ATI Radeon HD 4300 Series User Guide Part Number: 137-41588-10 Rev B
ii © 2008 Advanced Micro Devices Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products, specifications, product descriptions, and documentation at any time without notice.
iii Important Safety Instructions Note: This product is for use only with compatible UL-listed personal computers that have installation instructions detailing user installation of this class of product. Read all instructions before beginning installation. All safety and installation instructions should be read before the product is installed or operated. Retain all instructions. Safety, installation, and operating instructions should be retained for future reference. Heed all warnings.
iv Note to CATV System Installer This reminder is provided to call the CATV systems installer’s attention to Section 820-40 of the NEC, which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical. ATI Radeon HD 4300 Series © 2008 Advanced Micro Devices, Inc.
Contents Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Replacing an Existing Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 First Card for this PC . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Waste Electrical and Electronic Equipment (WEEE) Directive Compliance . . . . . . . . . . . . . . . . . . . 24 VCCI Class B ITE Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 MIC Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 BSMI Certification Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Installation For support, you will need to record the serial number and the part number for the card before installation. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. This section briefly describes the high-level steps for both cases. Replacing an Existing Card If you are replacing an existing graphics card, you need to: 1.
2 Installation Record the Serial and Part Numbers Write down the serial number and part number before installing. The serial number and 102 part number on the graphics card are required for registration and free support. They are located on a sticker on the back of the card. The emphasized numbers in bold are required for registration and free support.
First Card for this PC 3 Uninstalling the Old Driver (Windows Vista®) Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card. 1. With the current graphics card still in the computer, close all open applications. 2. Click Start ▷ Control Panel. 3. Double-click Hardware and Sound and then double-click Device Manager. 4. Expand Display Adapter and then right-click the driver for the graphics card you are replacing. 5.
4 Installation 4. Remove any existing graphics cards from the computer. Warning: Some graphics cards can get hot while operating. Wait approximately five minutes after turning off the computer before touching the card. 5. Locate the appropriate bus slot on the motherboard. If necessary, remove the corresponding back panel cover. 6. Align the new graphics card in the bus slot and press firmly until the card is fully seated. Figure 1–2 Graphics Card Installation 7.
First Card for this PC 5 10. Turn on the monitor and then the computer. The computer should start normally and the software must be installed next. Installing the ATI Catalyst™ Software Suite (Windows OS) To install or remove software, you must have administrator rights or be logged on as a user with administrator rights. Note: The installation dialog displays in English if the operating system’s language is not supported.
6 Installation Display Configuration This section describes how to configure the display and lists the available display connections. Configure the Display (Optional) If you are not experiencing any troubles with the display, no adjustments are necessary. 1. Right-click on the desktop and, in the shortcut that appears, click Properties. The dialog appears. 2. Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display’s performance. 3.
Connections 7 f. Click OK. Connections The following figure shows the possible connection types on the ATI Radeon graphics card. Available connections may vary between models of this series graphics card.
8 Installation Adapter Description DVI-to-VGA DVI-to-HDMI™ DVI-to-YPrPb (for a component cable connection to a LCD or plasma TV) 7-pin S-Video cable for video signals 7-pin HDTV output cable Supported Display Connections The graphics card provides hardware support for DVI-I monitors, and HDMI HDTVs (using a DVI-to-HDMI adapter). It also provides TV output via the S-Video connection in composite, S-Video, and component TV formats. ATI Radeon HD 4300 Series © 2008 Advanced Micro Devices, Inc.
Supported Display Connections 9 Table 1–1 Display Configurations Display Connections CRT analog display • VGA connection • DVI-I-to-VGA adapter LCD display • DVI-I connection and DVI cable • DVI-I connection and DVI-I-to-VGA adapter TV • DVI connection and DVI-to-HDTV adapter and component cables • S-Video connection and S-Video cable • S-Video connection and 7-Pin HDTV component cables HDTV display • • • • HDMI HDTV • DVI connection and DVI-to-HDMI adapter and HDMI cable © 2008 Advanced Micro
10 Installation ATI Radeon HD 4300 Series © 2008 Advanced Micro Devices, Inc.
Chapter 2 ATI CrossFireX™ Technology ATI CrossFireX Introduction ATI CrossFireX technology harnesses two or more GPUs (graphics processing units) to be used in a single computer to run up to 2 displays, creating a highperformance gaming platform. Typically, setup involves 2 or more graphics cards, but with the appropriate motherboard, the technology can use a single card and the built-in GPU of the motherboard. ATI CrossFireX works with all 3D games and applications.
12 ATI CrossFireX™ Technology 2. Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer. Caution: To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard. 3. Remove the computer cover. If necessary, consult the computer manual for help removing the cover.
13 Figure 2–1 ATI CrossFireX Installation 7. Fasten the graphics cards securely to the back panel. 8. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 9. Reconnect any cables you have disconnected and plug in the computer power cord. 10. Turn on the monitor and then the computer. You now need to enable ATI CrossFireX in ATI Catalyst Control Center. Enabling ATI CrossFireX 1.
14 ATI CrossFireX™ Technology 3. Select the Enable CrossFire™ check box. 4. If your system has more than two ATI CrossFireX-capable graphics cards, the dialog appears where you must select the graphics card that will partner with the Master GPU. Note: Enabling ATI CrossFireX for the selected graphics card automatically disables GPU Accelerated Physics for that same card. ATI Radeon HD 4300 Series © 2008 Advanced Micro Devices, Inc.
Chapter 3 Reference The following section offers troubleshooting tips and provides customer care, warranty, and compliance information. System Requirements Hardware Minimum requirements are: • Motherboard with one PCIe ×16 lane graphics slot. • AMD Athlon™ or Intel® Pentium® 4 CPU. • 1 GB RAM. • CD-ROM or DVD-ROM drive for installing software. • A 400 watt or better power supply. • Certified power supplies are strongly recommended; for a list of certified power supplies, see ati.amd.com/certifiedpsu.
16 Reference • A second ATI CrossFireX graphics card compatible with the ATI Radeon HD 4300 Series. (In most cases, a third card and fourth card may be installed, if desired.) • For two card setup, a PCIe 475 watt or higher power supply. • For three card setup, a PCIe 525 watt or higher power supply. • For four card setup, a PCIe 600 watt or higher power supply. • For an up-to-date listing of certified power supplies, see ati.amd.com/ certifiedpsu.
Accessing ATI Catalyst Control Center Help 17 Table 3–1 ATI Catalyst Control Center Access Routes Access Route Instructions Windows Desktop 1. Right-click anywhere on the desktop. 2. From the shortcut menu that appears, click ATI CATALYST(TM) Control Center. Windows Start Menu 1. Click Start on the Windows task bar. 2. Select All Programs ▷ Catalyst Control Center. Windows System Tray 1. Right-click the ATI icon in the Windows System Tray. 2. From the short menu, select ATI Catalyst Control Center.
18 Reference Troubleshooting Graphics Card Installation Troubleshooting For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com. The graphics card doesn't fit any of the motherboard slots. The graphics card needs to be exchanged for one with a bus that matches the motherboard. The computer beeps and the boot process stops. Make certain that the graphics card is properly connected to the internal power supply and the motherboard. No display on power up.
Troubleshooting ATI CrossFireX 19 Troubleshooting ATI CrossFireX The following are suggested solutions for common ATI CrossFireX troubleshooting issues. Change Motherboard BIOS Settings Some motherboards may have a system BIOS option to switch between single and dual PCIe slot support. The default setting may be single slot support. Refer to the motherboard’s manual for information to enable dual PCIe slot support. For more information see the ATI CrossFireX Web page at ati.amd.com/ crossfire.
20 Reference • Check that the interconnect cable is installed correctly. • Close all running 3D applications. • Re-install the ATI Catalyst Control Center and drivers. Screen Rotation is Unavailable or Does Not Work Screen rotation is not an available feature on ATI CrossFireX systems. Video Displays Flicker During System Startup This is normal during ATI CrossFireX start-up.
HDTV/HDTV Adapter Troubleshooting 21 The entire display is not visible. If the component input device supports it, try 720p mode. The display appears tilted. Consult the HDTV documentation. The CRT display is green. The system is in component output mode. Restart the computer with only the CRT monitor connected. Customer Care For detailed instructions on how to use your product, refer to the documentation included on the installation CD. To activate Customer Care, you must register your product at ati.
22 Reference result of the product, whether your product contains a defect, and whether your product is under warranty. • AMD Customer Care is unable to assist with refunds, returns, or exchangespecific inquiries. If resolving the problem being experienced is critical to your decision to keep the product, it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds, returns, or exchange.
Industry Canada Compliance Statement 23 • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations.
24 Reference To meet UL safety requirements, the computer’s maximum room temperature should not exceed 40 °C. Waste Electrical and Electronic Equipment (WEEE) Directive Compliance VCCI Class B ITE Compliance Information MIC Certification Information "Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area.
BSMI Certification Information 25 BSMI Certification Information © 2008 Advanced Micro Devices, Inc.
26 Reference ATI Radeon HD 4300 Series © 2008 Advanced Micro Devices, Inc.
