Use and Care Manual

Care & Maintenance
While Highwood products are designed to provide years of trouble-free, ultra-low maintenance service,
the tips below will help you keep them looking like new.
Because our products are made with a unique, non-porous all-weather material and assembled with
stainless hardware, you can feel confident leaving them outside year after year. All outdoor products are
however, exposed to airborne contaminants that build up leaving a layer of dirt and grime.
CLEANING
Using hot soapy water and a stiff bristle brush will remove surface dirt and grime. Stubborn stains can
be removed with a water-based cleaner (E.g. Windex, 409, Pledge, Murphy’s Oil Soap, Simple Green,
etc.). You can also use a power washer with a medium/wide nozzle setting to clean the surface of the
product. Never use cleaners containing aromatic solvents on Highwood material.
If your product is white and you see that dirt and surface contaminants are causing a dirty/brownish
tint, an extra step can be taken. Use a 75% bleach and 25% water mixture and wipe the surfaces down.
Allow the mixture to remain on the product for an hour, then rinse thoroughly. (Be sure to do this in a
safe location and protect your eyes, skin, and wear old clothes).
MAINTENANCE
Your Highwood product is made from a next-generation outdoor material. If the material is damaged
during use (scratched or chipped), it can often be repaired.
Scratches — Using a very fine grade of steel wool (0000 grade), “sand” the scratched area in the same
direction that the embossing pattern runs. Apply enough pressure to gradually minimize the scratched
area. Once the scratches are reduced, the surface area may appear dull and possibly even lighter in
color; however, this will be less noticeable over time and with outdoor exposure. To finish the repair,
apply furniture polish or carnauba wax and buff to a finish.
Visit https://www.highwood-usa.com/care-maintenance for more information and a Scratch Repair
video.