User's Manual

© 2010 HID Global Corporation All rights reserved
Troubleshooting with the Error Message Table
Error Message Cause Solution
# 91
Ribbon Out
|contextid=233
The Print Ribbon has run
out.
• Install a new Ribbon.
• Press the Pause button to
continue or the ON/OFF button to
cancel.
# 93
Wrong Ribbon
|contextid=231
The Print Ribbon installed
in the Printer does not
match the Ribbon type
selected in the Printer
Driver.
• Change either the installed Print
Ribbon or the Ribbon type
selected in the Printer Driver.
• Press the Pause button to
continue or the ON/OFF button to
cancel .
# 97
Ribbon Search
Error
|contextid=239
The Ribbon is not able to
find the next panel
correctly.
Check for jams/breaks.
Recalibrate the Ribbon Sensor.
• If broken, repair by taping the
Ribbon back on to the take- up
core.
• Replace the Ribbon.
• Press the Pause button to
continue or the ON/OFF button to
cancel.
DTC4500 Card Printer/Encoder User Guide
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