User Manual
Network Video Recorder User Manual   
UM NVR v4.xx 111717NA  186 
− If you don’t want to install an HDD, go to Menu > System > Event > Normal Event > Exception, 
and uncheck the “HDD Error” Audible Warning checkbox. 
Step 2 Verify the HDD is initialized. 
1)  Go to Menu > Storage > Storage Device. 
2)  If the HDD status is “Uninitialized,” check the checkbox of the corresponding HDD and 
click Init. 
Step 3 Verify the HDD is detected and is in good condition. 
1)  Select Menu > Storage > Storage Device. 
2)  If the HDD is not detected or the status is “Abnormal,” replace the dedicated HDD 
according to the requirement. 
Step 4 Check if the fault is solved by step 1 to step 3. 
1)  If it is solved, finish the process. 
2)  If not, contact a Hikvision engineer for further process. 
•  The status of the added IP camera displays as “Disconnected” when it is connected through 
Private Protocol. Select Menu > Camera > Camera > IP Camera to get the camera status. 
Possible Reasons: 
− Network failure, and the device and IP camera lost connection. 
− The configured parameters are incorrect when adding the IP camera. 
− Insufficient bandwidth. 
Step 1 Verify the network is connected. 
1)  Connect the device and PC with the RS-232 cable. 
2)  Open the Super Terminal software, and execute the ping command. Input “ping IP” 
(e.g. ping 172.6.22.131). 
Simultaneously press Ctrl and C to exit the ping command. 
3)  If there exists return information and the time value is small, the network is normal. 
Step 2 Verify the configuration parameters are correct. 
1)  Go to Menu > Camera. 










