User's Guide
6 Maintenance (section incomplete)
6.1 Ionizer Cleaning
The HID ELEMENT printer uses an ionizer to reduce accumulation of ink on printhead surfaces though
static control. This ionizer is mounted on the side of the printhead carriage.
6.2 Cleaning the Print Carriage
Over time, wet ink may accumulate on the bottom of the print carriage and cannot be cleaned by the
wiper. When this happens, you may notice drops of ink appearing on the card in undesired locations as
the ink drips onto the card during printing. Use these steps to manually clean any ink off the bottom of the
print carriage.
1. With the system in an idle state, execute the “Move printhead for manual maintenance” routine
through the display interface.
2. Once the move has completed, open the cover. The print carriage should be located between the
maintenance station and the cardpath as shown in the image below.










