Quick Start Guide
Face Recognition Terminal
Quick Start Guide
UD19290B-B
© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd. or its affiliates (hereinaer
referred to as “Hikvision”), and it cannot be reproduced, changed, translated, or distributed, parally or
wholly, by any means, without the prior wrien permission of Hikvision. Unless otherwise expressly stated
herein, Hikvision does not make any warranes, guarantees or representaons, express or implied,
regarding to the Manual, any informaon contained herein.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and all other
informaon hereinaer are for descripon and explanaon only. The informaon contained in the Manual is
subject to change, without noce, due to firmware updates or other reasons. Please find the latest version
of this Manual at the Hikvision website (hps://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporng the Product.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properes of Hikvision in various
jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED,
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND
ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE
PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND
HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER
INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE
RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF
THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS,
OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS
DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY
ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Data Protecon
During the use of device, personal data will be collected, stored and processed. To protect data, the
development of Hikvision devices incorporates privacy by design principles. For example, for device with
facial recognion features, biometrics data is stored in your device with encrypon method; for fingerprint
device, only fingerprint template will be saved, which is impossible to reconstruct a fingerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with the
applicable data protecon laws and regulaons, including without limitaon, conducng security controls to
safeguard personal data, such as, implemenng reasonable administrave and physical security controls,
conduct periodic reviews and assessments of the effecveness of your security controls.
Scan the QR code to get the user manual for detailed informaon.
Note that mobile data charges may apply if Wi-Fi is unavailable.
Use only power supplies listed in the user instrucons:
Model Manufacturer Standard
C2000IC12.0-24P-DE
C2000IC12.0-24P-GB
MOSO Power Supply Technology Co., Ltd.
CEE
MOSO Power Supply Technology Co., Ltd.
BS
ADS-24S-12 1224GPG Shenzhen Honor Electronic Co., Ltd. CEE
GroundBottom Cover
Bracket
Bottom Screw
M6×65 Expension Bolt
1
2
3
Before you start: Make sure the ground surface has drilled
holes for device installation.
Steps:
1. Remove the two bottom screws (2-SC-KM3×5B-JMF) on
both sides of the bottom cover. And remove the bottom
cover.
2. Align the device with the drilled holes on the ground and
insert 3 supplied expension bolts (M6×65). Make sure the
expension bolts are higher than the ground.
3. Secure the expension bolts with nuts。
4. Install the bottom cover back on the device with 2 bottom
screws.
The actual device
appearance varies
according to
different models.
The device should be installed on the concrete surface or other
non-flammable surfaces.
The device supports plug & play. You can put the device on the
ground and start operation after powering on.
2
Installation
The figures are for reference only.
The wiring diagram of RS-485 and Door Lock on the left is shown below:
1
Appearance
3.1
Device Wiring (Normal)
165 mm
1398.95 mm
172 mm
250.71 mm
46 mm
144.71 mm
37 mm
185.91 mm
1347.28 mm
Touch Screen
IR Light
IR Light
Camera
White Light
Thermographic
Module
69.96 mm
Installaon Environment:
Direct Sunlight
Direct Sunlight
through Window
Indirect Sunlight
through Window
Backlight
Close to Light
Temperature Measurement Environment:
Sunlight, wind, hot/cool air from air condioner and other external factors,
which may affect surface temperature, will create the deviaon of the
temperature measurement. In order to get an accurate result, make sure
the device is applied indoors and windlessly (where is relavely isolated
from the outdoors). The working temperature should keep between 10 °C
and 35 °C. If there are no suitable environments for temperature measure-
ment (the area faces the indoor and connects the outdoor, the area at the
door of the indoor environment, etc.), building a temporary temperature
measurement environment is suggested.
Influence Factors of Temperature Measurement:
Wind: The wind will take the heat away, which may affect the measurement
result.
Sweat: The sweat will take the heat away, which may affect the measure-
ment result.
Air Condioner (Cool Air): If the indoor temperature is low, the surface
temperature may also lower than the actual temperature, which may affect
the measurement result.
Air Condioner (Heat) or Heang: If the indoor temperature is high, the
surface temperature may also higher than the actual temperature, which
may affect the measurement result.
In order to make the device work properly, you should wait for 90 min aer
the device is powered on.
Avoid backlight, direct sunlight, and indirect sunlight.
For beer recognion, there should be light source in or near
the installaon environment.
BTN
Door Contact
(NC)
(COM)
(NO)
Power
Switch
USB Interface
Power
Interface
Door Lock
Interface
RS-485
Interface
Network
Interface
(Reserved)
Network
Interface
When connecting door contact and exit button, the device and
the RS-485 card reader should use the common ground
connection.
The suggested external power supply for door lock is 12 V, 1A.