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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty or condition, express or implied, in fact or in law. HP shall not be liable for
technical or editorial errors or omissions contained herein.
HP Technology Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of
purchase.
5981-6650EEE, Rev. 6, March 2012
• Product obsolescence.
• Any equipment relocated outside the country of purchase and not covered by a Travel + Accidental Damage
Protection HP Care Pack.
• Damaged or defective LCD screens when the failure is caused by abuse or is otherwise excluded herein.
• Intentional damage which results in cracked or damaged computer display screen or damaged monitor.
• Damage due to police action, undeclared or declared war, nuclear incident, or terrorism.
• Alteration or modication of the covered product in any way.
• Unexplained or mysterious disappearance and any willful act to cause damage to the covered product.
• Reckless, negligent, or abusive conduct while handling or using the product. If protective items such as covers,
carrying cases or pouches, etc., were provided or made available for use with the covered product, Customer
must continually use these product accessories to be eligible for protection under this accidental damage
coverage service. Reckless, negligent, or abusive conduct includes, but is not limited to, the treatment and
use of the covered product(s) in a harmful, injurious, or oensive manner that may result in its damage, and
any willful or intentional damage to the product. Any damage resulting from such acts are NOT covered by this
Accidental Damage Protection service feature. For HP commercial and consumer products, accidental damage
from handling is limited to one incident per product per 12-month period commencing from the HP Care Pack
start date. Once the specied limit is reached, the cost of repair for any additional claims will be charged on
a time-and-materials basis, but all other aspects of the HP Care Pack service purchased will remain in eect
unless specically documented otherwise in the country of purchase. For those Customers with a history of
signicantly high claims, HP also reserves the right to deny acceptance of requests to purchase the accidental
damage from handling service feature.
Service eligibility
Travel coverage, as specied in Table 1, in countries/geographic locations other than the original country of
purchase is restricted to travel periods and is not valid for permanent deployment in another region.
For more information
For more information on HP Services, contact any of our worldwide sales oices or resellers, or visit one of the
following websites:
www.hp.com/services/alwayson
www.hp.com/services/travel
Additional information URL
To contact the HP Global Solution Centers for technical support, please visit
http://welcome.hp.com/country/us/en/wwcontact_us.html.
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