Operation Manual

68
Troubleshooting
Note: If you are not sure how to react on error codes, please con-
tact your local supplier.
Battery empty
Display: „LP“ & „Battery symbol “
Solution: Replace with new batteries.
No Wireless connection
Display: “Err“ and Wireless-sign
After measurement, the meter tries to transfer
the value to the gateway but a connection can-
not be established.
Solution: Make sure meter and partner device
are in close communication proximity. If nec-
essary, set up the Wireless connection again.
Not enough blood in test strip
Display: „Err“ and test strip with hand
If not enough blood is in the test strip, this
error will show.
Solution: Use a new test strip and restart the
measurement procedure.