Warranty

87 Tide Road • Tamaqua, PA 18252
Tel: [phone] • Fx: 484.214.0182
www.highwood-usa.com
E-mail: [e-mail]
Copyright © 2003 Highwood USA LLC • highwood is a registered trademark and used under license by Highwood USA LLC
Furniture & Outdoor/Spa Accessories
Warranty Certificate
12 Year Residential/8 Year Commercial
Highwood USA LLC (“The Company”) warrants to the original purchaser (“Purchaser”) that highwood
®
furniture and
outdoor/spa accessories products shall be free from defects in workmanship and materials, and shall not check, splinter,
rot or suffer water damage or structural damage from termites or fungal decay. If a defect occurs within twelve (12) years
residential/eight (8) years commercial from the original purchase under normal conditions of use, Purchaser shall notify
Company in writing and, upon confirmation of the defect by an authorized Company representative, The Company’s sole
responsibility shall be, at its option, to either repair or replace the defective item or refund the portion of the purchase
price paid by the Purchaser for such defective item (not including shipping or delivery). This warranty certificate is not
transferrable.
Warranty Process
To make a claim under this limited warranty for the repair or replacement of the highwood
®
product, the Purchaser
must send to The Company, within the warranty period specified above, a description of the claimed defect, a warranty
certificate, proof of purchase (showing the date of purchase and including the product(s) set forward in the warranty claim)
to Highwood USA LLC, 87 Tide Rd, Tamaqua, PA 18252. Further guidance on how to make a claim can be found on
our website.
Warranty Limitations
The Warranty Certificate sets forth The Company’s only warranty obligation with respect to the highwood
®
product and
is in lieu of all other warranties oral or written, express or implied. The Company makes no warranty of merchantability
or fitness for a particular purpose with respect to highwood
®
product and The Company shall not be liable for incidental,
special, consequential or other similar damages arising out of any breach of this warranty.
The Company does not warrant against and is not responsible for any condition attributable to: (1) normal wear and tear
and weathering of the highwood
®
product; (2) improper assembly of highwood
®
products and/or failure to abide by The
Company’s assembly guidelines; (3) use of highwood
®
products beyond its intended original use – including modifications
of any type to the product; (4) movement, distortion, collapse of any supporting structure on which highwood
®
products are
installed; (5) Any act of God (such as flooding, hurricane, earthquake, lightening, etc.), environmental condition (such as air
pollution, solvent exposure, mold, mildew etc.), or staining from foreign substances (such as dirt, grease, oils, etc); or (6)
improper handling, storage or abuse or neglect of highwood
®
product by Purchaser or third parties.
No person of entity is authorized by Highwood USA LLC to make and Highwood USA LLC shall not be bound by any statement or
representation as the quality or performance of highwood
®
products other than as contained in this warranty. This warranty may not be
altered or amended except in a written instrument signed by both Highwood USA LLC and Purchaser.
EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO highwood
®
PRODUCTS. HIGHWOOD USA LLC EXPRESSLY EXCLUDES AND DISCLAIMS ANY IMPLIED WARRANTY OR
MERCHANTABILITY AND ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, APPLICATION OR USE.
UNDER NO CIRCUMSTANCES WILL HIGHWOOD USA LLC BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, WHETHER SUCH DAMAGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING BUT NOT LIMITED TO
NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, AND HIGHWOOD USA LLC’S LIABILITY WITH RESPECT TO
DEFECTIVE PRODUCTS SHALL IN NO EVENT EXCEED THE REPLACEMENT OF SUCH PRODUCTS OR REFUND OF THE
PURCHASE PRICE, AS DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion may not
apply. This warranty provides specific legal rights, and other rights that vary from state to state may also apply.