HP Tablet 7 Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 2 3 Illustrated parts catalog .................................................................................................... 3 Locating the serial number, product number, and model number .............................................
5 Backing up and recovering your data ............................................................................. 27 Updating apps, widgets, and the operating system .................................................................... 27 Back up and reset .................................................................................................................. 27 Factory data reset ..................................................................................................................
1 Product description Category Description Product Name HP Tablet 7 Processor RK3066A dual core A9 1.60-GHz processor Panel 7.0-in (1024×600), liquid crystal display (LCD) + 5-point multiTouchScreen + cover lens module, 16:9 aspect ratio, typical brightness: 400 nits Memory Support for both 1.0- and 2.
2 2 External component identification Item Component Item Component (1) Headphone jack (6) Front camera (2) Internal microphone (7) Rear camera (3) Micro SD Card reader (8) Speaker and headphone volume (4) Power button (9) Speakers (2) (5) WLAN antenna (10) Micro USB port (for charging or connecting to tablet) Chapter 2 External component identification
3 Illustrated parts catalog 3
Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the left edge of the tablet. The model number of your tablet is located on the back of your tablet. You may need the information when you travel internationally or when you contact support.
Tablet major components Item Component Spare part number (1) I/O bezel 731532-001 (2) Rear cover: In red finish for use only on tablet models equipped with 16-GB of system memory 730355-001 In silver finish for use only on tablet models equipped with 16-GB of system memory 730354-001 In red finish for use only on tablet models equipped with 8-GB of system memory 727909-001 In silver finish for use only on tablet models equipped with 8-GB of system memory 727659-001 Tablet major components 5
6 Item Component Spare part number (3) 3.70-V, 3850-mAh, Li-ion battery (includes cable) 724536-001 (4) USB connector (includes cable) 729741-001 (5) Speakers (include left and right speakers and cables) 727665-001 (6) System board (includes battery shielding tape): Equipped with an RK3066A dual core A9 1.60-GHz processor and 16-GB of system memory 729093-001 Equipped with an RK3066A dual core A9 1.
Trim Kit contents Item Component Spare part number Trim Kit, includes: 727661-001 (1) System board bracket (2) Volume control button actuator (3) Side trim Miscellaneous parts Component Spare part number 10-W USB power adapter: For use in Asia Pacific countries and regions and Japan 728938-001 For use in Europe, the Middle East, and Africa 728937-001 For use in Latin America 727660-001 For use in North America 727658-001 HP Tablet 7 tablet with TFT, LCD TouchScreen: Equipped with 16-GB
Sequential part number listing 8 Spare part number Description 724536-001 3.70-V, 3850-mAh, Li-ion battery (includes cable) 727658-001 10-W USB power adapter for use in North America 727659-001 Rear cover in silver finish for use only on tablet models equipped with 8-GB of system memory 727660-001 10-W USB power adapter for use in Latin America 727661-001 Trim Kit (includes system board bracket, side trim, and volume control button actuator) 727662-001 Antenna board 727663-001 7.
4 Removal and replacement procedures preliminary requirements CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty.
Cables and connectors CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the tablet. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as 16 screws that must be removed, replaced, and/or loosened when servicing the tablet. Make special note of each screw size and location during removal and replacement.
3. Remove the I/O bezel (2). The I/O bezel is available using spare part number 731532-001. 4. Separate the top edge (1) of the rear cover from the display assembly. 5. Remove the rear cover (2). Reverse this procedure to install the keyboard.
Battery Description Spare part number 3.70-V, 3850-mAh, Li-ion battery (includes cable) 724536-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the rear cover (see Rear cover on page 14).
4. Remove the battery (5). Reverse this procedure to install the battery.
System board NOTE: The system board spare part kit includes battery shielding tape. Description Spare part number Equipped with an RK3066A dual core A9 1.60-GHz processor and 16-GB of system memory 729093-001 Equipped with an RK3066A dual core A9 1.60-GHz processor and 8-GB of system memory 727666-001 Before removing the system board, follow these steps: 1. Turn off the tablet.
Remove the system board: 1. Disconnect the following cables from the system board: (1) Speaker cable (2) USB cable (3) X-axis control cable (4) Y-axis control cable 2. Remove the six Phillips PM1.75×4.0 screws that secure the system board to the display assembly. 3. Lift the right side (1) of the system board until it rests at an angle.
4. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board.
Webcam Description Spare part number Front-facing webcam 727667-001 Rear-facing webcam (includes cable) 731533-001 Before removing the webcams, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
2. Disconnect the front-facing webcam from the system board. 3. Remove the front-facing webcam. Reverse this procedure to install the webcams. NOTE: When installing the front-facing webcam, note that the connector is keyed and connects to the system board only one way.
USB connector Description Spare part number USB connector (includes cable) 729741-001 Before removing the USB connector, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the rear cover (see Rear cover on page 14). 5.
Antenna board Description Spare part number Antenna board 727662-001 Before removing the antenna board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the rear cover (see Rear cover on page 14). 5.
Speakers Description Spare part number Speakers (include left and right speakers and cables) 727665-001 Before removing the speakers, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Side trim NOTE: The side trim is included in the Trim Kit, spare part number 727661-001. The Trim Kit also includes the system board bracket and the volume control button actuator. Before removing the side trim, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
5 Backing up and recovering your data Updating apps, widgets, and the operating system HP recommends that you update your apps, widgets, and the operating system on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your tablet. Technology is always changing, and updating apps, widgets, and the operating system allows your tablet to run the latest technology available.
Factory data reset To reset all settings and delete all data on the device: 1. To access Settings, touch the All apps icon, and then touch Settings. 2. Under PERSONAL, touch Back up & reset. 3. Under PERSONAL DATA, select Factory data reset, and then follow the on-screen instructions. Android system recovery mode 28 1. Press the power button, and then touch Power off. 2. Press the power button and the volume up button at the same time. 3.
6 Tablet specifications Metric U.S. Width 19.7 cm 7.8 in Depth 1.1 cm 0.4 in Height 12.0 cm 4.7 in Weight 0.4 kg 0.
7 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
8 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A antenna board removal 24 spare part number 6, 8, 24 audio, product description 1 B battery removal 16 spare part number 6, 8, 16 C cables, service considerations 10 connectors, service considerations 10 D display assembly, spare part number 6, 8 display panel, product description 1 drives, preventing damage 10 E electrostatic discharge 11 equipment guidelines 13 F front-facing webcam removal 21 spare part number 6, 8, 21 G grounding guidelines guidelines equipment 13 grounding 11 packaging 12 11
removal 26 spare part number 26 speakers removal 25 spare part number 6, 8, 25 system board removal 18 spare part numbers 6, 8, 18 system board bracket, illustrated 7 T tablet, major components 5 tablet, spare part numbers 7, 8 tools required 9 transporting guidelines 12 Trim Kit contents 7 spare part number 6, 7, 8 U USB cable extension, spare part number 7, 8 USB connector removal 23 spare part number 6, 8, 23 V video, product description 1 volume control button actuator illustrated 7 location 26 W webcam
