User's Guide

6.3 Cleaning the Cardpath
The rollers that transport the card through the printer can become dirty over time. This can cause
smudges to appear on the printed cards. Cleaning the rollers involves running a specialized cleaning card
through the printer. HID has two options of cleaning cards: an adhesive card and an alcohol card. Use
these steps to clean the cardpath rollers.
1. On the display, select the option “Clean Printer Using Sticky Card” or “Clean Printer Using
Alcohol Card” depending on which type of cleaning card you have.
2. Following the on-screen instructions, remove the input hopper from the input module.
3. Place the cleaning card just at the entrance to the feed rollers as shown below.