User's Manual

5.3. RF Communication Failure
If there is a communication error between the Hand-Held
Terminal and the seal, the following message appears on
the screen:
If this occurs, try the following:
If all attempts at remedying the fault(s) have failed, call an
authorized service center.
Decrease the distance between DataTerminal and seal
Change the angle between the DataTerminal and the
seal (the optimum angle is when the DataTerminal is
below and parallel to the seal)
5.4. Seal Failure
When the seal has reached its maximum LIFE COUNTER,
the following message will appear on the screen:
The seal must be replaced.
Replace the batteries in the DataTerminal
Try and communicate with another seal
error #2001
rf communication error
press ok to continue.
Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology
72
Troubleshooting
5
the seal reached its
events limit
replace seal
press ok to continue