User Manual

Table Of Contents
Network Video Recorder User Manual
143
3. Click OK.
4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and
read the legal disclaimer.
5. Obtain the verification code. There are two ways to get the verification code.
Use Hik-Connect app to scan the QR code.
Send the QR code to email server.
1. Insert a USB flash drive to your device.
2. Click Export to export the QR code to USB flash drive.
3. Email the QR code to pw_recovery@hikvision.com as attachment.
6. Check your reserved email, and you will receive a verification code within 5 minutes.
7. Enter the verification code.
8. Click OK to set the new password.
12.4.4 Reset Password by Hik-Connect
It will restore all parameters to factory default settings if you reset password by Hik-Connect.
Before You Start
Install the Hik-Connect app on your smart phone.
Steps
1. On the user login interface, click Forgot Password.
2. On the password reset type interface, select Verify by Hik-Connect.
3. Use Hik-Connect to scan the QR code. Thereafter, you will have a verification code from Hik-
Connect.
4. Enter the verification code.
5. Click OK.