R6 Instruction Handbook

2 The stove or flue pipe glow red
with excessive heat
This situation could potentially cause a house
fire and / or damage the stove.
What you need to do
The air control should be immediately closed
(slide left) to let the fire die down to an
acceptable level and to reduce the heat output
which will in turn eliminate the glow from
the over-heated components. Over-firing is
dangerous and could permanently damage or
warp your stove and its components as well as
invalidate your Hi-Flame Warranty.
Check the stove and the flue system for any
signs of permanent damage before you re-use
the stove.
Likely causes and how to avoid them
Over heating (aka over-firing) your stove
components is simply caused by over-filling
the firebox with fuel so that your stove
operates at a much higher output than it was
ever designed for. See page 7 for information
about the correct fuel load. The excessive heat
in the flue system caused by over-firing could
also increase the chances of a chimney fire
(see Chimney Fires above).
Alternatively, it may be that the stove door has
been left open after refuelling so that there
has been an over-supply of combustion air
and the fuel has been burning out of control.
This stove is not designed to be operated with
the stove door open except as directed when
lighting the fire and refuelling (pages 21 to 25).
3 Smoke and fumes escaping into
the living space
Assuming your stove has properly installed
(flue height is critical) and operated your stove
should not normally emit fumes or smoke
into the room. When first using the stove it is
normal to experience paint fumes or see light
smoke rising from some of the stove’s painted
surfaces, but these should eventually pass as
the paint cures after four or five firings.
Occasional minor smoke escape may also
occur during lighting and refuelling depending
on particular weather conditions. When a
stove has not been used for some time fumes
may also occur due to any condensation
build-up within the chimney drying off.
What you need to do
Persistent smoke or fumes could be dangerous
and in this situation you should take immediate
avoiding action by evacuating the building.
See page 2 for more information. Open doors
and windows to ventilate the room and let
the fire go out to allow the stove to cool.
Never pour water onto the fire as this could
damage the components.
Most importantly, never re-light the stove until
the problem has been identified and solved. If
the issue cannot be resolved by following the
advice below then, in the first instance, seek
the expert advice of either your approved
chimney sweep, approved stove installer or
authorised Hi-Flame dealer.
Likely causes and how to prevent them
There are a number of factors, either alone or
combined, which could cause such problems:
Check for blocked flueway or flue
When safe to do so, examine the flueway
above and between the baffle plates for
potential blockages as well inside the flue
pipe and chimney system via the appropriate
inspection hatches. Clear away any soot.
Excessive deposits could also indicate that the
chimney or flue itself needs a full sweep (see
page 32). Such soot deposits may have been
caused by slumber or low burning for long
periods without the required periods of
burning on full power which will usually
prevent this happening.
Never burn unseasoned or wet wood
This is one of the worst things that you can
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