4K HDR Smart TV Quick Setup Guide Help Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online. Before using the TV, please read this guide carefully and keep it for future reference.
Copyright statement © 2021 Hisense Company Ltd. All Rights Reserved. All material in this Quick Setup Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under the laws of the US, Canada, Mexico and international copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd.
This Quick Setup Guide supports the following models: 50U6G / 55U6G / 65U6G / 75U6G / 50U68G / 55U68G / 65U68G / 75U68G Table of Contents What's in the box.............................................................................................................3 Getting started.................................................................................................................4 Step 1. Attach stand or mount.....................................................................................
Congratulations on the purchase of your Hisense TV! If you would like to know 'all things Hisense', contact us using the support info: The model and serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you ever need service. Country U.S.A CANADA MEXICO Customer Care Center • Phone: 1-888-9358880 • Hours of Operation: Monday - Friday: 9 AM to 9 PM EST Saturday - Sunday: 9 AM to 6 PM EST • Service Email: Service@hisenseusa.
What's in the box Your Hisense TV comes with the following items: ● ● ● ● ● ● TV ● Quick Setup Guide (this document) 1 set of AAA(1.5Vcc) batteries ● 2 base stands remote control ● Important Safety Information and Warranty Card 4 screws (M5×12)(65")(165.1 cm) ● 4 screws (M5×16)(75")(190.5 cm) 4 screws (M4×12 )(50"/55")(127.0 cm/139.7 cm) power cord ● 1 RCA jack to AV Cable (75")(190.
Getting started Step 1. Attach stand or mount Before you start using your TV, attach your TV stand or mount it on the wall. CAUTION: • Disconnect the AC power cord before installing a stand or a wall mount bracket. • The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure. • After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.
5"(190.5cm) Screws: M5×16 Base Stand Base Stand Attach the Wall Mount Bracket (not included) (only for 75" (190.5cm)) Before you begin the third-party manufacturer instructions, be sure to do the following things: 1. Place the TV face down on a clean, safe and cushioned surface. 2. Remove the TV stand if you already attached it. 3. Remove the two screws (as shown in the following figure) on the handle first, and remove the handles, then remove the two screws at the bottom of the back. Figure 1.
Attach the wall mount bracket (not included) Before you begin the third-party manufacturer instructions, be sure to do the following things: Screw (not included) 1. Place the TV face down on a clean, safe and cushioned surface. 2. Remove the TV stand if you have already attached it. 3. Place spacers (not included) in the corresponding bracket holes. Spacer (not included) Bracket (not included) Figure 2. Location to insert the spacers CAUTION: • Follow instructions provided with the wall mount bracket.
Step 2. Connect devices to your TV Check to ensure that you have connected right cables for right ports securely. Loose connections can affect the quality of the picture image and color. 50"/55"/65"(127.0cm/139.7cm/165.1cm) Side View Bottom View AV IN Power Input L VIDEO HEADPHONE SERVICE ARC DIGITAL AUDIO OUT R HDMI 3(4K@60Hz) HDMI 2(4K@60Hz) HDMI 1(4K@60Hz) ANT/CABLE Back View 7 0.5A(MAX) DC 5V 0.
USB 2 0.5A(MAX) DC 5V USB 1 0.5A(MAX) HDMI 4 4K@60Hz HDMI 3 4K@60Hz Power Input DC 5V HDMI 2 4K@60Hz HDMI 1(ARC) 4K@60Hz AV IN ANT/CABLE 75"(190.
TV label Port Cable External Equipment VHF/UHF Antenna ANT/CABLE ANT OUT Antenna VCR AV IN L DVD Player/Recorder Yellow Video Camera White Set-top Box Satellite Receiver R Red Red(R) AV IN Connect an outdoor VHF/UHF antenna. Connect a High Definition Multimedia Interface (HDMI) cable from an external device. HDMI VIDEO Brief Description Satellite antenna cable Connect a composite video cable and left-right audio cables from an external AV device.
TV label Port Cable External Equipment Connect headphones to hear audio from the TV. Headphones with microphones are not supported. HEADPHONE Connect a USB device for browsing photos, music and movies. Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported. USB Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.
Step 3. Get your remote ready The following table shows the buttons on your remote control and describes what they are for.
Insert the batteries 1. Take off the back cover to open the battery compartment of the remote control. 2. Insert two AAA(1.5Vcc) size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment. 3. Restore the battery compartment cover. Important Information about the remote and batteries • Discard batteries in a designated disposal area. Do not throw them into a fire.
If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider’s customer service center. If your Cable or Satellite provider does not have a code available, please contact us at one of the phone numbers on Page 2.
Step 4. Power on the TV Connect your power cord to the TV and plug it into a power outlet. Your TV will display a launch screen showing the Hisense logo. Power Cord Wall Outlet Step 5. Complete the first-time setup The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV. Step 6. Establish a network connection 1. Press the Home button on the remote control, and select the Settings to enter the Settings menu. 2.
Establish a wired network connection Automatically obtain an IP address 1. If you connect to the wired network, the TV will automatically obtain an IP address and connect to the network. NOTE: The default option of IP Settings Mode is DHCP. 2. If the connection fails, “Not Connected” will display for the Ethernet status. Retry or enter the IP settings, and select Static to input the information again. Manually enter the IP address 1. Enter the IP settings to select Static. 2.
Step 7. Enjoy your TV! Now that you’ve completed the first-time setup, your Home screen is your starting point for using your TV. Your Hisense TV provides a variety of entertainment options, so you’ll always find something new. Use your TV to watch live channels, access video on demand to watch movies, and much more. Press the Home button on your remote to get started.
Troubleshooting If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed in the following table, then contact us at one of the phone numbers on Page 2. Issues Possible solutions No sound or picture • Check if the power cord is plugged into a powered AC outlet. • Press the Power button on the remote control to activate the unit from 'Standby' mode.
Product Specifications 50U6G 50U68G 55U6G 55U68G Without Stand 43.8 × 25.4 × 3.1 inches (1 112 × 645 × 79 mm) 48.3 × 28.0 × 3.1 inches (1 227 × 711 × 78 mm) With Stand 43.8 × 27.8 × 8.9 inches (1 112 × 707 × 226 mm) 48.3 × 30.4 × 8.9 inches (1 227 × 773 × 226 mm) Without Stand 27.8 lbs (12.6 kg) 32.4 lbs (14.7 kg) With Stand Model Name Dimension (W × H × D) Weight 28.2 lbs (12.8 kg) 32.8 lbs (14.9 kg) TV Stand Width (W × D) 31.3 × 8.9 inches (794 × 226 mm) 31.3 × 8.
Product Specifications 65U6G 65U68G 75U6G 75U68G Without Stand 57.0 × 32.9 × 3.1 inches (1 447 × 835 × 79 mm) 66.0 × 37.8 × 3.3 inches (1 676 × 961 × 85 mm) With Stand 57.0 × 35.3 × 11.5 inches (1 447 × 896 × 292 mm) 66.0 × 41.0 × 14.0 inches (1 676 × 1 042 × 356 mm) Without Stand 43.0 lbs (19.5 kg) 63.5 lbs (28.8 kg) With Stand 43.7 lbs (19.8 kg) 64.8 lbs (29.4 kg) TV Stand Width (W × D) 43.5 × 11.5 inches (1 104 × 292 mm) 51.9 × 14.0 inches (1 318 × 356 mm) Class 65" (165.
Certification and Compliance FCC Notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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