User Manual

14.2.2 Why is the video recorder nofying not support the stream type?
Reason
The camera encoding format mismatches with the video recorder.
Soluon
If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/
MJPEG, change the camera encoding format to the same as video recorder.
14.2.3 Why is the video recorder nofying risky password aer adding network
camera?
Reason
The camera password is too weak.
Soluon
Change the camera password.
Warning
We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system,
reseng the
password monthly or weekly can
beer protect your product.
14.2.4 How to improve the playback image quality?
Reason
Recording parameter sengs are inappropriate.
Soluon
Go to Camera → Video Parameters . Increase resoluon and max. bitrate, and try again.
14.2.5 How to
conrm the video recorder is using H.265 to record video?
Soluon
Check if the encoding type at live view toolbar is H.265.
Network Video Recorder User Manual
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