User's Manual

B. Dual-Lane Operation (two base stations for two speaker posts)

1. Hands-Free (HF) Mode:

! As a customer enters a drive-thru lane, you will hear an alert tone (single beep for Lane 1,

double beep for Lane 2) in your headset, and you will be able to hear the customer at the

speaker post or menu board if that lane is selected.

! Adjust customer’s voice level in headset if necessary.

Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak and listen to customer.

Touch and release A1, A2 (depending on lane) or B button to end communication with customer.

! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak to the customer again.

! To change lanes, touch and release the opposite A button.

! If customer drives away from speaker post or menu board, headset automatically stops transmitting.

2. Auto Hands-Free (AHF) Mode:

NOTE: Only one Communicator operator can use this feature at a time.

When operating in the AHF mode, changing lanes is not possible.

As a customer enters a drive-thru lane, you will hear an alert tone (single beep for Lane 1,

double beep for Lane 2) in your headset, and you will be able to hear the customer at the

speaker post or menu board if that lane is selected.

Adjust customer’s voice level in headset if necessary.

! Speak and listen to customer without pressing any buttons.

Touch and release A1, A2 (depending on lane) or B button to end communication with customer.

Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak to the customer again.

! If customer drives away from speaker post or menu board, headset automatically stops transmitting.

3. Hands-Free-Off Mode:

! As a customer enters a drive-thru lane, you will hear an alert tone (single beep for Lane 1,

double beep for Lane 2) in your headset, and you will be able to hear the customer at the

speaker post or menu board if that lane is selected.

Adjust customer’s voice level in headset if necessary.

! Touch and hold A1 button to speak to customer in Lane 1; A2 to speak to customer in Lane 2.

C. Internal Communication

To communicate internally with other Communicator operators, press and hold the B button while

talking. Release when finished.

In dual-lane operations, depending on how your Wireless 6000 system was set up, internal

communication may be heard only by Communicator operators in your lane (“Split-B” operation). If your

system was not set up for Split-B operation, internal communication will be heard by all

Communicator operators in both lanes.

In dual-lane operations, up to three Communicator operators can have conference-call type

communication by all pressing the A1, A2 or B button. Everyone pressing the same button

will be heard by everyone else on that channel without interference. If a car arrives in either

drive-thru lane while internal communication is taking place, priority will be given to one A

channel for customer communication, which will reduce the number of internal

communication channels available.

D. Speed-Team Operation

Speed team operation is used during high-volume times. An order taker wearing a

Communicator relays orders from outside into the store, using button B. Placing the speed-

team switch, on the base station, in the ON position (shown in Figure 1) will disable the

outside speaker/microphone and the vehicle-alert tone.