Warranty

Hirsh Industries January 2019
Limited Lifetime Warranty
Hirsh Industries, LLC (Hirsh) warrants, to the original purchasers of its Products only, that the Products will be free from defects
in material and workmanship for as long as the original purchaser owns and possesses the Products. Subject to the terms and
conditions of this Limited Lifetime Warranty, Hirsh will, at its option, repair or replace any Hirsh Product that is shown, in normal
use, to be defective in material or workmanship.
EXCLUSIONS:
This Limited Lifetime Warranty does not cover:
• Defects or damage due to accident, abuse, misuse, unauthorized repair, extreme environmental condition or failure to the
use Products for the purpose and under conditions for which they were intended
• Variations in color, color-fastness, or texture of materials
• Normal wear and tear attributable to use of the Products
• Products not installed or used in compliance with Hirsh instructions, recommendations, or warnings, including failure to
follow Hirsh care and cleaning instructions
• Damage attributable to accessories, attachments, modifications or alterations not authorized or recommended by Hirsh
• Damage resulting from shipment or handling, other than damage attributable to shipping and handling by a carrier
selected by Hirsh
• Products sold or used outside the United States, United States territories and Canada
LIMITATIONS:
Unless otherwise provided by applicable law, Hirsh’s liability and obligation, if any, for any defective Product shall be limited
to repair or replacement of the Product, at Hirsh’s option, and Hirsh shall not be liable for any damages, whether direct,
indirect, incidental, consequential, special or otherwise (including, without limitation, damages for inconvenience or loss of use,
revenue, profits or data) because of Products defects. Hirsh will be responsible for its own, or its service contractor’s, labor
and material expenses required to repair a Product under warranty, but will not be responsible for any labor charges resulting
from the installation or removal of the existing or replacement Product.
EXCEPT AS STATED HEREIN, HIRSH MAKES NO OTHER EXPRESS WARRANTY.
The following statement applies to Products used in commercial/institutional applications only: ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY EXCLUDED.
The following statements apply to Products used in consumer applications only: ALL IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE LENGTH OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty
lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
jurisdiction to jurisdiction.
Hirsh neither makes or assumes and does not authorize any other person, including any dealer of Hirsh Products, to make or
assume any obligation or liability in connection with any of its Products other than as covered by this Limited Lifetime Warranty.
To obtain service under this Limited Lifetime Warranty, the original purchaser must do the following:
• Within 30 days after discovery of the defect, contact the dealer from whom the Product was purchased.
• Return or, if requested, permit inspection of, the Product.
• Provide verification satisfactory to the dealer and Hirsh that the warranty claim is being made by the original purchaser
of the Product.
OBTAINING WARRANTY SERVICE:
After review of all pertinent information, the dealer will contact Hirsh. Hirsh will determine the application of this Limited
Lifetime Warranty to the defect and determine whether to repair or replace the defective Product. All shipping costs of
defective Products to Hirsh or its distributors, dealers or contractors are the responsibility of the original purchaser. If the
Product returned is found to be covered by this Limited Lifetime Warranty, return shipping charges for Products or
components under warranty will be paid by Hirsh.
EXCEPTIONS AND LIMITATIONS TO THE LIFETIME WARRANTY:
12 YEARS
Laminated surfaces, casters
5 YEARS
Seating textiles
• Provide proof satisfactory to the dealer and Hirsh of the date of purchase, if the warranty claim is for Laminated Surfaces
or Textiles.