possible System 
Problems later in this chapter. 
4.  If the scale still remains inoperative, contact your local Hobart 
Representative. 
Error Codes 
If you receive an error on your World Scale, check the code below 
and follow the suggested Action/Solution. 
Error 
Code 
Definition  Action/Solution 
E 5    Disconnect, then reconnect the scale to the power supply. 
E 10 Battery failure. Replace batteries. 
E 11  Power supply voltage is too high.  Make sure the correct power supply is being used. 
E 15    Disconnect, then reconnect the power supply. 
E 19    Contact your Hobart Service Representative. 
E 20  Weight error.  Disconnect, then reconnect the power supply. If the error 
reappears, contact your Hobart Service Representative. 
E 21    Contact your Hobart Service Representative. 
E 30  Supervisor mode not exited correctly.  Re-enter Supervisor mode, make the required changes, go to the 
next Function/Sub-Function to accept the change, then exit again. 
E 35    Contact your Hobart Service Representative. 
E 36    Contact your Hobart Service Representative. 
E 40    Contact your Hobart Service Representative. 
E 41    Contact your Hobart Service Representative. 
E 42    Contact your Hobart Service Representative. 
E 100  Invalid PLU contents.  Try reprogramming the PLU. 
E 101 Transaction failed. Try your transaction again. 
E 102  PLU failed.  The PLU was set up in Supervisor mode and cannot be changed. 
E 103  Tare failed.  Try to reprogram the Tare. 
E 110    Contact your Hobart Service Representative. 
E 151    Contact your Hobart Service Representative. 
E 152  User does not have access to this item (in Supervisor mode). 










