Use and Care Guide
Problem  Possible Cause  Solution 
Appliance is not switched on.  Switch on the appliance. 
Main plug is not plugged in or is 
loose. 
Insert main plug. 
Fuse has blown or is defective. 
Check fuse, replace if 
necessary. 
Appliance does not 
work. 
Socket is defective. 
Electrical malfunctions are 
to be corrected by an 
electrician. 
Appliance cools too 
much. 
Temperature is set too cold. 
Turn the temperature 
regulator to a warmer 
setting temporarily. 
Temperature is not properly 
adjusted. 
Please look in the “initial 
Start Up” section. 
Door was open for an extended 
period. 
Open the door only as long 
as necessary. 
A large quantity of warm food 
was placed in the appliance 
within the last 24 hours. 
Turn the temperature 
regulation to a colder setting 
temporarily. 
The food is too 
warm. 
The appliance is near a heat 
source. 
Please look in the 
“installation location” 
section. 
Heavy build-up of 
frost, possibly also 
on the door seal. 
Door seal is not air-tight 
(possibly after reversing the 
door). 
Carefully warm the leaking 
sections of the door seal 
with a hair dryer (on a cool 
setting). At the same time 
shape the warmed door seal 
by hand such that it sits 
correctly. 
Appliance is not level.  Readjust the feet. 
The appliance is touching the 
wall or other objects. 
Move the appliance slightly. 
Unusual noises. 
A component, e.g. a pipe, on the 
rear of the appliance is touching 
another part of the appliance or 
the wall. 
If necessary, carefully bend 
the component out of the 
way. 
The compressor 
does not start 
immediately after 
changing the 
temperature setting. 
This is normal, no error has 
occurred. 
The compressor starts after 
a period of time. 
Water on the floor or 
storage shelves. 
Check that the Drip tray is 
housed properly. 
Drip tray is full of water 
See the “cleaning and care” 
section. 
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