R6 Instruction Handbook

HI-FLAME WARRANTY
Your new Hi-Flame stove has been CE EN13240
tested in Europe to ensure that it meets UK
and Irish constructional performance, emissions
and safety standards. It has also been tested
and meets the 2022 EU Ecodesign regulations.
Hi-Flame offers the original retail purchaser a
1 Year Warranty with a further limited 4 Year
Extended Warranty (total 5 Years) subject to
terms and conditions. To see these and to
ensure that your stove benefits from the
Hi-Flame Warranty you must register it within
one week of receiving it at www.hi-flame.
co.uk/pages/warranty-registration or
www.hi-flame.ie/pages/warranty-
registration
In the unlikely event that you need to make
a claim under the Hi-Flame Warranty it must
always be reported in the first instance to the
dealer you purchased the stove from. The
claim will only be entertained by Hi-Flame
or their distributors if your stove has been
registered on the Hi-Flame website and you
follow the claim procedure above. You must
also have complied with all of the Terms and
Conditions outlined on our website. Your
attention is particularly drawn to the
requirement that your stove is installed
by a competent installer (preferably Hetas
Registered) and that the installation applies
to the current Building Regulations. Your
statutory rights are unaffected.
IMPORTANT: PLEASE NOTE
It is not the responsibility of Hi-Flame
or their distributors to ensure that the
appliance is installed and operating
correctly at the time of the installation.
This is strictly the responsibility of the
stove owner and any complaints regarding
the performance of the installation should
be addressed to the stove dealer or the
stove installer.
39
STANDING DOWN
At some point in the year you will not need
to use your stove and taking care to clean it
thoroughly then will save you much time
and effort later. This is also a good time to
have your chimney swept to prevent any soot
deposits falling into the stove and potentially
blocking the flueway.
• Remove the baffle plate and clean any
deposits in the flueway above it (see page
32). Inspect the vermiculite panel for signs of
wear and replace if necessary. Remember to
protect the hearth and any soft furnishings
and floor coverings from soot and debris
during the cleaning process.
• Empty the fire bed of ash and thoroughly
clean out the firechamber. Inspect all of the
vermiculite panels including those in the
firebed. Replace any that have become very
thin or have crumbled to reveal the stove’s
metal bodywork. See page 33.
• Inspect the door rope seal. Replace if it no
longer provides an air-tight fit. See page 34.
• Inspect the stove glass and thoroughly clean
it using the appropriate stove glass cleaner
being sure to remove any baked-on residue.
• Inspect the log retaining bars. If these are
bent or warped it could be an indication of
over-firing or the use of inappropriate fuels.
Order genuine replacement components from
your authorised Hi-Flame dealer or from
www.hi-flame.co.uk or www.hi-flame.ie.
THE MOST IMPORTANT PART...
Ensuring there is some free movement of
air through your stove and flue system will
help prevent the build-up of condensation
which could eventually damage the stove’s
components. Therefore, always leave the
air control fully open, only closing down to
50% if a nuisance draught is being caused.