User's Manual

Table Of Contents
© 2010 HID Global Corporation All rights reserved
Troubleshooting with the Error Message Table
Error Message Cause Solution
# 136
Secure Guard Print
Disabled
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Printing is disabled by
SecureGuard until a
password is received.
Reset the Printer and retry.
If the problem persists, call for
technical assistance.
# 139
Please Remove
Ribbon
Ribbon needs to be
removed.
Reset the Printer and retry.
If problem persists, call for
technical assistance.
# 144
EEPROM Corrupt
EEPROM Read
Error
EEPROM restored with
factory default values.
If changes were made in the
Advanced Setting Tab in the
Printer Driver, click the Default
button to reset these numbers.
Reset the Printer and try again. If
this problem persists, call for
technical assistance.
# 170
Ribbon Calibration
failed
Ribbon calibration failed.
Check for material blocking sensor
and try again.
DTC4500 Card Printer/Encoder User Guide
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