User's Guide

7 Troubleshooting (section incomplete)
7.1 Nozzles Out
If the system is left idle for a period of time, it may be the case that nozzles will go out, particularly
for the white ink. If nozzles are missing in a print, these steps can be used to recover the nozzles.
1. Run a print head deep clean on the heads that show missing nozzles. The printer includes 2
white channels, 2 black channels, and 2 clear channels, but the touchscreen application has
not been updated to indicate this. To deep clean the white channels, choose the “Y/M”
option. To deep clean the black channels, choose the “V/F” option. To deep clean the clear
channels, choose the “C/K” option (if clear ink is installed).
2. Print a nozzle check.
If nozzles are still missing, repeat steps 1 and 2.
If nozzles are missing, and a 2046 error occurs, it is likely that a corresponding cartridge is out of
ink. Check to see if the cartridge seems empty by pulling it out and shaking it, and if it is empty,
replace with a new full cartridge (remember to shake it if it is a white cartridge).