User's Manual

77
Auto Hands-Free (AHF) Mode (Only Order Taker #1):
 Order Taker #1 only, with the headset power off, press and hold the volume-up Λ
and A1 button while you press and release the power button to turn it on in the
AHF mode. The headset will use this setting until it is turned off.
 As a customer approaches Order Point #1, you will hear an alert tone in the headset,
and you will be able to hear the customer at speaker post or menu board #1.
 Use the volume-up Λ and down V buttons to adjust the customer’s voice level in the
headset if necessary.
 Speak and listen to the customer without pressing any buttons.
 Touch and release the A1 or B button to end communication with the customer.
 Touch and release the A1 button to speak to the customer again.
 If a customer drives away from the speaker post or menu board, the headset will
stop transmitting.
B-Channel Hands-Free (BHF) Mode:
 With the headset power off, press and hold the B and A2 buttons while you press and
release the power button to turn it on in the BHF mode.
 The BHF mode is for hands-free communication among crew members. If a customer
arrives, B-channel communication will automatically be interrupted to allow
communication with the customer.
Push-To-Talk (PTT) Mode (Either Order Taker):
 With the headset power off, press and hold the volume-down V and B buttons while
you press and release the power button to turn it on in the PTT mode. The headset
will remember this setting.
 As a customer approaches Order Point #1, Order Taker #1 will hear an alert tone in
the headset, and will be able to hear the customer at speaker post or menu board #1.
 If a customer approaches Order Point #2 when there is already another customer at
Order Point #1, Order Taker #2 will hear an alert tone in his/her headset, and will
be able to hear the customer at speaker post or menu board #2.
 Use the volume-up Λ and down V buttons to adjust the customer’s voice level in the
headset if necessary.
 Touch and hold the A1 button to speak to a customer at Order Point #1, or A2 to
speak to a customer at Order Point #2. Release to stop speaking to the customer
(full duplex) or to listen to the customer (half duplex).
6.6 Internal Communication
If using the BHF mode, the B channel remains open for hands-free communication
among crew members. If a customer arrives, B-channel communication will
automatically be interrupted to allow communication with the customer.
If not using the BHF mode, to communicate internally with other headset operators,
press and hold the B button while talking. Release when finished. In single-lane
operations, up to four operators can have conference-call type communication by all
pressing and holding their B button. They will hear each other without interference.
In dual-lane operation, if the system was set up for “Split-B,” internal communication
will be heard only by headset operators in their lane. If the system was not set up for
Split-B operation, all internal communication will be heard by operators in both lanes.
In dual-lane operation, up to three operators can have conference-call type
communication by all pressing and holding their B buttons. They will hear each other
without interference. If a car arrives in a lane while internal communication is taking
place, priority will be given to the respective A channel for customer communication,
which will reduce the number of internal communication channels available.