User's Manual

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G Troublshoong
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G Troubleshoong
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H Legal Statement
H Legal Statement
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UD18020B
Trouble Soluon
SoluonTrouble
The dashcam drops
easily.
Starng dashcam
failed.
The dashcam powers
off easily.
Recording is
abnormal and
indicator is unlit.
Recording is blurred.
Recording is mute.
Dashcam reboots
itself.
Clean the windscreen before installaon.
Check whether the vehicle is started and power
supply is normal.
Check whether the indicator is on. If not, please
reconnect cigaree lighter.
Restore to defaults: hold Reset buon unl the
prompt sound is heard.
Make sure the power cord is in good condion.
Make sure the power cord is ghtly connected to the
according interfaces.
Make sure that the dashcam started up successfully.
Check whether TF card is inserted.
Check the status of TF card, e.g. its format, its lifespan.
Change TF card if it is not well.
Make sure the protecve film is peeled off.
Check whether the windscreen or the lens of
dashcam is blurred.
Turn on sound in HikDashcam app.
Check whether the car charger is equipped with power
supply interface of 5 VDC, ≥ 2 A.
Mobile phone cannot
connect to dashcam.
Make sure HikDashcam app is installed.
Please reconnect dashcam to app.
The mobile phone
cannot display
recordings.
It may be relevant with the player or system of the
phone. Please insert TF card into your computer and
display the recordings.
TF card is not
detected when you
connect dashcam to
computer with the
supplied power cord.
Dashcam does not support data transmission and the
supplied power cord is only for charging.
If you need to transfer data, please insert TF card into
your computer.
Wi-Fi connecon
takes a long me.
It may be caused by the interferrence of the
surrounding Wi-Fi signals. Please use the dashcam in
an environment of less interferrence.
Close unnecessary programs in your phone to release
some resources for HikDashcam app and reconnect
Wi-Fi.
Dashcam Wi-Fi
password is forgoen.
The default password is 1234567890. If you have
revisied the password, regain the password by the
following steps.
1. Hold the Reset buon on dashcam unl the prompt
sound is heard and the dashcam is restored to
defaults.
2. Go to Wi-Fi Connecon interface in HikDashcam
app.
3. Enter Wi-Fi name and log in with default password
1234567890.
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights
reserved.
About this Manual
The Manual includes instrucons for using and managing the
Product. Pictures, charts, images and all other informaon
hereinaer are for descripon and explanaon only. The
informaon contained in the Manual is subject to change,
without noce, due to firmware updates or other reasons.
Please find the latest version of this Manual at the Hikvision
website (hp://www.hikvision.com/).
Trademarks
• and other Hikvision's trademarks and logos
are the properes of Hikvision in various jurisdicons.
• Other trademarks and logos menoned are the properes of
their respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS”
AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE
PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL
HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA,
CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF
HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES
FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE
ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK,
HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL
APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR
ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE
LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS
PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE
RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION,
RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR
DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL
NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES,
INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS
OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION
OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN
THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE
NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS
ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
FCC Informaon
Please take aenon that changes or modificaon not expressly
approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protecon
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instrucon manual, may cause harmful
interference to radio communicaons. Operaon of this equipment in
a residenal area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own
expense.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject
to the following two condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operaon.
The equipment should be installed and operated with a minimum
distance 20 cm between the radiator and your body.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized
European standards listed under the RE Direcve
2014/53/EU, the EMC Direcve 2014/30/EU, the LVD Direcve
2014/35/EU, the RoHS Direcve 2011/65/EU.
2012/19/EU (WEEE direcve): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it
at designated collecon points. For more informaon see:
www.recyclethis.info.
2006/66/EC (baery direcve): This product
contains a baery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentaon for specific baery
informaon. The baery is marked with this symbol, which may
include leering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the baery to your supplier or
to a designated collecon point. For more informaon see:
www.recyclethis.info.
I Regulatory Informaon I Regulatory Informaon