User's Manual
Table Of Contents
- DTC4500 User Guide
- Section 1: Specifications
- Section 2: Setup and Installation Procedures
- Section 3: Print Driver Installation
- Section 4: Printer Preferences Tab Functions
- |contextid=30 Using the Card tab
- Using the Toolbox Options
- |contextid=150 Using the Configuration Tab
- |contextid=151 Selecting the Calibrate Laminator tab
- Using the Event Monitoring Group Box
- |contextid=152 Selecting the Calibrate Ribbon tab
- |contextid=154 Selecting the Clean Printer tab
- |contextid=155 Selecting the Advanced Settings tab
- |contextid=40Using the Device Options tab
- |contextid=50Using the Image Color tab
- |contextid=51Using the Image Calibrate tab
- |contextid=70Using the Magnetic Encoding Tab
- |contextid=80Using the Lamination tab
- |contextid=90 Using the Overlay / Print Area tab
- |contextid=100Using the K Panel Resin tab
- |contextid=120Using the Printer Info tab
- Section 5: Selecting the Fluorescent Panel Ribbon Type
- Section 6: System Overview- Troubleshooting
- Section 7: Troubleshooting
- Section 8: Cleaning
- Section 9: Firmware Upgrades
- Section 10: HID Global Technical Support
- Appendix A
© 2010 HID Global Corporation All rights reserved
Troubleshooting with the Error Message Table
Error Message Cause Solution
# 2
Head Move Error
# 3
Headlift Error
|contextid=201
This is a problem with the
Printhead Lift.
Reset the Printer and try again.
• If this problem persists, call for
technical assistance.
# 8
Head Sensor Error
|contextid=200
The Printhead
Temperature Sensor is not
functioning or is not
connected properly.
OR
The Printhead is not
cooling properly.
Reset the Printer and try again.
• If the problem persists, call for
technical assistance.
# 9
Reboot Required
Unspecified system error
detected by the Printer
Firmware.
Reset the Printer and try again.
• If this problem persists, call for
technical assistance.
# 25
Ribbon not Installed
|contextid=232
A Ribbon is not installed in
the Printer.
Install a Ribbon and retry.
DTC4500 Card Printer/Encoder User Guide
82