Instructions

DPC-11

UNIVERSAL PROGRAMMING INTERFACE

FOR HITEC PrOGRAMMABLE SERVOS

Hitec Website

Plan to visit the Hitec website, www.hitecrcd.com on

a regular basis. Not only does it contain specs and

other information about the entire Hitec product line,

our website’s FAQ pages hold valuable information

and updates about our programmable servos

Help is available from the Hitec office through

phone support and e-mail inquiries. Our US office

is generally open Monday thru Friday, 8:00AM to

4:30PM PST. These hours and days may vary by

season. Every attempt is made to answer every

incoming service call.

Should you reach our voicemail, leave your name and

number and a staff member will return your call.

Hitec Customer Service

The Online Community

One of the benefits of the extensive R/C online

community is the vast wealth of archived knowledge

available. Hitec sponsors forums on most of the

popular R/C websites where a Hitec staff member

or representative tries to answer all manner

of product related questions. Bringing together

strangers with common interests is proving to be

one of the greatest gifts of the internet. If past history

is any guide to the future, forums with a brushless

servo focus are certain to develop and many of those

will no doubt prove invaluable.

Warranty and Non-Warranty Service

All Hitec products carry a two year from date-of-

purchase warranty against manufacturer’s defects.

Visit www.hitecrcd.com/warranty to see our

complete warranty information. If your product needs

servicing or repair, you must return the product to:

Hitec RCD USA

12115 Paine St

Poway CA, 92064

Our trained and professional service

representatives will determine if the item will

be repaired or replaced. To provide all the

necessary information we need to administrate

your repair, visit our website at www.hitecrcd.com.

Download and complete the repair form and

send in your item for repair.

Introduction cont.