User's Manual

13
If you are unable to correct any of the problems described below, contact your dealer for assistance.
Red light on base station power switch does not come on.
Be certain power cords are properly connected to base station, power supply and electrical outlet.
Beltpac power lights do not turn green and “out of range” is heard in the headset.
Be certain your base station power is on. Turn the Beltpac and base station power on and off.
You may be too far from the base station. The range varies with each location’s layout.
When trying to register, it keeps saying registration failed.
Clear registration as described on page 7, and repeat the registration procedure.
Others cannot hear me when I talk.
Be certain the headset is securely connected to the Beltpac or base station, and that you are pressing the IC
or ISO button on the Beltpac, or the TALK button on the base station. Be certain the appropriate IC or ISO
setting is selected under LOCAL HEADSET on the base station.
People on the 4-wire intercom cannot hear me or I cannot hear them.
Be certain the cables are securely connected and the 4-wire intercom is on. If using a local headset, be
certain the IC setting is selected under LOCAL HEADSET on the base station.
People on the RTS/ClearCom systems cannot hear me or I cannot hear them.
Be certain the cables are securely connected and the 2-wire intercom is on. If using a local headset, be
certain the IC setting is selected under LOCAL HEADSET on the base station.
The 2-wire intercom is on and there is a loud squeal whenever I try to talk.
This can occur if two or more base stations are daisy-chained and the JP1 jumper on the circuit board in
one of the base stations has not been adjusted as described in Step 12 on page 6.
Settings are not retained when the base station power is turned off and on again.
The internal battery may be low. Contact your dealer.
SECTION 4. TROUBLESHOOTING
In the event of an electrical power outage
such as from a lightning storm or power generator failure, if you experience problems with your HME
equipment after the electricity comes on again, unplug the AC power adapters from their electrical outlets
and wait 15 seconds, then plug them back in.
2400MHz cordless telephone interference
If there is a 2400MHz cordless telephone nearby, interference may occur. However, because the DX200
is a frequency-hopping system, this problem is unlikely. If it does occur, changing frequencies on the
telephone may alleviate the problem. If not, move the phone as far as practical from the base station, or use
another type phone.