User's Manual
Table Of Contents
- DTC4500 User Guide
- Section 1: Specifications
- Section 2: Setup and Installation Procedures
- Section 3: Print Driver Installation
- Section 4: Printer Preferences Tab Functions
- |contextid=30 Using the Card tab
- Using the Toolbox Options
- |contextid=150 Using the Configuration Tab
- |contextid=151 Selecting the Calibrate Laminator tab
- Using the Event Monitoring Group Box
- |contextid=152 Selecting the Calibrate Ribbon tab
- |contextid=154 Selecting the Clean Printer tab
- |contextid=155 Selecting the Advanced Settings tab
- |contextid=40Using the Device Options tab
- |contextid=50Using the Image Color tab
- |contextid=51Using the Image Calibrate tab
- |contextid=70Using the Magnetic Encoding Tab
- |contextid=80Using the Lamination tab
- |contextid=90 Using the Overlay / Print Area tab
- |contextid=100Using the K Panel Resin tab
- |contextid=120Using the Printer Info tab
- Section 5: Selecting the Fluorescent Panel Ribbon Type
- Section 6: System Overview- Troubleshooting
- Section 7: Troubleshooting
- Section 8: Cleaning
- Section 9: Firmware Upgrades
- Section 10: HID Global Technical Support
- Appendix A
© 2010 HID Global Corporation All rights reserved
Section 10: HID Global Technical Support
The purpose of this section to provide you with an efficient, step-by-step procedure to be used when
contacting HID GLOBAL Technical Support as needed for this Card Printer.
Step Procedure
1 Contact the HIDGlobal Technical Support Group by phone at (866)607-7339
Ext #6
or by fax at (952) 946-8492 for additional technical assistance.
OR
Contact HID Technical Support via the Web: www.hidglobal.com
2 Position a phone near the Printer and Computer so the technician can help to
troubleshoot the Printer(s).
3 Please have a self-test and a sample card ready when calling HID Technical
Support.
DTC4500 Card Printer/Encoder User Guide
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