HP Slate 7 VoiceTab Ultra Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 3 3 Illustrated parts catalog .................................................................................................... 5 Locating the tablet part number, serial number, and IMEI number ..........................................
Rear-facing webcam ............................................................................................................... 25 Speaker ................................................................................................................................ 26 System board ........................................................................................................................ 27 6 Backing up and recovering data ....................................................................
1 Product description Category Description Product Name HP Slate 7 VoiceTab Ultra Tablet Chipset/processor Balong® V9R1 Cortex-A9 quad core 1.60-GHz processor Graphics Integrated with soldered-on-circuit (SoC) Panel 7.
Category Description Ports ● Micro USB type B with MHL and OTG support ● Micro SD slot ● Micro SIM slot ● Audio jack: 3.5-mm with microphone and URAT support Power requirements Supports a 1-cell, 5000-mAh lithium-polymer, USB-charging battery Supports a 5V-2A, 10-W USB cable AC adapter 2 Operating system Preinstalled: Android 4.
2 External component identification Item Component Item Component (1) Audio-out (headphone)/Audio-in (microphone) jack (5) Power button (2) Front-facing webcam (6) Micro SIM slot 3
4 Item Component Item Component (3) Micro SD Card Reader slot (7) Micro USB 2.
3 Illustrated parts catalog Locating the tablet part number, serial number, and IMEI number The tablet part number (1), serial number (2), and IMEI number (3) are located on the back cover. This information is needed when travelling internationally or contacting customer support.
Tablet major components 6 Item Component Spare part number (1) Display panel assembly (7.0-in, FHD, LED, TouchScreen, includes front cover) 767957-001 (2) Receiver (includes double-sided adhesive) 767964-001 (3) Power/volume button actuator: Included in the back cover spare part kit, spare part number 767953-001.
Item Component Spare part number (8) RF cable 776002-001 (9) I/O board (includes audio jack and cable) 767956-001 (10) System board equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz processor, 2.
Component Spare part number USB extension cable 767952-001 USB dongle 780960-001 Sequential part number listing 8 Spare part number Description 767952-001 USB extension cable 767953-001 Back cover with battery (1-cell, 5000-mAh, Li-ion, USB-charging, includes cable and power/volume board actuator) 767954-001 Battery, 1-cell, 5000-mAh, Li-ion, USB-charging (includes cable) 767955-001 HP Slate 7 VoiceTab Ultra Tablet for use in all countries and regions except Europe, the Middle East, and Afr
Spare part number Description 775999-001 Webcam cable bracket 776000-001 Battery cable bracket 776001-001 Cable key 776002-001 RF cable 777776-001 Earphone 778241-001 Screw Kit 778550-001 Cover Hardware Kit 780960-001 USB dongle Sequential part number listing 9
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver ● Phillips P00 screw driver Service considerations The following sections include some of the considerations that must be kept in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the tablet, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a drive, shut down the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
CAUTION: To prevent damage to the tablet when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these components can damage the tablet or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the tablet/keyboard, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions.
3. Remove the top and bottom covers (2). Reverse this procedure to install the top and bottom covers. Back cover Description Spare part number Back cover with battery (1-cell, 5000-mAh, Li-ion, USB-charging, includes cable and power/ volume board actuator) 767953-001 Display panel assembly (7.0-in, FHD, LED, TouchScreen, includes front cover) 767957-001 Before removing the back cover, follow these steps: 1. Turn off the tablet.
CAUTION: Before positioning the tablet with display panel facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel. 1. Remove the six Phillips PM1.4×3.0 screws (1) that secure the back cover to the display panel assembly. NOTE: The following screw should have a warranty tag (2) on it. This tag should not have any signs of tampering on it.
6. Disconnect the display panel cable (4) from the system board. 7. Remove the back cover. NOTE: If the power/volume board actuator should become displaced during the removal of the back cover, install it into the openings in the back cover as indicated in the following illustration. The power/ volume board actuator is included in the back cover spare part kit. Reverse this procedure to install the back cover.
Receiver Description Spare part number Receiver (includes double-sided adhesive) 767964-001 Before removing the receiver, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Battery Description Spare part number 1-cell, 5000-mAh, Li-ion, USB-charging battery (includes cable) 767954-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
RF cable Description Spare part number RF cable 776002-001 Before removing the RF cable, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the top and bottom covers (see Top and bottom covers on page 15). 5.
Webcam cable bracket Description Spare part number Webcam cable bracket 775999-001 Before removing the webcam cable bracket, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
I/O board Description Spare part number I/O board (includes audio jack and cable) 767956-001 Before removing the I/O board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Front-facing webcam Description Spare part number 5.0-MP front-facing webcam (includes cable and double-sided adhesive) 767960-001 Before removing the front-facing webcam, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Rear-facing webcam Description Spare part number 13.0-MP rear-facing webcam (includes cable) 767961-001 Before removing the rear-facing webcam, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Speaker Description Spare part number Speaker 767958-001 Before removing the speaker, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the top and bottom covers (see Top and bottom covers on page 15). 5.
System board Description Spare part number System board equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz processor, 2.0-GB of system memory, 16-GB eMMC system storage, and a graphics subsystem with UMA memory 767959-001 Before removing the system board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
6. Disconnect the rear-facing webcam cable (3) from the system board. 7. Detach the two sections of grounding tape (1) that secure the system board to the back cover. 8. Remove the system board (2). Reverse this procedure to install the system board.
6 Backing up and recovering data Updating apps, widgets, and the operating system HP recommends that all apps, widgets, and the operating system be updated on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to the tablet. Technology is always changing, and updating apps, widgets, and the operating system allows the tablet to run the latest technology available.
Factory data reset CAUTION: If this option is selected, all settings are reset to factory values, and all personal data on the device is deleted. To reset all settings and delete all data on the device: 30 1. Touch 2. Under PRIVACY & SECURITY, touch Back up & reset. 3. Under PERSONAL DATA, select Factory data reset, and then follow the on-screen instructions. .
7 Specifications Metric U.S. Height 18.35 cm 7.22 in Width 10.39 cm 4.09 in Depth 0.72 cm 0.28 in Weight 250.0 g 0.55 lb Dimensions (Portrait orientation) The voice tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50/60 Hz, 0.3-1.0 A. NOTE: The voice tablet can operate on DC power using an industry-standard micro-B USB cable.
8 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
Country/region Accredited agency Applicable note number Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size.
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter, spare part numbers 8 audio, product description 1 audio-in jack 3 audio-out jack 3 B back cover removal 16 spare part number battery removal 20 spare part number battery cable bracket removal 17 spare part number bottom cover removal 15 spare part number buttons power 3 volume control 4 7, 8, 16 7, 8, 20 6, 9, 17 7, 8, 15 C cable key, spare part number 7, 9 cables, service considerations 10 chipset, product description 1 connectors, service considerations 10 Cover Hardware Kit, spa
U USB dongle, spare part number 8, 9 USB extension cable, spare part number 8 USB port 4 product name 1 sensors 1 serviceability 2 storage 1 video 1 wireless 1 product name 1 R rear-facing webcam removal 25 spare part number 6, 8, 25 receiver removal 19 spare part number 6, 8, 19 RF cable removal 21 spare part number 7, 9, 21 S Screw Kit, spare part number 7, 9 SD Card holder, spare part number 7, 8 SD Card Reader slot 4 sensors, product description 1 service considerations cables 10 connectors 10 plastic
