User Manual

12
B. Dual-Lane Operation (two base stations for two speaker posts)
1. Hands -Free (HF) Mode:
! Alert tone (single beep for Lane 1, double beep for Lane 2) sounds in
headset, then customer at
speaker post or menu board can be heard.
! Adjust customer’s voice level in headset if necessary.
! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak and
listen to customer.
! Touch and release A1, A2 (depending on lane) or B button to end
communication with customer.
You will hear a single beep in your headset.
! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak to the
customer again.
! To change lanes, touch and release the opposite A button.
! If customer drives away from speaker post or menu board, headset
automatically stops transmitting.
2. Auto Hands-Free (AHF) Mode:
! Alert tone (single beep for Lane 1, double beep for Lane 2) sounds in
headset, then customer at
speaker post or menu board can be heard.
! Adjust customer’s voice level in headset if necessary.
! Speak and listen to customer without pressing any buttons.
! Touch and release A1, A2 (depending on lane) or B button to end
communication with customer.
You will hear a single beep in your headset.
! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak to the
customer again.
! To change lanes, touch and release the opposite A button.
! If customer drives away from speaker post or menu board, headset
automatically stops transmitting.
3. Hands -Free-Off Mode:
! Alert tone (single beep for Lane 1, double beep for Lane 2) sounds in
headset, then customer at
speaker post or menu board can be heard.
! Adjust customer’s voice level in headset if necessary.
! Touch and hold A1 button to speak to customer in Lane 1; A2 to speak to
customer in Lane 2.
C. Speed-Team Operation
Speed team operation is used during high-volume times. An order
taker wearing an HS500 headset relays orders from outside into
the store, using button B on the headset. Placing the speed-team
switch, on the bottom of the base station, in the ON position
will disable the outside speaker/microphone and the vehicle-alert
tone.