Use and Care Manual

AZ Patio Heater, LLC (“Vendor”) warrants to the original retail purchaser of this heater to no
other person, that if this heater is assembled and operated in accordance with the printed
instructions accompanying it, then for a period of one year from the date of purchase, all
parts in such heater shall be free from defects in manufacturing and workmanship. Vendor
may require reasonable proof of your date of purchase from an authorized retailer or
distributor. Therefore, you should retain your sales slip or invoice. This limited Warranty
shall be limited to the repair or replacement of parts, which prove defective under normal
use and service and which the vendor shall determine in its reasonable discretion upon
examination to be defective. Before returning any parts, you should contact Vendors
customer service department using the contact information listed below. If Vendor confirms,
after examination a defect covered by this limited warranty in any returned part, and if
Vendor approves the claim, Vendor will replace such defective part without charge. If you
return defective parts, Transportation charges must be prepaid by you. Vendor will return
replacement parts to the original retail purchaser, Freight or postage prepaid.
The limited Warranty does not cover any failures or operating difficulties due to accident,
abuse, misuse, alteration, misapplication, improper installation or improper maintenance or
service by you or third party. The failure to perform normal and routine maintenance on the
product, shipping, damage, abnormal adjustment to the burner, damage or repairs related
to insects, birds, or animals of any kind, and damage due to weather conditions as set out in
this owner’s manual. In addition, the Limited Warranty does not cover damage to the finish
such as scratches, dents, discoloration, rust or weather damage, after purchase. Please
protect your investment.
The limited Warranty is in lieu of all other warranties offered by any retail company. Vendor
disclaims all warranties for products that are purchased from sellers other than authorized
retailers or distributors. AFTER THE PERIOD OF THE 1 YEAR WARRANTY, VENDOR DISCLAIMS
ANY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER,
VENDOR SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR
ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTAL DAMAGES. Vendor
assumes no responsibility for any defects caused by third parties. This limited warranty gives
the purchaser specific legal rights; a purchaser may have other rights depending upon where
he or she lives. Some jurisdictions do not allow the exclusion or limitation of special,
incidental or consequential damages, or limitations on how long a warranty lasts, so the
above exclusion and limitations may not apply to you.
Vendor does not authorize any person or company to assume for it any other obligation or
liability in connection with the sale, installation, use, removal, return, or replacement of its
equipment, and no such representations are binding on vendor.
For warranty service, please contact warranty@azpatioheaters.com or call us toll free at
888-775-1330.
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