User Manual

ManualsBrandsHIVE LIGHTING ManualsContinuous LightingHornet 200-C Adjustable Fresnel Omni-Color LED Light

POLICIESHIVE LIGHTING51 52

Include your RMA number along with equipment being

returned.

Ship returned equipment to:

Hive Lighting Inc.

525 South Hewitt St.

Los Angeles, CA 90013

Once item has been received, Hive will contact you within

2 business days with an estimate of repair time needed.

Hive will cover shipping costs when returning repaired or

replaced equipment to purchaser within continental United

States only. See Freight Policy below for more information.

REFUND POLICY

Hive provides refunds equal to the original purchase price,

less any shipment costs incurred in original shipment or

upon return. This refund may be obtained if the purchased

equipment (light and all accessories included in shipment)

fulﬁlls the following acceptance criteria:

1. Unit is returned to Hive within 14 business

days after owner receives it.

2. There is no damage to unit or any of its

accessories.

3. Unit has not been altered from the original

3) Because of this, we strongly recommend that you return the item(s) to us via a

recorded delivery service or courier that will offer proof of delivery. We also recommend

that you insure the return shipment as Hive is not responsible for packages that are lost

or damaged in transit.

3. Components Damaged

4. Description of Damage

5. Date of Purchase

6. Serial Number of Unit (This is laser etched

into the body of the light itself both on the

inside and outside of the Interface Back Cap).

7. Order Number, which can be located on

Invoice or Receipt from Hive Lighting or a Hive

Lighting authorized reseller.

Hive will need this information when making the ﬁnal

determination as to whether or not the unit is covered by

warranty. Please expect a response within 5-7 business

days. If approved, Hive will assign your repair request with

a Return Material Authorization (RMA) number, which will

be provided to you via email.

Once approved, carefully package the equipment so as to

ensure its protection during shipment. This packaging must

be clearly and prominently marked to indicate that the

package contains returned product units or parts. Owner

must pay for shipping costs when returning equipment for

repair.