User Manual

DS-720xHTI-Kx DVR User Manual
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2) If the status of the HDD is “Uninitialized,” check the checkbox of the corresponding HDD
and click Init.
Step 3 Verify the HDD is detected or is in good condition.
1) Select Menu > System Configuration > HDD > General.
2) If the HDD is not detected or the status is “Abnormal,” replace the dedicated HDD
according to the requirement.
Step 4 Ch
eck if the fault is solved by the step 1 to step 3.
1) If it is solved, finish the process.
2) If not, please contact an engineer from our company to further process.
• Live view stuck when video outputs locally.
Possible Reasons:
— The frame rate has not reached the real-time frame rate.
Step 1 Check the parameters of Main Stream (Continuous) and Main Stream (Event).
Select Menu > Record Configuration > Record, and set the resolution of Main Stream (Event)
the same as the Main Stream (Continuous).
Step 2 Verify the frame rate is real-time frame rate.
Select Menu > Record Configuration > Record, and set the Frame Rate to Full Frame.
Step 3 Ch
eck if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact an engineer from our company for further process.
• When using the device to get the live view audio, there is no sound or there is too much noise, or the
volume is too low.
Possible Reasons:
— Pickup/camera cable is not connected well, impedance mismatches or is incompatible.
— The stream type is not set as “Video & Audio.”
Step 1 Verify the cable between the pickup and camera is well connected, impedance matches, and
is compatible.
Step 2 Verify the setting parameters are correct.
Select Menu > Record Configuration > Record, and set the Stream Type to “Audio & Video.”
Step 3 Ch
eck if the fault is solved by the above steps.
If it is solved, finish the process.