User's Manual

20
3WPL083851
Troubleshooting
Problem Possible Cause Solution
Foam remains
on the door or
the door seal.
●
You may have used too much detergent.
●
Laundry is new or not that soiled.
●
Use the appropriate amount of
detergent.
Fabric softener
overfl ows.
●
You may have exceeded the max. level of
softener in the detergent dispenser
.
●
Do not pour in more than the
max. level of softener.
Fabric softener
remains.
●
The softener cover may have come out.
●
Firmly set the softener cover
on the detergent dispenser.
There’s
detergent
powder residue
in the detergent
dispenser.
●
You may have used too much detergent.
●
You may have poured detergent in the
detergent dispenser when it was wet. Wipe
the water away before adding detergent.
●
Use the appropriate amount of
detergent.
●
Wipe the water away before
adding detergent.
The washing
machine
switches off
during operation.
●
There may be noise from other electrical
appliances nearby such as a TV, a radio,
etc.
●
The motor may be locked due to overload, the
clothes being trapped in the rubber seal, etc.
●
Unplug the power cord and
plug in again. Then select
a program and start. Do not
place electrical appliances
close to the washing machine.
●
This is not a malfunction. Wait
for about one hour and restart
the program.
Odor in the
washing
machine
●
Rubber parts may give off a smell when you
fi rst start using the washing machine.
●
There may be mold, dirt or detergent
residue on the drum.
●
The smell goes away over
time.
●
Run the Tub Clean program.
Unsatisfactory
washing results
●
You may have used too little detergent.
●
You may have poured detergent directly into
the drum.
●
Use the appropriate amount of
detergent.
●
Pour detergent in the
appropriate dispenser.
Unusual noise or
vibration
●
The transport bolts may not have been
removed.
●
The washing machine may be installed on a
sloping or unstable surface.
●
There may be foreign objects inside the
drum.
●
Remove the transport bolts
before using.
●
Install the washing machine on
a horizontal, stable surface.
●
Remove foreign objects such as
coins, pins, etc. from the drum.
Noise during
drain cycle
●
This is normal. There may be noise when
the drain pump is on.
●
This is not a malfunction.
There’s the
sound of water
when the drum is
rotated manually.
●
This is normal. Liquid is inside the 4-Ply
Liquid Load Balancer fi xed onto the drum to
make it balanced.
●
This is not a malfunction.
Tapping noise
comes out at
spin start.
●
This is normal. Tapping sound is generated
when laundry touches to the laundry
protection bulge on the laundry inlet.
●
This is not a malfunction.
Detergent
dispenser is wet.
●
In some environmental or usage conditions,
Detergent dispenser may get wet due to
condensation.
●
This is not a malfunction.