ERT-F204 • ERT-F208 • ERT-F216 Digital Video Recorder User Manual
ERT-F2xx DVR User Manual Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.
ERT-F2xx DVR User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
ERT-F2xx DVR User Manual Mandatory Electrical Requirements Hikvision requires the following conditions and equipment for all of its electronic equipment: • Grounding Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt, corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.
ERT-F2xx DVR User Manual Ensure unit is installed in a well-ventilated, dust-free environment. Unit is designed for indoor use only. Keep all liquids away from the device. Ensure environmental conditions meet factory specifications. Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit. Use the device in conjunction with an UPS if possible.
ERT-F2xx DVR User Manual • The quality of the input and output record is configurable Local Monitoring • HDMI™/VGA outputs at up to 1920 × 1080 resolution • Multiple screen display in live view is supported, and the display sequence of channels is adjustable • Live view screen can be switched in group, and manual switch and automatic cycle live view are also provided, and the interval of automatic cycle can be adjusted • Configurable main stream and sub-stream for the live view • Quick setting menu is prov
ERT-F2xx DVR User Manual Backup • Export video data by USB or SATA device • Export video clips when using playback • Management and maintenance of backup devices Alarm and Exception • Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network disconnected, IP confliction, illegal login, abnormal record, etc.
ERT-F2xx DVR User Manual • Upgrade by FTP server Development Scalability • SDK for Windows and Linux system • Source code of application software for demo • Development support and training for application system UM ERT-F2xx 030118NA 7
ERT-F2xx DVR User Manual TABLE OF CONTENTS Chapter 1 Introduction ......................................................................................................................................... 11 1.2 USB Mouse Operation ........................................................................................................................ 11 1.3 Rear Panels..........................................................................................................................................
ERT-F2xx DVR User Manual 5.4 Configuring Alarm Triggered Recordings ............................................................................................ 53 5.5 Configuring VCA Event Recording ....................................................................................................... 55 5.6 Manual Recording ............................................................................................................................... 56 5.7 Configuring Holiday Recording ..................
ERT-F2xx DVR User Manual 9.2.3 Configuring NTP Server ............................................................................................................ 102 9.2.4 Configuring More Settings ....................................................................................................... 103 9.2.5 Configuring E-Mail ................................................................................................................... 104 9.2.6 Configuring NAT .....................................
ERT-F2xx DVR User Manual Chapter 1 Introduction Table 1-1 Description of Front Panel No. Icon Description 1 Indicator turns green when DVR is powered up. 2 Indicator lights when data is being read from or written to HDD. 3 Indicator blinks when network connection is functioning properly. 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. 1. Plug USB mouse into one of the USB interfaces on the front panel of the DVR. 2.
ERT-F2xx DVR User Manual 1.3 Rear Panels Figure 1-2 ERT-204 Rear Panel Figure 1-3 ERT-208 Rear Panel Figure 1-4 ERT-216 Rear Panel Table 1-3 Description of Rear Panels No.
ERT-F2xx DVR User Manual Chapter 2 Getting Started 2.1 Device Startup and Activation 2.1.1 Starting Up and Shutting Down the DVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the DVR. Before You Start: Check that the voltage of the extra power supply meets the DVR’s requirement, and the ground connection is working properly. Starting Up the DVR 1. Check the power supply is plugged into an electrical outlet.
ERT-F2xx DVR User Manual Rebooting the DVR In the Shutdown menu, you can also reboot the DVR. 1. Go to Menu > Shutdown. 2. Click Logout to lock the DVR or Reboot to reboot the DVR. 2.1.2 Activating Your Device Purpose: For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. 1. Input the same password in the text field of Create New Password and Confirm New Password. 2.
ERT-F2xx DVR User Manual Figure 2-4 Export GUID File Remind Insert the flash drive into your device, and export the GUID file to the flash drive in the Reset Password interface. Figure 2-5 Export GUID File Keep your GUID file safely for future password resetting. 5. When the device is activated, the system pops up a message box to remind you to remember the password. For an old version device updated to the new version, the following dialog box will pop up once the device starts up.
ERT-F2xx DVR User Manual 2.1.3 Using the Unlock Pattern for Login Configure the unlock pattern for device login. Configuring the Unlock Pattern After the device is activated, configure the device unlock pattern. Figure 2-7 Set Unlock Pattern 1. Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when done. Figure 2-8 Draw the Pattern Connect at least four dots to draw the pattern. Each dot can be connected only once. 2. Draw the same pattern again to confirm it.
ERT-F2xx DVR User Manual Figure 2-9 Confirm the Pattern If the two patterns are different, you must set the pattern again. Figure 2-10 Re-set the Pattern Logging in via Unlock Pattern Only the admin user has the permission to unlock the device. Configure the pattern first before unlocking. Refer to Configuring the Unlock Pattern. 1. Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.
ERT-F2xx DVR User Manual Figure 2-11 Draw the Unlock Pattern 2. Draw the pre-defined pattern to unlock to enter the menu operation. If you forget your pattern, select the Forgot My Pattern or Switch User option to enter the normal login dialog box. If the pattern you draw is different from the pattern you configured, try again. If you draw the wrong pattern more than five times, the system will switch to the normal login mode automatically. Figure 2-12 Normal Login Dialog Box 2.1.
ERT-F2xx DVR User Manual Figure 2-13 Login Interface 2. Input password. 3. Click OK to log in. If you forget the admin password, click Forgot Password to reset the password. The device locks for 60 seconds if the admin user performs seven failed password attempts (five attempts for the guest/operator). User Logout Purpose: After logging out, the monitor turns to live view mode. To perform operations, enter your user name and password to log in again. 1. Go to Menu > Shutdown. Figure 2-14 Logout 2.
ERT-F2xx DVR User Manual 2.1.5 Resetting Your Password If you forget the admin password, you can reset the password by importing the GUID file. The GUID file must be exported and saved in the local flash drive after you have activated the device (refer to Chapter 2.1.2 Activating Your Device). 1. On the user login interface, click Forgot Password to enter the Reset Password interface. Insert the flash drive containing the GUID file into the DVR before resetting the password. Figure 2-15 Reset Password 2.
ERT-F2xx DVR User Manual 2.2 Using the Setup Wizard for Basic Configuration The Setup Wizard can guide you to configure the system resolution, system date/time, HDD initialization, IP camera management, etc. To cancel the Setup Wizard, click Exit. You can choose to use the Setup Wizard next time by leaving the “Start wizard when the device starts?” checkbox checked. 1. Enter the general settings interface to configure the VGA/HDMI resolution, system date and time, and HDD initialization. Initialize HDD 1.
ERT-F2xx DVR User Manual Figure 2-17 Start Wizard Interface 2. Click Add All. The device starts to search and add the matched cameras automatically. 3. Click OK when the cameras are added. Manually Add Cameras 1. Click Search to search for online IP cameras within the same network. 2. Click Add to add the cameras that have the same user name and password as the device.
ERT-F2xx DVR User Manual Before adding a camera, make sure the IP camera to be added is in active status. If the camera is in inactive status, click the inactive icon of the camera to set the password to activate it. You can also select multiple cameras from the list and click One-touch Activate to activate the cameras in batch. 3. Click Exit to complete the Setup Wizard. 2.3 Adding and Enabling Analog Cameras Connect analog camera(s) to the “Video In” BNC connectors.
ERT-F2xx DVR User Manual Figure 2-20 Activate the Camera 3. Set the camera password to activate it. • Use Admin Password If you check the checkbox, the camera(s) will be configured with the same admin password as the operating DVR. Figure 2-21 Set New Password • Create New Password If the admin password is not used, you must create the new password for the camera and confirm it.
ERT-F2xx DVR User Manual Before You Start: Ensure the network connection is valid and correct. For detailed checking and configuring of the network, see Chapter Checking Network Traffic and Chapter Configuring Network Detection. Adding IP Cameras OPTION 1 1. Select Add IP Camera from the right-click menu in live view mode or go to Menu > Camera> Camera to enter the IP camera management interface. Figure 2-22 Adding IP Camera Interface 2.
ERT-F2xx DVR User Manual Figure 2-23 Selecting Multiple Channels OPTION 2 1. On the IP Camera Management interface, click Custom Adding to pop up the Add IP Camera (Custom) interface. Figure 2-24 Custom Adding IP Camera Interface 2. You can edit the IP address, protocol, management port, and other information of the IP camera to be added. If the IP camera to add has not been activated, activate it from the IP camera list on the camera management interface. 3.
ERT-F2xx DVR User Manual 5.
ERT-F2xx DVR User Manual 2.4.3 Editing the Connected IP Cameras and Configuring Customized Protocols After adding IP cameras, the basic camera information is listed. You can configure the basic IP camera settings. Editing the IP Camera Parameters 1. Click the icon to edit the parameters; you can edit the IP address, protocol, and other parameters. Figure 2-27 Edit the Parameters • Channel Port 1.
ERT-F2xx DVR User Manual Figure 2-29 Password Configuration of the Camera 3. Click OK to save the settings and exit the interface. Configuring the Customized Protocols Purpose: To connect network cameras that are not configured with standard protocols, you can configure the customized protocols. 1. Click Protocol in the custom adding IP camera interface to enter the protocol management interface.
ERT-F2xx DVR User Manual The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream. • Protocol Name: Edit the name for the custom protocol. • Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty. • Type: The network camera adopting custom protocol must support streaming through standard RTSP.
ERT-F2xx DVR User Manual Figure 2-32 ONVIF Checkbox Chapter 3 Live View Live View displays the video image getting from each camera in real time. 3.1 Live View Status Icons In live view mode, there are status icons at the upper-right of the screen for each channel, showing the status of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms occur as soon as possible.
ERT-F2xx DVR User Manual Table 3-2 Mouse Operation in Live View Name Description Common Menu Quick access to the sub-menus that you frequently visit. Menu Enter the main menu of the system by right clicking the mouse. Single Screen Switch to the single full screen by choosing channel number from the drop-down list. Multi-screen Adjust the screen layout by choosing from the drop-down list. Previous Screen Switch to the previous screen. Next Screen Switch to the next screen.
ERT-F2xx DVR User Manual Figure 3-2 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters such as brightness, contrast, saturation, and hue. Figure 3-3 Image Settings – Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, and Fluency. Figure 3-4 Live View Strategy Move the mouse onto the icon to show the real-time stream information, including the frame rate, bitrate, resolution, and stream type.
ERT-F2xx DVR User Manual Figure 3-5 Information 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. 1. Go to Menu > Configuration > Live View. Figure 3-6 Live View-General The settings available in this menu include: • Video Output Interface: Designates the output for which to configure the settings.
ERT-F2xx DVR User Manual • Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen. 2. Set camera order. Figure 3-7 Live View Camera Order • Select a View mode in . Up to 36-screen display is supported for 32-ch DVR. • Select the small window, and double-click on the channel number to display the channel on the window. • If you do not want the camera to be displayed on the live view interface, click the corresponding stop it.
ERT-F2xx DVR User Manual Figure 3-8 Stream Type Settings • Click Apply to save the settings. • (Optional) Click Copy to copy the stream type settings of the current camera to other camera(s).
ERT-F2xx DVR User Manual Chapter 4 PTZ Controls 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the PTZ parameters. Configure the PTZ parameters before controlling the PTZ camera. 1. Go to Menu > Camera > PTZ. Figure 4-1 PTZ Settings 2. Click PTZ Parameters to set the PTZ parameters.
ERT-F2xx DVR User Manual 3. Choose the camera for PTZ setting in the Camera drop-down list. 4. Enter the PTZ camera parameters. All the parameters should be exactly the same as the PTZ camera parameters. 5. Click Apply to save the settings. 4.2 Setting PTZ Presets, Patrols, and Patterns Before You Start: Make sure that the presets, patrols, and patterns are supported by the PTZ protocols. 4.2.
ERT-F2xx DVR User Manual 4.2.2 Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place. 1. Click the PTZ button in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. 2. Choose Camera in the drop-down list. 3.
ERT-F2xx DVR User Manual Figure 4-5 PTZ Settings 2. Select patrol no. in the drop-down patrol list. 3. Click Set to add key points for the patrol. Figure 4-6 Key point Configuration 4. Configure key point parameters such as the key point no., duration to stay at one key point, and patrol speed. The key point corresponds to the preset. Key Point No. determines the order the PTZ will follow while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point.
ERT-F2xx DVR User Manual 2. Click the button to show the general settings of the PTZ control. Figure 4-7 PTZ Panel - General 3. Select a patrol in the drop-down list and click Call Patrol to call it. 4. You can click Stop Patrol to stop calling it. 4.2.5 Customizing Patterns Purpose: Patterns can be set by recording the PTZ movement. Call the pattern to make the PTZ move according to the predefined path. 1. Go to Menu > Camera > PTZ. Figure 4-8 PTZ Settings 2.
ERT-F2xx DVR User Manual 4.2.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. 1. Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. 2. Click the button to show the general settings of the PTZ control. Figure 4-9 PTZ Panel - General 3.
ERT-F2xx DVR User Manual 2. Use the directional button to wheel the camera to the location you want to set as the limit, and click the Left Limit or Right Limit button to link the location to the corresponding limit. The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180°. 4.2.
ERT-F2xx DVR User Manual Purpose: Certain speed domes can be configured to start a predefined park action (scan, preset, patrol, etc.) automatically after a period of inactivity (park time). 1. Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode. 2. Click the button to show the one-touch function of the PTZ control.
ERT-F2xx DVR User Manual In PTZ control mode, the PTZ panel will be displayed when a mouse is connected to the device. If no mouse is connected, the icon appears in the lower-left corner of the window, indicating that this camera is in PTZ control mode.
ERT-F2xx DVR User Manual Chapter 5 Recording Settings 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters that affect the image quality such as transmission stream type, resolution, etc. Before You Start: 1. Make sure that an HDD has been installed. If not, install and initialize an HDD (Menu > HDD > General). Figure 5-1 HDD- General 2. Check the storage HDD mode. • Click Advanced to check the HDD storage mode.
ERT-F2xx DVR User Manual Figure 5-2 Recording Parameters 4. Set recording parameters. • Select Record to configure. You can configure the stream type, the resolution, and other parameters on your demand. • Enable H.264+ Mode: Check the checkbox to enable this mode. Once enabled, the Max. Bitrate Mode, Max. Bitrate (Kbps), and Max. Bitrate Range Recommend are not configurable. Enabling it helps to ensure high video quality with a lowered bitrate.
ERT-F2xx DVR User Manual • Post-Record: The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, if you set the post-record time as 5 seconds, it records till 11:00:05. • Expired Time: The expired time is the longest time for a record file to be kept in the HDD, if the deadline is reached, the file will be deleted. You can set the expired time to 0, and then the file will not be deleted.
ERT-F2xx DVR User Manual 5.2 Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. 1. Go to Menu > Record > Schedule. 2. Configure the Record Schedule. a) Select Record Schedule. Figure 5-5 Record Schedule Different recording types are marked in different color icons.
ERT-F2xx DVR User Manual • In the message box, choose the day for which you want to set schedule. Figure 5-6 Recording Schedule Interface • Click the icon to set the accurate time of the schedule. • To schedule an all-day recording, check the All Day checkbox. Figure 5-7 Edit Schedule • To arrange other schedule(s), leave the All Day checkbox blank and set the Start/End time. Up to eight periods can be configured for each day. Time periods cannot overlap. 4.
ERT-F2xx DVR User Manual Repeat the above edit schedule steps to schedule recording for other days of the week. Click Copy to enter the Copy to interface to copy the schedule settings to other days. 5. Click Apply in the Record Schedule interface to save the settings. 6. Draw the Schedule • Click on the color icons, you can choose the schedule type as continuous or event. Figure 5-8 Draw the Schedule • Click Apply to validate the settings.
ERT-F2xx DVR User Manual Figure 5-9 Motion Detection 2. Configure Motion Detection • • • Choose camera you want to configure. Check the Enable Motion Detection checkbox. Drag and draw the area for motion detection with the mouse. To set motion detection for the entire area shot by the camera, click Full Screen. To clear the motion detection area, click Clear. By default, Dynamic Analysis for Motion is enabled.
ERT-F2xx DVR User Manual Figure 5-11 Motion Detection Handling • • • • Select the channels for which you want the motion detection event to trigger recording. Click Apply to save the settings. Click OK to go back to the upper level menu. Exit the Motion Detection menu. 3. Edit the Motion Detection Record Schedule. For detailed configuration information. 5.4 Configuring Alarm Triggered Recordings Alarm triggered recordings are possible only if using cameras with alarm inputs.
ERT-F2xx DVR User Manual Figure 5-13 Alarm Settings- Alarm Input • • • • Select Alarm Input number and configure alarm parameters. Choose N.O. (normally open) or N.C. (normally closed) for alarm type. Check the Enable checkbox. Click Settings. Figure 5-14 Alarm Settings • Choose the alarm triggered recording channel. • Check the checkbox to select channel. • Click Apply to save settings. • Click OK to back to the upper level menu. 3. Repeat the above steps to configure other alarm input parameters. 4.
ERT-F2xx DVR User Manual 5. Edit the Alarm triggered record in the Record Schedule setting interface. For the detailed schedule configuration information. 5.5 Configuring VCA Event Recording Purpose: You can configure the recording triggered by the line crossing detection and intrusion detection alarm events. 1. Go to Menu > Camera > VCA. Figure 5-16 VCA Settings 2. Configure the detection rules for the line crossing detection or intrusion detection. 3.
ERT-F2xx DVR User Manual The PTZ Linking function is available only for IP camera VCA settings. 4. Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording. 1. Go to Menu > Manual, or press the REC/SHOT button on the front panel.
ERT-F2xx DVR User Manual 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. 1. Enter the Record setting interface, Menu > Record > Holiday. Figure 5-19 Holiday Settings 2. Enable Edit Holiday schedule. • Click to enter the Edit interface.
ERT-F2xx DVR User Manual • Check the Enable Holiday checkbox. • Select Mode from the drop-down list. • There are three different modes for the date format to configure holiday schedule. • Set the start and end date. • Click Apply to save settings. 3. Click OK to exit the Edit interface. 4. Enter Record Schedule settings interface to edit the holiday recording schedule. 5.
ERT-F2xx DVR User Manual In the multi-channel playback mode, clicking the the playback channels. 4. Click button will lock all the record files related to to pop up the file management interface. Click Locked File to check and export the locked files. Figure 5-22 Locked File Management 5. In the File Management interface, click to change it to to unlock the (unprotect) the file. Lock File when Exporting 1. Go to Menu > Export.
ERT-F2xx DVR User Manual 2. Select the channels you want to investigate by checking the checkbox. 3. Configure the record type, file type, and start/end time. 4. Click Search to show the results. Figure 5-24 Export Search Result 5. Protect the record files. • Find the record files you want to protect, and then click the that the file is locked. icon, which will turn to , indicating Incomplete record files cannot be locked. • Click to change it to to unlock the file. The file is not protected.
ERT-F2xx DVR User Manual 2. Click to edit the HDD you want to protect. Figure 5-27 HDD General- Editing 3. Set the HDD property to Read-only. 4. Click OK to save settings and return to the upper level menu. You cannot save any files to a read-only HDD. To save files to the HDD, change the property to R/W. If there is only one HDD and it is set to Read-only, the DVR can’t record any files. Only live view mode is available.
ERT-F2xx DVR User Manual Chapter 6 Playback 6.1 Playing Back Record Files 6.1.1 Instant Playback Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant Playback by Channel 1. Choose a channel in live view mode and click the button in the quick setting toolbar. In instant playback mode, record files recorded only during the last five minutes on this channel will be played back. Figure 6-1 Instant Playback Interface 6.1.
ERT-F2xx DVR User Manual Figure 6-2 Right-click Menu under Live View Pressing the numerical buttons will switch playback to the corresponding channels during playback. Playback by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. 1. Go to Menu > Playback. 2. Select Normal/Smart in the drop-down list on the top-left side. 3. Select a camera in the camera list. 4.
ERT-F2xx DVR User Manual If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in different colors for different recording types: blue for continuous recording and red for event recording. 5. Click to start playing the continuous recorded files. Playback Interface Use the toolbar on the bottom of the playback interface to control playing progress.
ERT-F2xx DVR User Manual Table 6-1 Detailed Explanation of Playback Toolbar Item Button Operation Smart Draw quadrilateral for the Search motion detection Set full screen for motion detection Draw quadrilateral for the intrusion detection Operations Audio on/Mute / Button Operation Search the matched video / Draw line for the line crossing detection Filter video files by setting the target characters Start/Stop clipping Digital Zoom Lock File Add default tag Add customized tag File management for
ERT-F2xx DVR User Manual 2. Select the Normal/Smart in the drop-down list on the top-left side. 3. Select a camera in the camera list. 4. Select a date in the calendar and click on the left toolbar to play the video file. Figure 6-6 Playback by Smart Search 5. Click to switch to playback by smart search. 6. Set the rules and areas for smart search of line crossing detection, intrusion detection, or motion detection event triggered recording.
ERT-F2xx DVR User Manual Figure 6-7 Set Result Filter 6.1.4 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection and VCA). 1. Go to Menu > Playback. 2. Select the Event in the drop-down list on the top-left side. 3. Set the major type to Alarm Input, Motion, or VCA as the event type. We take playback by VCA as the example in the following instructions. Figure 6-8 Event Search Interface 4.
ERT-F2xx DVR User Manual For configuring the VCA recording, refer to Chapter 5.5 Configuring VCA Event Recording and Capture; for VCA detection type details, refer to Chapter 9 VCA Alarm. 5. Select the camera(s) to search, and set the Start time and End time. 6. Click Search to get the search result information. Refer to the right-side bar for the results. 7. Select a result item and click to play back the file. Pre-play and post-play can be configured. 8.
ERT-F2xx DVR User Manual 6.1.5 Playing Back by Tag Purpose: Video tags allow you to record related information such as people and location of a certain time point during playback. Use video tag(s) to search for record files and position time points. Before playing back by tag: 1. Go to Menu > Playback. 2. Search and play back the record file(s). Refer to Chapter 6.1.1 for detailed information about searching for and playing back record files. Figure 6-11 Interface of Playback by Time 3.
ERT-F2xx DVR User Manual Figure 6-12 Tag Management Interface Playing Back by Tag 1. Select Tag from the drop-down list in the Playback interface. 2. Choose channels, edit the start time and end time, and click Search to enter the Search Result interface. Figure 6-13 Interface of Playback by Tag You can enter keywords into the 3. Click textbox to search for tags on command. to play back the selected tag file. 4. Click Back to go back to the search interface.
ERT-F2xx DVR User Manual Figure 6-14 Interface of Playback by Tag Pre-play and post-play can be configured. You can click or to select the previous or next tag. Refer to Table 6.1 for the description of buttons on the toolbar. 6.1.6 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs. 1. Go to Menu > Maintenance > Log Information. 2. Click Log Search to enter Playback by System Logs. 3. Set search time and type and click Search.
ERT-F2xx DVR User Manual Figure 6-15 System Log Search Interface 4. Choose a log with record file and click to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up. Figure 6-16 Result of System Log Search 5. Playback Interface. Use the Playback interface bottom toolbar to control playing.
ERT-F2xx DVR User Manual Figure 6-17 Interface of Playback by Log 6.1.7 Playing Back External Files Purpose: Perform the following steps to look up and play back files on external devices. 1. Go to Menu > Playback. 2. Select the External File in the drop-down list on the top-left side. • The files are listed in the right-side list. • You can click 3. Select and click to refresh the file list. to play the file. Adjust playback speed by clicking and .
ERT-F2xx DVR User Manual 1. Go to Menu > Playback. 2. Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-periods Playback interface. 3. Select a date and start playing the video file. 4. Select the Split-Screen Number from the drop-down list. Up to 16 screens are configurable. Figure 6-19 Interface of Sub-periods Playback According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback.
ERT-F2xx DVR User Manual If you choose reverse playback of the record file: click the button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame. It is also feasible to use button in toolbar. Using the Front Panel Click the to set the speed to Single frame. One click on the button, one click on the playback screen or Enter button on the front panel represents playback or reverse playback of one frame. 6.2.
ERT-F2xx DVR User Manual Figure 6-21 Draw Area for Digital Zoom 3. Right-click the image to exit the digital zoom interface. 6.2.4 File Management You can manage the video clips, locked files and tags you have added in the playback mode. 1. Enter the playback interface. 2. Click on the toolbar to enter the file management interface. Figure 6-22 File Management 3. You can view saved video clips, lock/unlock files, and edit the tags that you added in the playback mode. 4.
ERT-F2xx DVR User Manual Chapter 7 Backup 7.1 Backing up Record Files 7.1.1 Backing up by Normal Video Search Purpose: The record files can be backed up to various devices such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, and e-SATA HDD. Back up using USB flash drives or USB HDDs. 1. Go to Menu > Export > Normal. 2. Select the cameras to search. 3. Set search condition and click Search to enter the search result interface.
ERT-F2xx DVR User Manual Figure 7-2 Result of Normal Video Search for Backup 7. Export the video files or picture files. 8. Click Export All to export all the files, or you can select recording files you want to back up, and click Export to enter the Export interface. If the inserted USB device is not recognized, do the following: 1) Click Refresh. 2) Reconnect device. 3) Check for compatibility from vendor. 4) You can also format USB flash drives or USB HDDs via the device.
ERT-F2xx DVR User Manual 9. Stay in the Exporting interface until all record files are exported with the “Export finished” message box. Figure 7-4 Export Finished Backing up video files using a USB writer or SATA writer are identical. Refer to steps described above. 7.1.2 Backing Up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or eSATA HDD. Quick Backup and Normal Backup are supported. 1. Go to Menu > Export > Event.
ERT-F2xx DVR User Manual Figure 7-6 Result of Event Search 6. Export the video files. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search for details. 7.1.3 Backing Up Video Clips Purpose: You may select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer. 1. Enter the Playback interface (refer to Chapter 6.1 Playing Back Record Files). 2. During playback, use the 3.
ERT-F2xx DVR User Manual 4. Export the video clips in playback. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search. 7.2 Managing Backup Devices Manage USB flash drives, USB HDDs, and eSATA HDDs. 1. Enter the Export interface. Figure 7-8 Storage Device Management 2. Backup device management. 1) Click New Folder to create a new folder in the backup device. 2) Select a record file or folder in the backup device and click the button to delete it.
ERT-F2xx DVR User Manual Chapter 8 Alarm Settings 8.1 Setting Motion Detection Alarm 1. Go to Menu > Camera > Motion to enter Motion Detection interface of Camera Management and choose a camera for which to set up motion detection. 2. Set up detection area and sensitivity. 1) Check the Enable Motion Detection checkbox and use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity. By default, motion detection is enabled and configured in full screen.
ERT-F2xx DVR User Manual Figure 8-2 Set Trigger Camera of Motion Detection 4. Set up the channel’s arming schedule. • • • Select the Arming Schedule tab to set the handling actions arming schedule for the motion detection. Choose a day of the week (up to eight time periods can be set within each day). Click Apply to save the settings Time periods cannot repeat or overlap. Figure 8-3 Set Arming Schedule of Motion Detection 5.
ERT-F2xx DVR User Manual 8.2 Setting Sensor Alarms Setting sensor alarms are possible only if using cameras with alarm inputs/outputs. Purpose: Set the handling action of an external sensor alarm. 1. Go to Menu > Configuration > Alarm. 2. Select the Alarm Input tab to enter the Alarm Input Settings interface. Figure 8-4 Alarm Status Interface of System Configuration 3. Set up the handling action of the selected alarm input. 1) Check Enable and click Setting to set up its alarm response actions.
ERT-F2xx DVR User Manual 3) Select the alarm linkage action(s) you want to disarm for local alarm input 1. The selected linkage actions include the Full Screen Monitoring, Audible Warning, Notify Surveillance Center, Send Email, and Trigger Alarm Output. When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable. 5.
ERT-F2xx DVR User Manual Check whether the PTZ or speed dome supports PTZ linkage. One alarm input can trigger presets, patrols, or patterns of more than one channel. Presets, patrols, and patterns are exclusive. Figure 8-7 Set PTZ Linking of Alarm Input 11. To set handling action of another alarm input, repeat the above steps, or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.
ERT-F2xx DVR User Manual Figure 8-9 Video Loss Setup Interface 2. Set up handling action of video loss. 1) Check the Enable Video Loss Alarm checkbox, and click the video loss. button to set up handling action of 3. Set up the arming schedule of the handling actions. 1) Select the Arming Schedule tab to set the channel’s arming schedule. 2) Choose one day of the week (up to eight time periods can be set within each day). 3) Click Apply to save the settings. Time periods cannot repeat or overlap.
ERT-F2xx DVR User Manual 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). 1. Go to Menu > Camera > Video Tampering to enter the Video Tampering interface of Camera Management and select a channel for which you want to detect video tampering. Figure 8-11 Video Tampering Setup Interface 2. Set the video tampering handling action of the channel. 1) Check Enable Video Tampering Detection.
ERT-F2xx DVR User Manual Figure 8-12 Set Arming Schedule of Video Tampering 4. Select Linkage Action to set up alarm response actions of video tampering alarm (refer to Chapter 8.8 Setting Alarm Response Actions). 5. Click OK to complete the video tampering settings of the channel. 8.5 Line Crossing Detection Alarm Purpose: This function can be used for detecting people, vehicles and objects cross a set virtual line.
ERT-F2xx DVR User Manual • Sensitivity: Range [1-100]. The higher the value, the more easily the detection alarm will be triggered. • Click OK to save the rule settings and return to the line crossing detection settings interface. Figure 8-13 Set Line Crossing Detection Rules 7. Click and set two points in the preview window to draw a virtual line. 8. You can use to clear the existing virtual line and re-draw it. Up to four rules can be configured.
ERT-F2xx DVR User Manual 8.6 Intrusion Detection Alarm Purpose: The intrusion detection function detects people, vehicles, or other objects that enter and loiter in a pre-defined virtual region, and certain actions can be taken when the alarm is triggered. 1. Go to Menu > Camera > VCA. 2. Select the camera to configure the VCA. 3. Select the VCA detection type to Intrusion Detection. 4. Check Enable to enable this function. 5.
ERT-F2xx DVR User Manual Up to four rules can be configured. Figure 8-16 Draw Area for Intrusion Detection 9. Click Apply to save the settings. 8.
ERT-F2xx DVR User Manual Figure 8-17 Exceptions Setup Interface 8.8 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output, and Send Email. Event Hint Display When an event or exception occurs, a hint can be displayed on the lower-left corner of the live view image.
ERT-F2xx DVR User Manual Figure 8-19 Event Hint Settings Interface 4. Click OK to finish the settings. Full Screen Monitoring When an alarm is triggered, the local monitor (VGA and HDMI™ monitor) displays in full screen the video image from the alarming channel configured for full screen monitoring. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).
ERT-F2xx DVR User Manual E-Mail Linkage Send an e-mail with alarm information to a user or users when an alarm is detected. Refer to Chapter 9.2.5 for e-mail configuration details. Trigger Alarm Output Trigger an alarm output when an alarm is triggered. 1. Go to Menu > Configuration > Alarm > Alarm Output. 2. Select an alarm output and set the alarm name and dwell time. 3. Click Schedule to set the alarm output arming schedule.
ERT-F2xx DVR User Manual 5. Repeat the above steps to set up arming schedule for other days of the week. You can also use the Copy button to copy an arming schedule to other days. 6. Click OK to complete the video tampering settings of the alarm output no. 7. You can also copy the above settings to another channel. Figure 8-22 Copy Settings of Alarm Output 8.9 Triggering or Clearing Alarm Output Manually Purpose: A sensor alarm can be triggered or cleared manually.
ERT-F2xx DVR User Manual Chapter 9 Network Settings 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate the DVR over a network. 1. Go to Menu > Configuration > Network > General. Figure 9-1 Network Settings 2. Configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, and DNS Server. 3.
ERT-F2xx DVR User Manual Hik-Connect can be enabled via operation on SADP software, the GUI, and a Web browser. We introduce the operation steps on the GUI in this section. 1. Go to Menu > Configuration > Network > Platform Access. Figure 9-2 Hik-Connect Settings 2. Check Enable to activate the function. The Service Terms interface pops up as below. Figure 9-3 Service Terms 3. Create the verification code and enter the code in the Verification Code text field. 4.
ERT-F2xx DVR User Manual Hik-Connect is disabled by default. The verification code is empty when the device leaves factory. The verification code must contain 6 to 12 letters or numbers and is case sensitive. Every time you enable Hik-Connect, the Service Terms interface pops up and you should check the checkbox before enabling it. 7. (Optional) Check Custom and input the Server Address. 8. (Optional) Check Enable Stream Encryption.
ERT-F2xx DVR User Manual IOS Users Scan the QR code below to download the Hik-Connect application for subsequent operations. Figure 9-5 QR Code for iOS Users Android Users Scan the QR code below to download the Hik-Connect application for subsequent operations. You must install googleplay on your Android mobile phone to skip to the address successfully. Figure 9-6 QR Code for Android Users Refer to the help file on the official website (www.hik-connect.
ERT-F2xx DVR User Manual 1. Go to Menu > Configuration > Network. 2. Select DDNS to enter the DDNS Settings interface. 3. Check Enable DDNS to enable this feature. 4. Select DDNS Type. Different DDNS types are selectable: DynDNS, PeanutHull, NO-IP. • DynDNS 1) Enter Server Address for DynDNS (i.e. members.dyndns.org). 2) In the DVR Domain Name text field, enter the domain obtained from the DynDNS Web site. 3) Enter the User Name and Password registered in the DynDNS Web site.
ERT-F2xx DVR User Manual 2) In the DVR Domain Name text field, enter the domain obtained from the NO-IP Web site (www.no-ip.com). 3) Enter the User Name and Password registered in the NO-IP Web site. Figure 1. 1 NO-IP Settings Interface 5. Click Apply to save the settings. 6. After setting all the required parameters for the DDNS, you can view the connecting status of the device by checking the Status information. 9.2.
ERT-F2xx DVR User Manual • NTP Port: Port of NTP server. 5. Click Apply to save and exit the interface. The time synchronization interval can be set from1 to 10080 min, and the default value is 60 min. If the DVR is connected to a public network, use an NTP server that has a time synchronization function such as the server at the National Time Center (IP Address: 210.72.145.44).
ERT-F2xx DVR User Manual Enter the RTSP port in the text field of RTSP Port. The default RTSP port is 554, and you can change it according to different requirements. • Server Port and HTTP Port: Enter the Server Port and HTTP Port in the text fields. The default Server Port is 8000 and the HTTP Port is 80, and you can change them according to different requirements. The Server Port should be set to the range of 2000-65535 and it is used for remote client software access.
ERT-F2xx DVR User Manual Figure 9-12 Network Settings Interface 3. Click Apply to save the settings. 4. Select the Email tab to enter the Email Settings interface. Figure 9-13 E-Mail Settings Interface 5. Configure the following e-mail settings: • Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.
ERT-F2xx DVR User Manual • SMTP Port No.: The SMTP port. The default TCP/IP port used for SMTP is 25. • Enable SSL/TLS (optional): Check the checkbox to enable SSL/TLS if required by the SMTP server. • Sender: The name of sender • Sender’s Address: The e-mail address of sender • Select Receivers: Select the receiver. Up to three receivers can be configured.
ERT-F2xx DVR User Manual 3. Check checkbox to enable UPnP™. 4. Select the Mapping Type as Manual or Auto in the drop-down list. • OPTION 1: Auto If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically. 1. Select Auto in the Mapping Type drop-down list. 2. Click Apply to save the settings. 3. You can click Refresh to get the latest port mapping status.
ERT-F2xx DVR User Manual Figure 9-16 External Port Settings Dialog Box 3. Click Apply to save the settings. 4. You can click Refresh to get the latest port mapping status. Figure 9-17 UPnP™ Settings Finished-Manual • Manual Mapping If your router does not support the UPnP™ function, perform the following steps to map the port manually. Before You Start: Make sure the router supports configuring the internal port and external port in the Forwarding interface. 1. Go to Menu > Configuration > Network. 2.
ERT-F2xx DVR User Manual Figure 9-18 External Port Settings Dialog Box 5. Click OK to save the setting for the current port and return to the upper-level menu. 6. Click Apply to save the settings. 7. Enter the virtual server setting page of the router; fill in the blank of the Internal Source Port with the internal port value, the blank of the External Source Port with the external port value, and other required contents.
ERT-F2xx DVR User Manual Figure 9-20 Network Traffic Interface 2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every one second. 9.3 Configuring Network Detection Purpose: You can obtain the DVR’s network connecting status through the network detection function, including network delay, packet loss, etc. 9.3.1 Testing Network Delay and Packet Loss 1. Go to Menu > Maintenance > Net Detect. 2.
ERT-F2xx DVR User Manual 9.3.2 Exporting Network Packet Purpose: By connecting the DVR to a network, the captured network data packet can be exported to a USB flash disk, SATA, DVD-R/W, or other local backup device. 1. Go to Menu > Maintenance > Net Detect. 2. Click the Network Detection tab to enter the Network Detection interface. 3. Select the backup device from the Device Name drop-down list, as shown in Figure 9-22. Click Refresh if the connected local backup device cannot be displayed.
ERT-F2xx DVR User Manual Figure 9-24 Network Status Checking 2. If the network is normal, the following message box pops out. Figure 9-25 Network status checking result 3. If the message box pops out with other information instead of this one, click Network to show the quick setting interface of the network parameters. 9.3.4 Checking Network Statistics Purpose: You can check the network status to obtain the real-time DVR information. 1. Go to Menu > Maintenance > Net Detect. 2. Choose Network Stat.
ERT-F2xx DVR User Manual 3. Check the bandwidths of the IP Camera, Remote Live View, Remote Playback, Net Receive Idle, and Net Send Idle. 4. Click Refresh to get the latest status.
ERT-F2xx DVR User Manual Chapter 10 HDD Management 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before use. Option 1: Initialize HDD from the Startup Wizard When the device starts up, the Setup Wizard can guide you to configure basic settings. In the General settings interface, check Initialize HDD to initialize the HDD when it is used for the first time. Figure 10-1 Initialize HDD Option 2: Initialize HDD from the HDD Management Interface 1.
ERT-F2xx DVR User Manual 2. Select the HDD to be initialized. 3. Click Init. Figure 10-3 Confirm Initialization 4. Click OK to start initialization. Figure 10-4 Status changes to Initializing 5. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. Figure 10-5 HDD Status Changes to Normal Initializing the HDD will erase all data on it. 10.2 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files.
ERT-F2xx DVR User Manual Figure 10-6 Storage Mode Settings Interface 3. Select a camera for which you want to configure quota. 4. Enter the storage capacity in the Max. Record Capacity (GB) text fields. 5. Copy the quota settings of the current camera to other cameras if desired. Click Copy to enter the Copy Camera menu, as shown in Figure 10-7. Figure 10-7 Copy Settings to Other Camera(s) 6. Select the camera(s) to be configured with the same quota settings.
ERT-F2xx DVR User Manual S.M.A.R.T. Settings 1. Go to Menu > Maintenance > HDD Detect. 2. Select the HDD to view its S.M.A.R.T. information list, as shown in Figure 10-8. Figure 10-8 S.M.A.R.T Settings Interface 3. The related S.M.A.R.T. information is shown on the interface. 4. You can choose the self-test types: Short Test, Expanded Test, or Conveyance Test. 5. Click Start to start the S.M.A.R.T. HDD self-evaluation. To use the HDD even when S.M.A.R.T.
ERT-F2xx DVR User Manual Figure 10-9 Bad Sector Detection 4. Click Error info to see detailed damage information. 5. You can also pause/resume or cancel the detection as desired. 10.4 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. 1. Go to Menu > Configuration > Exceptions. 2. Set the Exception Type to HDD Error on the drop-down list. 3. Click the checkbox(s) to select the HDD error alarm type(s), as shown in Figure 10-10.
ERT-F2xx DVR User Manual 4. When Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list below. 5.
ERT-F2xx DVR User Manual Chapter 11 Camera Settings 11.1 Configuring OSD Settings Purpose: You can configure the camera’s OSD (On-screen Display) settings, including date /time, camera name, etc. 1. Go to Menu > Camera > OSD. 2. Select the camera for which to configure OSD settings. 3. Edit the Camera Name in the text field. 4. Configure the Display Name, Display Date, and Display Week by clicking the checkbox. 5. Select the Date Format, Time Format, and Display Mode.
ERT-F2xx DVR User Manual Figure 11-2 Privacy Mask Settings Interface 4. Use the mouse to draw a zone on the window. The zones will be marked in different frame colors. Up to four privacy masks zones can be configured and the size of each area can be adjusted. 5. The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1-4 icons on the right side of the window, or click Clear All to clear all zones. Figure 11-3 Set Privacy Mask Area 6.
ERT-F2xx DVR User Manual Figure 11-4 Image Settings Interface 2. Select the camera for which to set image parameters. 3. Adjust the slider or click on the up/down arrow to set the brightness, contrast, or saturation value. 4. Set the Enable Rotate function to Clockwise 270 degrees or OFF. If OFF is selected, the image is restored to original. 5. Set the Mirror Mode to Left-Right, Up-Down, Center, or OFF. If OFF is selected, the image is restored to original.
ERT-F2xx DVR User Manual Chapter 12 Device Management and Maintenance 12.1 Viewing System Information 1. Go to Menu > Maintenance > System Info. 2. Click the Device Info, Camera, Record, Alarm, Network, and HDD tabs to view the device information. XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXX Figure 12-1 Device Information Interface 12.2 Searching and Exporting Log Files Purpose: Store the DVR’s operation, alarm, exception, and information in log files that can be viewed or exported.
ERT-F2xx DVR User Manual 2. Set search conditions to refine your search, including Start Time, End Time, Major Type, and Minor Type. 3. Click Search to start searching log files. 4. The matched log files will be displayed on the list, as shown below. Figure 12-3 Log Search Results Up to 2,000 log files can be displayed each time. 5. Click the button of each log or double-click it to view its detailed information, as shown in Figure 12-4.
ERT-F2xx DVR User Manual Figure 12-5 Export Log Files 7. Select the backup device from Device Name. 8. Select the format of the log files to be exported. Up to nine formats are selectable. 9. Click Export to export the log files to the selected backup device. Click New Folder to create a new folder in the backup device, or click Format to format the backup device before log export. Connect the backup device to the DVR before operating log export. 12.
ERT-F2xx DVR User Manual Figure 12-6 Import/Export Config File 2. Click Export to export the configuration files to the selected local backup device. 3. Enter a password for the file. Figure 12-7 Export Encryption Password Window 4. Click OK to save the file. 5. To import a configuration file, select the file from the selected backup device and click Import. After the import process is complete, you must reboot the DVR.
ERT-F2xx DVR User Manual 12.4 Upgrading System Purpose: The firmware on your DVR can be upgraded with a local backup device or remote FTP server. 12.4.1 Upgrading by Local Backup Device 1. Connect your DVR to a local backup device containing the update firmware file. 2. Go to Menu > Maintenance > Upgrade. 3. Click the Local Upgrade tab to enter the local upgrade menu, as shown in Figure 12-8. Figure 12-8 Local Upgrade Interface 4. Select the update file from the backup device. 5.
ERT-F2xx DVR User Manual 1. Go to Menu > Maintenance > Upgrade. 2. Click the FTP tab to enter the local upgrade interface, as shown in Figure 12-9. Figure 12-9 FTP Upgrade Interface 3. Enter the FTP Server Address in the text field. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the DVR to activate the new firmware. 12.5 Restoring Default Settings 1. Go to Menu > Maintenance > Default. Figure 12-10 Restore Defaults 2.
ERT-F2xx DVR User Manual Chapter 13 Others 13.1 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, and mouse pointer speed through the Menu > Configuration > General interface. 1. Go to Menu > Configuration > General. 2. Select the General tab. Figure 13-1 General Settings Interface 3. Configure the following settings: • Language: The default language used is English. • Resolution: Configure the VGA resolution and HDMI resolution respectively.
ERT-F2xx DVR User Manual 13.2 Configuring DST Settings 1. Go to Menu > Configuration > General. 2. Choose DST Settings. Figure 13-2 DST Settings Interface 3. Check the checkbox before the Auto DST Adjustment item, or manually check the Enable DST checkbox, and then choose the DST period date. 13.3 Configuring More Settings for Device Parameters 1. Go to Menu > Configuration > General. 2. Click More Settings to enter the More Settings interface, as shown in Figure 13-3.
ERT-F2xx DVR User Manual 3. Configure the following settings: • Device Name: Edit the name of the DVR. • Device No.: Edit the serial number of the DVR. The Device No. can be set in the range of 1 to 255, and the default no. is 255. The number is used for the remote and keyboard control. • Auto Logout: Set timeout time for menu inactivity. E.g., when the timeout time is set to 5 Minutes, then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity.
ERT-F2xx DVR User Manual Figure 13-5 Add User Menu 3. Enter the information for the new user, including User Name, Admin Password, Password, Confirm, Level, and User’s MAC Address. • Password: Set the password for the user account.
ERT-F2xx DVR User Manual Figure 1. 2 Added User Listed in User Management Interface 2. Select the user from the list and then click the button to enter the Permission settings interface. Figure 13-6 User Permission Settings Interface 3. Set the operating permission of Local Configuration, Remote Configuration, and Camera Configuration for the user.
ERT-F2xx DVR User Manual • • ˗ Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output ˗ Local Shutdown Reboot: Shutting down or rebooting the DVR Remote Configuration ˗ Remote Log Search: Remotely viewing logs that are saved on the DVR ˗ Remote Parameters Settings: Remotely configuring parameters, restoring factory default parameters and importing/exporting configuration files ˗ Remote Camera Management: R
ERT-F2xx DVR User Manual 13.4.2 Deleting a User 1. Go to Menu > Configuration > User. 2. Select the user to be deleted from the list, as shown in Figure 1. 3. 3. Click Figure 1. 3 User List to delete the selected user account. 13.4.3 Editing a User For the added user accounts, you can edit the parameters. 1. Go to Menu > Configuration > User. 2. Select the user to be edited from the list, as shown in Figure 1. 3. 3. Click to enter the Edit User interface.
ERT-F2xx DVR User Manual Figure 13-7 Edit User (Operator/Guest) Figure 13-8 Edit User (admin) 4. Edit the corresponding parameters. Operator and Guest You can edit the user information, including user name, password, permission level, and MAC address. Check the Change Password checkbox if you want to change the password, and input the new password in the Password and Confirm text fields. A strong password is recommended.
ERT-F2xx DVR User Manual Admin You are allowed only to edit the password and MAC address. Check the Change Password checkbox if you want to change the password, and input the correct old password, and the new password, in the Password and Confirm text fields.
ERT-F2xx DVR User Manual Appendix 13.5 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF. • HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters with magnetic surfaces.
ERT-F2xx DVR User Manual 13.6 Troubleshooting No image displayed on the monitor after starting up normally. Possible Reasons • No VGA or HDMI™ connections. • Connection cable is damaged. • Input mode of the monitor is incorrect. 1. Verify the device is connected to the monitor via an HDMI™ or VGA cable. If not, connect the device to the monitor and reboot. 2. Verify the connection cable is good.
ERT-F2xx DVR User Manual 5. Verify the HDD is detected and is in good condition. 6. Select Menu > HDD > General. 7. If the HDD is not detected or the status is Abnormal, replace the dedicated HDD according to the requirement. 8. Check if the fault is solved by step 1 to step 3. 9. If it is solved, finish the process. If not, contact an engineer from our company for further processing. The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
ERT-F2xx DVR User Manual The IP camera frequently goes online and offline and the status of it displays as “Disconnected.” Possible Reasons • The IP camera and the DVR versions are not compatible. • Unstable power supply of IP camera. • Unstable network between IP camera and DVR. • Limited flow by the switch connected with IP camera and DVR. 1. Verify the IP camera and the DVR versions are compatible. 2.
ERT-F2xx DVR User Manual Connect the DVR to the monitor before startup via VGA or HDMI™ interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connected. After connecting the IP camera to the DVR, the image is output via the main spot interface by default. 1. Enable the output channel. 2. Select Menu > Configuration > Live View > View and select the video output interface in the drop-down list, and configure the window you want to view.
ERT-F2xx DVR User Manual • Poor network between DVR and PC, and there exists packet loss during the transmission. • The performances of hardware are not good enough, including CPU, memory, etc. 1. Verify the network between DVR and IP camera is connected. 2. When image is stuck, connect the RS-232 ports on PC and the rear panel of DVR with the RS-232 cable. 3. Open the Super Terminal, and execute the command of “ping 192.168.0.
ERT-F2xx DVR User Manual 10. If the resource is not enough, end some unnecessary processes. 11. Check if the fault is solved by the above steps. 12. If it is solved, finish the process. If not, contact an engineer from our company for further processing. When using the DVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low. Possible Reasons: • Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
ERT-F2xx DVR User Manual Simultaneously press Ctrl and C keys to exit the ping command. 4. Verify the frame rate is real-time frame rate. 5. Select Menu > Record > Parameters > Record, and set the Frame Rate to “Full Frame.” 6. Verify the hardware can afford the playback. 7. Reduce the channel number of playback. 8. Select Menu > Record > Encoding > Record, and set the resolution and bitrate to a lower level. 9. Reduce the number of local playback channels. 10.