User's Manual

11
FREQUENTLY ASKED QUESTIONS
Android
Q: What version of the Android operating system is installed on my device?
A: Android 8.1
Basic operation of the device
Q: Is it necessary to charge the battery before using the device?
A: You must charge the battery for at least 6 hours in disconnected mode, but you can use the device
during charging. Use the included power adapter to recharge the device. The device cannot be
recharged via the USB cable.
E-mail
Q: Is it possible to use any email address to send/receive e-mails?
A: This device supports POP3 and SMTP accounts. Some free email accounts are not supported on
mobile devices. Check with your email provider to verify whether your account is supported.
Multimedia cards
Q: What multimedia cards are compatible with my device?
A: Micro SD cards.
Music
Q: What types of audio files can be played on my device?
A: MP2, MP3, WAV, AAC, WMA
Q: How can I add audio files to my device?
A: Copy audio files from your computer to an SD card or a USB storage device, and then use the File
Explorer to copy the files to the device.
Photos
Q: What types of image files can I view on my device?
A: JPG, JPEG, BMP and PNG.
Q: How can I add image files to my device?
A: Copy the image files from your computer to an SD card or a USB storage device, then use the File
Explorer to copy the files to the device.
Videos
Q: What types of video files may be played on my device?
A: The supported video file formats are: MPEG1/2/4 .. H263 . H264 . VC1 . RealVideo,
Motion JPEG
Q: How can I add video files on my device?
A: Copy video files from your computer to an SD card or a USB storage device, and then use the File
Explorer to copy the files to the device.
BATTERY MANAGEMENT
When you remove the device from its packaging, the battery will not be fully charged. Therefore, it is
recommended to charge the battery for at least 6 hours before you start using the appliance. The
rechargeable battery is designed and manufactured to be used and charged frequently. As with all batteries,
the battery capacity decreases as it is charged and discharged. However, the following actions may extend
your battery life: