Warranty

Head-Direct Refund / Replacement Warranty Form
Name:
Email:
Order Date:
Product:
Amount:
Billing Price:
Telephone:
Address:
Country:
Reason For Warranty:
Thank you for contacting us.
In your package, please include:
1. Product without accessories/box
2. Copy of your receipt
3. Note that you need a replacement, also include your name, phone number, email address, address
the replacement should be sent to and the issue of the product.
4. Please write the RA# outside the box or in your note if you have contacted our customer service
representative.
If it's out of our one year warranty, please contact our customer service at 201-443-4626 or
email customerservice@head.direct.com for repair cost and make the payment to our paypal
account head.direct.1@gmail.com and include the payment confirmation in the package.
Please email our customer service your tracking information after you shipped it. we will arrange the
replacement after we received your package.