User`s guide

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Customer Support
If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about
about this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support
Department.
Troubleshooting Checklist
Before contacting our Customer Support department:
 Make sure the latest BIOS, driver and HighPoint RAID Management software has beein installed
for the host adapter. The latest updates are available from our website.
 Prepare a list of the computer system’s hardware and software (motherboard, CPU,
memory, other PCI-E devices/host adapters, operating system, applications)
Contact Information
HighPoint Headquarters
E-mail address: [e-mail]
Phone: [phone]
9:00AM-5:00PM, Pacific Standard Time