User Manual
Table Of Contents
- Legal Information
- Regulatory Information
- Preface
- Chapter 1 Product Introduction
- Chapter 2 Device Activation and Login
- Chapter 3 Client Configuration and Operation
- 3.1 Wizard
- 3.2 Signal Input Type Configuration
- 3.3 Display Adjustment
- 3.4 Volume Adjustment
- 3.5 Configure a Scene
- 3.6 Add Device Alias
- 3.7 Configure Message
- 3.8 Configure OSD
- 3.9 Configure Network
- 3.10 Configure No-Signal Screensaver
- 3.11 Configure On/off Image
- 3.12 Configure Multicast Control
- 3.13 Configure Video Window Opening
- 3.14 Configure Screen Splicing
- Chapter 4 Device Maintenance
- Chapter 5 System Maintenance
- Chapter 6 Local Configuration and Operation
- Chapter 7 FAQ
- 7.1 Full Screen is Unlit
- 7.2 Image is Incomplete or in Wrong Position
- 7.3 Full-screen Image Flashes or Vibrates
- 7.4 Spots/Strips Exist in Full-screen Image
- 7.5 Certain Unit Image Flashes or Has Spots
- 7.6 Certain Unit Screen is Unlit
- 7.7 Certain Module or Row of Modules are Unlit in Unit
- 7.8 Screen Display Error When Smart Settings
- 7.9 Searching Online Device Fail

7.3 Full-screen Image Flashes or Vibrates
Reason
• DVI output of graphics card or other device fails.
• Receiving card number loaded by single network interface is larger than its load capacity.
• Signal cable is too long.
Soluon
• Check system connecon to see if the DVI cable or the network cable is loose, if the signal cable
length exceeds the allowable transmission distance, etc.
• Reduce receiving card loading number of each network interface.
Congure signal cable again on
the client aer changing connecon mode.
• Check the resoluon conguraons of the graphics card, sending card, and video processor.
7.4 Spots/Strips Exist in Full-screen Image
Reason
Incorrect screen type conguraon.
Soluon
Check screen type conguraon.
7.5 Certain Unit Image Flashes or Has Spots
Reason
• Loose connecon of receiving card or HUB card.
• Incorrect receiving card program.
• Check the receiving card, HUB card, and data cable
connecon in the unit.
• Check if the receiving card program of the unit is correct, or if the receiving card
funcons well.
7.6 Certain Unit Screen is Unlit
Reason
• The power supply or the receiving card of the unit fails.
• The signal output of the pervious unit fails.
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