User Manual
Table Of Contents
- Chapter 1 Basic Operation
- Chapter 2 Camera Settings
- Chapter 3 Live View
- Chapter 4 Recording and Playback
- 4.1 Recording
- 4.1.1 Configure Recording Parameters
- 4.1.2 Enable H.265 Stream Access
- 4.1.3 Manual Recording
- 4.1.4 Configure Recording Schedule
- 4.1.5 Configure Continuous Recording
- 4.1.6 Configure Motion Detection Triggered Recording
- 4.1.7 Configure Event Triggered Recording
- 4.1.8 Configure Alarm Triggered Recording
- 4.1.9 Configure Picture Capture
- 4.1.10 Configure Holiday Recording
- 4.1.11 Configure Redundant Recording and Capture
- 4.1.12 Configure 1080p Lite Mode
- 4.2 Playback
- 4.3 Playback Operations
- 4.1 Recording
- Chapter 5 Smart Analysis
- 5.1 Engine Configuration
- 5.2 Task Configuration
- 5.3 Configure Enhanced VCA Mode
- 5.4 Face Picture Comparison
- 5.5 Perimeter Protection
- 5.6 Human Body Detection
- 5.7 Motion Detection
- 5.8 Vehicle Detection
- 5.9 Target Detection
- 5.10 View People Counting Statistics
- 5.11 Heat Map
- Chapter 6 Event
- Chapter 7 File Management
- Chapter 8 POS Configuration
- Chapter 9 Storage
- Chapter 10 Network Settings
- Chapter 11 User Management and Security
- Chapter 12 System Management
- Chapter 13 Appendix
- 13.1 List of Applicable Power Adapter
- 13.2 Glossary
- 13.3 Communication Matrix
- 13.4 Device Command
- 13.5 Frequently Asked Questions
- 13.5.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view?
- 13.5.2 Why is the video recorder notifying risky password after a network camera is added?
- 13.5.3 Why is the video recorder notifying the stream type is not supported?
- 13.5.4 How to improve the playback image quality?
- 13.5.5 Why is analog channel having "NO VIDEO" overlaid on live view?
- 13.5.6 How to confirm the video recorder is using H.265 to record video?
- 13.5.7 Why is the timeline at playback not constant?
- 13.5.8 Why is the video recorder notifying the network is unreachable when a network camera is being added?
- 13.5.9 Why is the IP address of network camera being changed automatically?
- 13.5.10 Why is the video recorder notifying IP conflict?
- 13.5.11 Why is image getting stuck when playing back by single or multi-channel cameras?
- 13.5.12 Why does my video recorder make a beeping sound after booting?
- 13.5.13 Why is there no recorded video after the motion detection is set?
- 13.5.14 Why is the device not able to control PTZ camera via coaxitron?
- 13.5.15 Why does the PTZ seem unresponsive via RS-485?
- 13.5.16 Why is the video sound quality not good?
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panel is fastened.
2. If it makes non-continuous beeps (3 long, 2 short), take HDD error as an example, check if the
device has installed HDD. If not, you can go to System → Event → Normal Event → Exception,
and uncheck Event Hint Configuration to disable HDD error event hint.
Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD.
Check if the HDD is broken. You can change it, and try again.
13.5.13 Why is there no recorded video after the motion detection is
set?
Reason
1. The recording schedule is incorrect.
2. The motion detection event setting is incorrect.
3. HDD exception.
Solution
1. The recording schedule is setup correctly by following the steps listed in Configuring
Record/Capture Schedule.
2. The motion detection area is configured correctly. The channels are being triggered for motion
detection (See Configuring Motion Detection).
3. Check if the device has installed HDD.
Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD.
Check if the HDD is broken. You can change it, and try again.
13.5.14 Why is the device not able to control PTZ camera via coaxitron?
Reason
1. The camera does not support coaxitron.
2. The coaxitron protocol is incorrect.
3. The signal is affected by video optical transceiver.
Solution
1. Ensure the video input signal is HDTVI, and the camera supports coaxitron.
2. Ensure coaxitron protocol parameters are correct, such as baud rate and address.
3. Remove the video optical transceiver, and try again.
13.5.15 Why does the PTZ seem unresponsive via RS-485?
Reason
1. The RS-485 cable is not properly connected.
2. The RS-485 interface is broken.