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Hiro H50113 System Requirements Computer with Pentium 200 MMX or higher processor. Windows 2000, Windows XP Home / Professional, XP Professional x64 Edition, Vista 32 / 64 Families, Windows 7 32 / 64 Families, and Windows Server 2003, 2008 R2 64-bit. 20 MB Hard Disk free space or above Sound card for voice features 1 available USB port. CD-ROM drive.
Hiro H50113 Hardware Setup This chapter contains detailed instructions how to install and configure the 56Kbps USB modem, as well as how to verify if your installation is correct. We recommend that you follow the steps accordingly to avoid future problems. ESD Precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other system components. Always observe the following precautions before you install any system component. 1.
Hiro H50113 a. Locate an available RJ-11 modular jack telephone outlet. b. Insert one end of the modular cord that came with your USB 56Kbps modem into the RJ-11 modular jack marked “LINE” on the modem. Then plug the other end into the modular jack on wall outlet. See below Figure. c. Plug the RJ-11 jack of the telephone set into the RJ-11 jack marked “PHONE” on the modem, if required. See below figure. d.
Hiro H50113 Configure the Modem on Win98 / WinME / Win2000 / WinXP / 2003 / Vista / 2008/ Win7 1. Please turn on your computer. For Windows 98/2000/ME/XP/2003 User: As Windows starts, it will detect a new hardware has been plugged or added, and start the " Add New Hardware Wizard / Found New Hardware Wizard ". Click on " Cancel ". For Windows Vista/Win7/2008 User: As Windows starts, the following will appear on screen. 2. Please insert the USB 56Kbps modem Utility CD into your CD-ROM driver.
Hiro H50113 3. Click " Run autorun.exe ". (For Windows Vista/2008/7 User only) 4. The CD should auto-start, displaying the following windows. If it does not start properly, please click on Start – Run and type in CD:\autorun.exe (where CD is as the location of the CD-ROM driver) .
Hiro H50113 5. For Security reasons Windows 7/Vista requires the installer program to have administrator privileges so the new policy called " User Account Control " has been introduced in Windows 7/Vista. If UAC is enabled Windows pops up a window " User Account Control " Windows need your permission to continue. User needs to click " Yes / Allow / Continue " to proceed with the installation. 6.
Hiro H50113 7. Click " OK ". 8. Click " OK ". (For Windows 98 User only) 9. Browse to CD:\Driver\WIN9X (where CD is as the location of the CD-ROM driver) and then click " OK ".
Hiro H50113 10. Click " Install / Yes " to finish the installation. (For Windows 2008/7 User only) Note: - If you can not perform these procedures smoothly as above, please perform the file directly: CD:\Autorun.
Hiro H50113 How to Setup Modem-On-Hold In order to use Modem-On-Hold feature, please make sure that your ISP (Internet Service Provider) supports V.92 standard, and your local phone company supports Call-Waiting & 3-Way calling on your phone line. 1.Windows Vista or 7 may already have the driver built‐in and will install them automatically when you first install your modem.
Hiro H50113 2.Install the driver accordingly, and then restart the computer. Please verify the driver version: a.Look for the “My Computer” icon on your desktop or “Computer” from your starting menu.
Hiro H50113 b.Look for the “My Computer” icon on your desktop or “Computer” from your starting menu.
Hiro H50113 c.On the device manager, please locate the line “Modems” and expand it. Please then double‐click on the sub‐line and bring out the modem’s properties.
Hiro H50113 d.On the Modem Properties, please click on the Driver tab and verify that the version. For H50006, H50113, & H50158, it is 2.2.98.0. For H50159, it should be 2.7.1.0.
Hiro H50113 3.For SoftMOH procedure, please open the driver CD then “Software” folder, and copy the SOFT_MOH_1790_1 folder onto your desktop. Or, please create a new folder on your desktop, download & unzip the SOFT_MOH_1790_1 from http://www.hiroinc.com/drivers, and save all the files into this folder.
Hiro H50113 4.Double‐click on the file "LtMOH.exe.
Hiro H50113 5.The purple 'a' should appear on the task bar. Left‐double‐click on the purple ‘a’ and you can bring up the Soft MOH menu. Please modify the setup as you prefer, and then click OK.
Hiro H50113 6.Right‐click on the purple ‘a’ on the taskbar, and this should bring up the alternative menu. Please check the option “Start Automatically” so it won’t have to be manually activated every time an internet connection is established.
Hiro H50113 7.If you do not see the purple ‘a’ on the task bar, please move the mouse cursor to the blank area of task bar, then right‐click and choose 'Properties'.
Hiro H50113 8.As the new windows of "Taskbar & Start Menu Properties" coming out, click on the tab "Taskbar", then click on the button "Customize".
Hiro H50113 9.A 2nd window will pop out and allow user to change whether the icon should appear and notify or not. Please scroll up/down to locate the purple 'a' (LSI MOH Application) and change the 'behavior" to "show icon and notifications".
Hiro H50113 10.Or user can simply checks the option on the bottom of window, "Always show all icons and notifications on the taskbar", which will show everything, including the MOH application. 11.Click “OK” and close all the windows when everything is done. Now please go back to Step #4 and modify the setup if necessary.
Hiro H50113 Commands Most people use the communication software programs to tell modems what to do. Therefore, you may not use the commands in this chapter. However, if you prefer to communicate with your modem directly, you can type the commands described below. Here describes how to work in the terminal mode. Typing Commands Use the BACKSPACE key to delete typing errors. Every command (except A/ and +++) must begin with the AT or at prefix and be entered by pressing the key.
Hiro H50113 Place a pause before and after the escape sequence to prevent the modem from interpreting the escape sequence as data. The length of the pause is set by register S12, the escape guard time. Register S2 identifies the escape sequence character. A/—Repeat Last Command Use this command to repeat the last AT command. The modem repeats the command currently in the command buffer. Do not use the AT prefix with this command. Do not conclude the command with a terminating character such as enter.
Hiro H50113 Command E0 E1 Function Disables echo command. Enables echo command (default). B—Communication Standard Setting Use this command to select the communication standard used by the soft modem. Result codes: _ OK if = 0—3, 15, 16. _ ERROR if ≠0—3, 15, 16. Command Function B0 Selects CCITT V.22 mode when the modem is at 1200 bits/s. Selects Bell 212A when the modem is at 1200 bits/s (default). Deselects V.23 reverse channel (same as B3). Deselects V.
Hiro H50113 C—Carrier Control This command is supported to ensure compatibility with communications software that issues the C1 command. However, this modem does not support the C0 command. The C0 command instructs some modems not to send carrier (i.e., it puts them in receive-only mode). Result codes: _ OK if = 1. _ ERROR if ≠1. Command Function C1 Normal transmit carrier switching (default).
Hiro H50113 I—Request ID Information Use this command to display product information about the modem. In each case the information is transmitted to the host system followed by a final result code. Result codes: _ As described in Table 8 if = 0—9, 11. _ ERROR if ≠0—9, 11. I—Request ID Information Use this command to display product information about the modem. In each case the information is transmitted to the host system followed by a final result code.
Hiro H50113 H—Hook Control Instructs the modem to go on-hook to disconnect a call or go off-hook to make the telephone line busy. Result codes: _ OK if = 0—1. _ ERROR if ≠0—1. Command Function H0 H1 The modem goes on-hook (default). The modem goes off-hook. M—Speaker Control Use this command to turn the speaker on and off. Result codes: _ OK if = 0—3. _ ERROR if ≠0—3. Command Function M0 Speaker is off.
Hiro H50113 N—Modulation Handshake Use this command to set the modem protocol for handling handshake negotiation at connection time if the communication speed of the remote modem is different from the speed of the local modem. Result codes: _ OK if = 0—1. _ ERROR if ≠0—1. O—Return to On-Line Data Mode Use this command to exit on-line command mode and reenter on-line data mode.
Hiro H50113 Command Function O0 Instructs the modem to exit on-line command mode and return to data mode Issues a retrain before returning to on-line data mode. Issues a rate renegotiation before returning to on-line data mode. O1 O3 P—Select Pulse Dialing Use this command to configure the modem for pulse dialing. All subsequent D commands use pulse dialing until either the T command or a tone dial modifier is received by the modem. Tone dialing is the default setting.
Hiro H50113 Q—Result Code Control Result codes are informational messages sent from the modem and displayed on the monitor. Basic result codes include OK, CONNECT, RING, NO CARRIER, and ERROR. Use the Q command to enable or disable result code generation by the modem. If result codes are disabled and an invalid parameter value is entered, the modem does not generate an ERROR result code because result codes are turn off. Result codes: _ OK if = 0—1. _ ERROR if ≠0—1.
Hiro H50113 W—Result Code Option Use this command to select the modems CONNECT message options. Result codes: _ OK if = 0—2. _ ERROR if ≠0—2. Command Function W0 CONNECT result code reports DTE receive speed. Disables protocol result codes. CONNECT result code reports DTE receive speed. Enables protocol result codes. CONNECT result code reports DCE receive speed. Enables protocol result codes (default).
Hiro H50113 Command Function Z0 Z1 Reset and restore stored profile. Reset and restore stored profile. Troubleshooting This appendix contains information that will help you to solve some of the common problems you might encounter, while using this 56Kbps USB modem. For further assistance, contact your dealer. Modem does not respond to AT commands There may be a COM port/IRQ conflict. Reconfigure the modem COM port address and IRQ line.
Hiro H50113 Check the phone cord connection. Make sure that the jack on the modem labeled Line is connected to an analog phone wall jack. The modem cannot recognize the dial tone. This is typical in some corporate PBXs. Use the ATX1 command in your setup string to enable Blind Dial. The modem does not answer an incoming call Auto-answer function is disabled. Enable the function through software program or by sending the ATS0=1 command to your modem in terminal mode.
Hiro H50113 The software may not be set for correct terminal emulation. Configure the software to correct type. ANSI terminal emulation is the most commonly used.
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