4K HDR Smart TV Quick Setup Guide Help Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online. Before using the TV, please read this guide carefully and keep it for future reference.
Copyright statement © 2020 Hisense Company Ltd. All Rights Reserved. All material in this Quick Setup Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under the laws of the US, Canada, Mexico and international copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd.
This Quick Setup Guide supports the following models: 50Q7G 50Q8G 50H8G 55Q7G 55Q8G 55H8G 65Q7G 65Q8G 65H8G 75Q7G 75Q8G 75H8G Table of Contents What's in the box.............................................................................................................3 Getting started.................................................................................................................4 Step 1. Attach stand or mount.............................................................................
Congratulations on the purchase of your Hisense TV! If you would like to know 'all things Hisense', contact us using the support info: The model and serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you ever need. Country U.S.A CANADA MEXICO Customer Care Center • Phone: 1-888-9358880 • Hours of Operation: Monday - Friday: 9 AM to 9 PM EST Saturday - Sunday: 9 AM to 6 PM EST • Service Email: Service@hisenseusa.
What's in the box Your Hisense TV comes with the following items: ● ● ● ● ● TV power cord remote control 2 base stands 4 screws (M5×16)(75") ● ● ● ● ● Quick Setup Guide (this document) 1 set of AAA batteries Important Safety Information and Warranty Card 4 screws (M5×12)(50"/55"/65") 4 hanging wheel (75”) IMPORTANT: To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box. · Please check foam for accessories before discarding.
Getting started Step 1. Attach stand or mount Before you start using your TV, attach your TV stand or mount it on the wall. CAUTION: • Disconnect the A/C power cord before installing a stand or a wall mount bracket. • The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure. • After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.
Note: If your table is long enough to place the TV on top of, then insert the base stands into the screw holes ‘A’ that are shown in the illustration. If your table is NOT long enough, then insert the base stand into the screw holes ‘B’ that are shown in the illustration. Note that these two installation methods types cannot be mixed.
75" A Base Stand A Screws: M5×16 Screws: M5×16 Base Stand Screws: M5×16 B B Screws: M5×16 Base Stand Base Stand Attach the Wall Mount Bracket (not included) (only for 75") Before you begin the third-party manufacturer instructions, be sure to do the following things: 1. Place the TV face down on a clean, safe and cushioned surface. 2. Remove the TV stand if you already attached it. 3.
Attach the wall mount bracket (not included) Before you begin the third-party manufacturer instructions, be sure to do the following things: Screw (not included) 1. Place the TV face down on a clean, safe and cushioned surface. 2. Remove the TV stand if you have already attached it. 3. Place spacers (not included) in the corresponding bracket holes. Spacer (not included) Bracket (not included) Figure 3.
Step 2. Connect devices to your TV Check to ensure that you have connected right cables for right ports securely. Loose connections can affect the quality of the picture image and color. Side View 75" 8 HEADPHONE ARC HDMI 2(4K@60Hz) HDMI 3(4K@60Hz) 0.5A(MAX) DC 5V HDMI 4(4K@60Hz) 0.5A(MAX) LAN USB 2 R DC 5V L DC 5V VIDEO USB 1 LAN DC 5V VIDEO 0.5A(MAX) L HEADPHONE SERVICE 0.
TV label Port Cable External Equipment VHF/UHF Antenna ANT/CABLE ANT OUT Antenna VCR DVD Player/Recorder AV IN L R Yellow Video Camera Set-top Box Satellite antenna cable Satellite Receiver White Red DIGITAL AUDIO OUT Audio Amplifier Connect an outdoor VHF/ UHF antenna. Connect a High Definition Multimedia Interface (HDMI) cable from an external device. HDMI VIDEO Brief Description Speaker Connect a composite video cable and left-right audio cables from an external AV device.
TV label Port Cable Brief Description Connect a USB device for browsing photos, music and movies. Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported. USB Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature. LAN SERVICE External Equipment This port is not available for you to connect an external device, but can only be used by factory for testing purposes.
Step 3. Get your remote ready The following table shows the buttons on your remote control and describes what they are for.
BUTTON DESCRIPTION Select a digital sub-channel NOTE: Buttons listed here are for reference only. Actual remote control models may vary. Insert the batteries 1. Take off the back cover to open the battery compartment of the remote control. 2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment. 3. Restore the battery compartment cover.
DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183 Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463 Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002 Cox Communications......0178, 10178, 1326, 1463 Dish Network......
Step 4. Power on the TV Connect your power cord to the TV and plug it into a power outlet. Your TV will display a launch screen showing the Hisense logo. Power Cord Wall Outlet Step 5. Complete the first-time setup The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV. STEP 6. Establish a network connection 1. Press the Home button on the remote control, and select the Settings to enter the Settings menu.
Automatically obtain an IP address 1. If you connect to the wired network, the TV will automatically obtain an IP address and connect to the network. NOTE: The default option of IP Settings Mode is DHCP. 2. If the connection fails, “Not Connected” will display for the Ethernet status. Retry or enter the IP settings, and select Static to input the information again. Manually enter the IP address 1. Enter the IP settings to select Static. 2.
Step 7. Enjoy your TV! Now that you’ve completed the first-time setup, your Home screen is your starting point for using your TV. Your Hisense TV provides a variety of entertainment options, so you’ll always find something new. Use your TV to watch live channels, access video on demand to watch movies, and much more. Press the Home button on your remote to get started.
Troubleshooting If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed in the following table, then contact us at one of the phone numbers on Page 2. Issues Possible solutions No sound or picture • Check if the power cord is plugged into a powered AC outlet. • Press the Power button on the remote control to activate the unit from 'Standby' mode.
Product Specifications Model Name Dimension (W × H × D) Weight 50Q7G / 50Q8G / 50H8G 55Q7G / 55Q8G / 55H8G Without Stand 43.8 × 25.4 × 3.1 inches (1 112 × 645 × 79 mm) 48.3 × 28.0 × 3.1 inches (1 227 × 711 × 78 mm) With Stand 43.8 × 28.3 × 9.4 inches (1 112 × 719 × 241 mm) 48.3 × 30.7 × 9.5 inches (1 227 × 781 × 241 mm) Without Stand 28.2 lbs (12.8 kg) 32.4 lbs (14.7 kg) With Stand 28.7 lbs (13.0 kg) 33.1 lbs (15.0 kg) TV Stand Width(W × D) 38.7 × 9.5 inches (984 × 241 mm) 44.1 × 9.
Product Specifications Model Name Dimension (W × H × D) Weight 65Q7G / 65Q8G / 65H8G 75Q7G / 75Q8G / 75H8G Without Stand 57.0 × 32.9 × 3.1 inches (1 447 × 835 × 79 mm) 66.0 × 37.8 × 3.3 inches (1 676 × 961 × 85 mm) With Stand 57.0 × 35.8 ×11.1 inches (1 447 × 909 × 283 mm) 66.0 × 41.4 × 14.5 inches (1 676 × 1 052 × 368 mm) Without Stand 43.0 lbs (19.5 kg) 63.5 lbs (28.8 kg) With Stand 44.1 lbs (20.0 kg) 64.8 lbs (29.4 kg) TV Stand Width(W × D) 51.5 × 11.1 inches (1 309 × 283 mm) 59.3 × 14.
Certification and Compliance FCC Notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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