User Manual
Table Of Contents
- 1 Introduction
- 2 Installation
- 3 FAQ
- Question: The device is plugged in but the preview software (for example, AMCap 3.0.9) does not show preview image.
- Question: The device delivers 4K image in AMCap 3.0.9, but the actual frame rate cannot reach 30 fps in spite of setting the frame rate at 30 fps.
- Question: The device is plugged in but no audio out.
- Question: The device is plugged in but 3840 × 2160 resolution is unavailable, i.e. the device is unable to deliver 4K image.
- Question: The device is plugged in to the laptop, but the preview image is abnormal or cannot deliver 4K image.
30°
10°
180°
300°
Figure 2-1 Angle Adjustment
2.2 Mounting Methods
2.2.1 Place on the Desktop
You can fold or erect the bracket to place the device on
the desktop in the following two ways.
Figure 2-2 Place the Device on the Desktop
2.2.2 Clamp on the Display
You can clamp the device on the display of different
thickness.
Figure 2-3 Clamp the Device on the Display
3 FAQ
Question: The device is plugged in but the preview
software (for example, AMCap 3.0.9) does not show
preview image.
Answer: Open Device Manager to check if the web
camera is recognized. If not, check whether the device