User Manual
Table Of Contents
- Chapter 1 Basic Operation
- Chapter 2 Camera Settings
- Chapter 3 Live View
- Chapter 4 Recording and Playback
- 4.1 Recording
- 4.1.1 Configure Recording Parameters
- 4.1.2 Enable H.265 Stream Access
- 4.1.3 Manual Recording
- 4.1.4 Configure Recording Schedule
- 4.1.5 Configure Continuous Recording
- 4.1.6 Configure Motion Detection Triggered Recording
- 4.1.7 Configure Event Triggered Recording
- 4.1.8 Configure Alarm Triggered Recording
- 4.1.9 Configure Picture Capture
- 4.1.10 Configure Holiday Recording
- 4.1.11 Configure Redundant Recording and Capture
- 4.1.12 Configure 1080p Lite Mode
- 4.2 Playback
- 4.3 Playback Operations
- 4.1 Recording
- Chapter 5 Smart Analysis
- 5.1 Engine Configuration
- 5.2 Task Configuration
- 5.3 Configure Enhanced VCA Mode
- 5.4 Face Picture Comparison
- 5.5 Perimeter Protection
- 5.6 Human Body Detection
- 5.7 Motion Detection
- 5.8 Vehicle Detection
- 5.9 Target Detection
- 5.10 View People Counting Statistics
- 5.11 Heat Map
- Chapter 6 Event
- Chapter 7 File Management
- Chapter 8 POS Configuration
- Chapter 9 Storage
- Chapter 10 Network Settings
- Chapter 11 User Management and Security
- Chapter 12 System Management
- Chapter 13 Appendix
- 13.1 List of Applicable Power Adapter
- 13.2 Glossary
- 13.3 Communication Matrix
- 13.4 Device Command
- 13.5 Frequently Asked Questions
- 13.5.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view?
- 13.5.2 Why is the video recorder notifying risky password after a network camera is added?
- 13.5.3 Why is the video recorder notifying the stream type is not supported?
- 13.5.4 How to improve the playback image quality?
- 13.5.5 Why is analog channel having "NO VIDEO" overlaid on live view?
- 13.5.6 How to confirm the video recorder is using H.265 to record video?
- 13.5.7 Why is the timeline at playback not constant?
- 13.5.8 Why is the video recorder notifying the network is unreachable when a network camera is being added?
- 13.5.9 Why is the IP address of network camera being changed automatically?
- 13.5.10 Why is the video recorder notifying IP conflict?
- 13.5.11 Why is image getting stuck when playing back by single or multi-channel cameras?
- 13.5.12 Why does my video recorder make a beeping sound after booting?
- 13.5.13 Why is there no recorded video after the motion detection is set?
- 13.5.14 Why is the device not able to control PTZ camera via coaxitron?
- 13.5.15 Why does the PTZ seem unresponsive via RS-485?
- 13.5.16 Why is the video sound quality not good?
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Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case letters, lower
case letters, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can better protect your product.
6. Confirm the new password.
7. Click Next.
11.4.2 Reset Password by Security Questions
You can reset password by answering security questions via web browser.
Before You Start
Ensure you have configured the security questions when you activate the device or edit the admin
user account.
Steps
1. On the user login interface, click Forgot password.
2. Select Verification Mode as Security Question Verification.
3. Enter the answers of each question.
4. Click Next.
5. Enter a new password.
Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case letters, lower
case letters, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can better protect your product.
6. Click Next.
11.4.3 Reset Password by Hik-Connect
Before You Start
Ensure your device has enabled Hik-Connect, and bound with a registered Hik-Connect account.
Steps
1. On the user login interface, click Forgot Password.
2. On the password reset type interface, select Verify by Hik-Connect.
3. Log in to Hik-Connect app with the account that has bound with your device.