LaserJet Enterprise M607, M608, M609 User Guide M607n M607dn M608n M608dn M609dn www.hp.com/support/ljM607 www.hp.com/support/ljM608 www.hp.
HP LaserJet Enterprise M607, M608, M609 User Guide
Copyright and License Trademark Credits © Copyright 2017 HP Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Printer overview ........................................................................................................................................................................................ 1 Printer views .............................................................................................................................................................................. 2 Printer front view .............................................................................
Envelope orientation ......................................................................................................................................... 36 Load and print labels ............................................................................................................................................................. 37 Introduction ........................................................................................................................................................
Automatically print on both sides (OS X) ....................................................................................................... 63 Manually print on both sides (OS X) ................................................................................................................ 63 Print multiple pages per sheet (OS X) ............................................................................................................ 64 Select the paper type (OS X) .................................
Manually configure IPv4 TCP/IP parameters from the control panel ........................................................ 88 Manually configure IPv6 TCP/IP parameters from the control panel ........................................................ 88 Link speed and duplex settings ...................................................................................................................... 88 Printer security features ...................................................................................
Clear paper jams in the output bin ............................................................................................................... 123 Clear paper jams in the duplexer .................................................................................................................. 123 Clear paper jams in the envelope feeder .................................................................................................... 124 Clear paper jams in the HP Stapling Mailbox accessory ..........
Reduce interference on a wireless network ............................................................................................... 147 Index ...........................................................................................................................................................................................................
1 Printer overview ● Printer views ● Printer specifications ● Printer hardware setup and software installation For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.
Printer views ● Printer front view ● Printer back view ● Interface ports ● Control-panel view (keypad control panel, M607n, M607dn, M608n, M608dn, M609dn models) ● Control-panel view (touchscreen control panel, M608x, M609x models) Printer front view 1 2 3 8 4 5 7 1 6 9 M607n, M607dn, M608n, M608dn, M609dn: Keypad control panel M608x, M609x: Color touchscreen display control panel (tilts up for easier viewing) 2 2 Output bin 3 Latch to release the cartridge door (access to the toner ca
Printer back view NOTE: The printer is shown without a finishing accessory attached.
Interface ports 1 2 3 1 Host USB port for connecting external USB devices (this port might be covered) 2 Local area network (LAN) Ethernet (RJ-45) network port 3 Hi-Speed USB 2.0 printing port NOTE: 4 For easy-access USB printing, use the USB port near the control panel.
Control-panel view (keypad control panel, M607n, M607dn, M608n, M608dn, M609dn models) Use the control panel to obtain printer and job status information and to configure the printer. 2 1 3 4 19 5 6 7 8 18 10 9 11 17 16 15 12 14 13 1 Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count field, display hidden errors, and restore the default settings (including the language and keyboard layout).
5 Information button Select the information button to access several types of printer information. Select the items on the screen for the following information: ● Display Language: Change the language setting for the current user session. ● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or other device.
Control-panel view (touchscreen control panel, M608x, M609x models) The Home screen provides access to the printer features and indicates the current status of the printer. Return to the Home screen at any time by touching the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens. NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
8 7 Home-screen page indicator Indicates the number of pages on the Home Screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages. 8 Home Touch the Home button to return to the Home screen.
How to use the touchscreen control panel Use the following actions to use the printer touchscreen control panel. ENWW Action Description Example Touch Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling. Touch the Settings icon to open the Settings app. Swipe Touch the screen and then move your finger horizontally to scroll the screen sideways. Swipe until the Settings app displays.
Printer specifications IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/ support/ljM609.
M607dn, M608dn, M609dn Model name M607n, M608n M608x.
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for this printer: www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer. 1. Go to 123.hp.com/LaserJet. 2.
Table 1-1 Supported operating systems and print drivers (continued) Operating system Print driver (for Windows, or the installer on the web for OS X) Notes Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specific print driver is available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it. Microsoft retired mainstream support for Windows Server 2008 in January 2015.
NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.
Table 1-6 Dimensions for the printer with a 1x550-sheet paper feeder Printer fully closed Printer fully opened Height 505 mm (19.9 in) 581 mm (22.9 in) Depth 466 mm (18.3 in) 1,100 mm (43.3 in) Width 431 mm (17 in) 431 mm (17 in) Weight (with toner cartridge) 26.3 kg (58 lb) Table 1-7 Dimensions for the 2,100-sheet HCI with stand Accessory fully closed Accessory fully opened Height 341 mm (13.4 in) 341 mm (13.4 in) Depth 466 mm (18.3 in) 864 mm (34 in) Width 426 mm (16.
Table 1-10 Dimensions for the printer with an envelope feeder (continued) Printer fully closed Printer fully opened Width 431 mm (17 in) 431 mm (17 in) Weight (with toner cartridge) 26.4 kg (58.2 lb) Table 1-11 Dimensions for the HP Stapling Mailbox Accessory fully closed Accessory fully opened Height 429 mm (16.9 in) 429 mm (16.9 in) Depth 504 mm (19.8 in) 614 mm (24 in) Width 475 mm (18.7 in) 511 mm (20.1 in) Weight 11.
Printer hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609 for HP's allinclusive help for the printer.
18 Chapter 1 Printer overview ENWW
2 Paper trays ● Introduction ● Load paper to Tray 1 (multipurpose tray) ● Load paper to Tray 2 ● Load the 2,100-sheet high-capacity input tray ● Load and print envelopes ● Load and print labels ● Configure the stapling mailbox accessory For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.
Introduction CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer.
Load paper to Tray 1 (multipurpose tray) The following information describes how to load paper in Tray 1. CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 1. Open Tray 1. 2. Adjust the paper-width guides by squeezing the blue adjustment latch and sliding the guides to the size of the paper being used.
3. Load paper in the tray. For information about how to orient the paper, see Table 2-1 Tray 1 paper orientation on page 22. 4. Adjust the width guides so that they touch the paper stack, but do not bend it. Tray 1 paper orientation Table 2-1 Tray 1 paper orientation Duplex mode Paper size How to load paper Letterhead or preprinted 1-sided printing, no HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.
Table 2-1 Tray 1 paper orientation (continued) Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm Face-down 1-sided printing with HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.
Table 2-1 Tray 1 paper orientation (continued) Paper type Duplex mode Paper size How to load paper Prepunched 1-sided printing, no HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.
Table 2-1 Tray 1 paper orientation (continued) Duplex mode Paper size How to load paper 1-sided printing, with HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use the feature, enable it by using the printer control-panel menus. Enable Alternative Letterhead Mode by using the printer control-panel menus 1.
Load paper to Tray 2 Introduction The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper. NOTE: here. 1. The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown Open the tray. NOTE: Do not open this tray while it is in use. 2.
3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. For information about how to orient the paper, see Table 2-2 Tray 2 and the 550-sheet trays paper orientation on page 29. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 4. Close the tray. 5.
Tray 2 and the 550-sheet trays paper orientation Table 2-2 Tray 2 and the 550-sheet trays paper orientation Paper type Duplex mode Paper size How to load paper Letterhead or preprinted 1-sided printing, no HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued) Paper type Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm Face-up 1-sided printing, no HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued) Paper type Duplex mode Paper size How to load paper 1-sided printing, with HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use the feature, enable it by using the printer control-panel menus. Enable Alternative Letterhead Mode by using the printer control-panel menus 1.
Load the 2,100-sheet high-capacity input tray The following information describes how to load paper in the high-capacity input tray, which is available as an accessory for all models. The tray holds up to 2,100 sheets of 75 g/m2 (20 lb) paper. 1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Adjust the paper-width guide to the correct position for the paper.
3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 34 4. Close the tray. 5. The tray configuration message displays on the printer control panel. 6.
Load and print envelopes Introduction The following information describes how to print and load envelopes. Use Tray 1 or the envelope feeder accessory to print on envelopes. Tray 1 holds up to 10 envelopes; the envelope feeder accessory holds up to 75 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.
● In the Paper size drop-down list, select the correct size for the envelopes. ● In the Paper type drop-down list, select Envelope. ● In the Paper source drop-down list, select Tray 3 or Tray 4—whichever tray corresponds to the envelope feeder. 5. Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job. Envelope orientation NOTE: The printer does not support duplex printing on envelopes.
Load and print labels Introduction The following information describes how to print and load labels. To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays. NOTE: Tray 1 does not support labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer.
Configure the stapling mailbox accessory The following information describes how to load staples and configure the options for the stapling mailbox accessory. The stapling mailbox accessory can staple documents in the upper left or upper right corners, and it can stack up to 1,000 sheets of paper in the three output bins. The output bins have three mode-configuration options: stacker mode, mailbox mode, or function separator mode.
Configure the operation mode Use this procedure to configure how the printer sorts jobs into the output bins. 1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Touch the Settings icon to open the menu. 2. Open the following menus: 3. ● Manage Stapler/Stacker ● Operation Mode Select a mode from the list of options, and then touch the Save button.
40 3. Select the printer, and then select Options & Supplies. Select Driver. 4. Manually configure the Accessory Output Mode.
3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Configure the HP toner-cartridge-protection supply settings ● Replace the toner cartridge ● Replace the staple cartridge For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.
Order supplies, accessories, and parts Ordering Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the printer IP address or host name in the address/URL field.
Maintenance/long-life consumables Maintenance/LLC Kit Part number Estimated life1 HP LaserJet 110v Maintenance Kit L0H24A 225,000 pages HP LaserJet 220v Maintenance Kit L0H25A 225,000 pages 1 HP Maintenance/Long Life Consumables (LLC) life specifications are estimations based on the LLC life test conditions listed below. Actual individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied guarantee or warrantable.
Configure the HP toner-cartridge-protection supply settings ● Introduction ● Enable or disable the Cartridge Policy feature ● Enable or disable the Cartridge Protection feature Introduction Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft. These features are available with HP FutureSmart versions 3 and later.
3. ● Manage Supplies ● Cartridge Policy Select Off. Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature NOTE: The steps vary according to the type of control panel. 2 1 1 Keypad control panel 2 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature NOTE: The steps vary according to the type of control panel. 2 1 1 Keypad control panel 2 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.
Troubleshoot Cartridge Policy control panel error messages Error message Description Recommended action 10.0X.30 Unauthorized Cartridge The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing. Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature NOTE: The steps vary according to the type of control panel. 2 1 1 Keypad control panel 2 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature NOTE: The steps vary according to the type of control panel. 2 1 1 Keypad control panel 2 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name.
Troubleshoot Cartridge Protection control panel error messages Error message Description Recommended action 10.0X.57 Protected Cartridge The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection. Replace the cartridge with a new toner cartridge. The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing.
Replace the toner cartridge This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. The toner cartridge does not need to be replaced at this time. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
NOTE: Information about recycling used toner cartridges is on the toner cartridge box. 52 1. Press the cartridge door release button to open the door. 2. Pull out the cartridge drawer. 3. Grasp the handle or indentation on the used toner cartridge and pull up to remove it.
4. Remove the new toner cartridge from its protective bag. 5. Hold both ends of the toner cartridge and rock it 5-6 times. 6. Remove the shipping cover. 7. Place the toner cartridge in the cartridge drawer.
8. Close the toner cartridge drawer. 9. Close the cartridge door. 10. Pack the used toner cartridge into the box that the new cartridge came in. Adhere the prepaid shipping label to the box, and return the used cartridge to HP for recycling.
Replace the staple cartridge 1. Open the stapler door. 2. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out.
56 3. Insert the new staple cartridge into the stapler and push on the colored handle until it snaps into place. 4. Close the stapler door.
4 Print ● Print tasks (Windows) ● Print tasks (OS X) ● Store print jobs on the printer to print later or print privately ● Mobile printing ● Print from the USB port For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.
Print tasks (Windows) How to print (Windows) The following procedure describes the basic printing process for Windows. 1. From the software program, select the Print option. 2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.
ENWW 3. Clickthe tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/ Quality tab. 4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen. 5. Click the Print button to print the job.
Automatically print on both sides (Windows) Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver.
Print multiple pages per sheet (Windows) 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer. 3. Click the Finishing tab. 4.
Additional print tasks Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.
Print tasks (OS X) How to print (OS X) The following procedure describes the basic printing process for OS X. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings. NOTE: 4. The name of the item varies for different software programs. Click the Print button. Automatically print on both sides (OS X) NOTE: This information applies to printers that include an automatic duplexer.
Print multiple pages per sheet (OS X) 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Layout menu. NOTE: The name of the item varies for different software programs. 4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet. 5. In the Layout Direction area, select the order and placement of the pages on the sheet. 6.
ENWW ● Print the first or last pages of the document on different paper ● Print watermarks on a document Print tasks (OS X) 65
Store print jobs on the printer to print later or print privately Introduction The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately.
3. Click the Job Storage tab. 4. Select a Job Storage Mode option. 5. ● Proof and Hold: Print and proof one copy of a job, and then print more copies. ● Personal Job: The job does not print until you request it at the printer control panel. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, you must provide the required PIN at the control panel.
Create a stored job (OS X) Store jobs on the printer for private or delayed printing. 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Job Storage menu. 4. In the Mode drop-down list, select the type of stored job. 5. ● Proof and Hold: Print and proof one copy of a job, and then print more copies.
Delete a stored job When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and job name. If a job is not already stored under the same user and job name, and the printer needs additional space, the printer might delete other stored jobs starting with the oldest. To change the number of jobs that the printer can store complete the following procedure: 1. From the Home screen on the printer control panel, open the Settings menu. 2.
Mobile printing Introduction HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting. NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wireless Direct Name for easier printer identification for HP Wireless Direct printing. The Wireless network names, e.g., Wireless, WiFi Direct, etc. are available on the Information screen by selecting the Information icon, and then selecting the Network icon or the Wireless icon. Complete the following procedure to change the printer Wireless Direct name: 1.
a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys menu. Press the OK button to open the menu and display the IP address or to select the Ethernet host name. Touchscreen control panels: On the printer control panel, touch the Network icon to display the IP address or host name. b. button, and then select the Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel.
● Mail ● Photos ● Safari ● iBooks ● Select third-party applications To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to www.hp.com/go/LaserJetMobilePrinting. NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier do not support USB connections.
Print from the USB port Introduction This printer features easy-access USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port near the control panel. It supports the following types of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port.
1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name. Touchscreen control panels: On the printer control panel, touch the Network icon to display the IP address or host name. b.
76 Chapter 4 Print ENWW
5 Manage the printer ● Advanced configuration with HP Embedded Web Server (EWS) ● Configure IP network settings ● Printer security features ● Energy-conservation settings ● HP Web Jetadmin ● Software and firmware updates For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609.
Advanced configuration with HP Embedded Web Server (EWS) ● Introduction ● How to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Introduction Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.
1. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to menu. Press the OK button to open the menu and display the IP address or host select the Ethernet name. Touchscreen control panels: On the printer control panel, touch the icon to display the IP address or host name. 2. button, and then select the Network Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel.
● Networking tab ● Other Links list Information tab Table 5-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray. To change the default settings, click the Change Settings link. Job Log Shows a summary of all jobs the printer has processed. Configuration Page Shows the information found on the configuration page.
Table 5-2 HP Embedded Web Server General tab (continued) Menu Description Ordering Information Enter information about ordering replacement toner cartridges. This information displays on the supplies status page. Device Information Name the printer and assign an asset number to it. Enter the name of the primary contact who will receive information about the printer. Language Set the language in which to display the HP Embedded Web Server information.
Table 5-3 HP Embedded Web Server Print tab (continued) Menu Description Print Quality Configure the print quality settings, including the following: ● General print-quality settings ● Default color settings ● Default image registration settings ● Auto sense behavior ● Default paper types ● Default optimization settings Manage Supplies Configure how the printer reacts when supplies reach a Very Low state. Manage Trays Configure settings for paper trays.
Security tab Table 5-5 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer.
Table 5-7 HP Embedded Web Server Networking tab (continued) Menu Description Wireless Direct Configure Wireless Direct settings for printers that include embedded Wireless Direct printing or that have a wireless accessory installed. NOTE: TCP/IP Settings The configuration options available depend on the print server model. Configure TCP/IP settings for IPv4 and IPv6 networks. NOTE: The configuration options available depend on the print server model.
Table 5-7 HP Embedded Web Server Networking tab (continued) Menu Description 802.1X Authentication Configure 802.1X authentication settings on the Jetdirect print server as required for client authentication on the network, and reset the 802.1X authentication settings to factorydefault values. CAUTION: When changing the 802.1X authentication settings; the printer might lose its connection. To reconnect, it might be necessary to reset the print server to a factorydefault state and reinstall the printer.
Configure IP network settings ● Printer sharing disclaimer ● View or change network settings ● Rename the printer on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Click the Networking tab to obtain network information. Change settings as needed.
NOTE: 4. Completing the other fields on this page is optional. Click the Apply button to save the changes. Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default gateway. 1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: ● Networking ● Ethernet ● TCP/IP ● IPV 4 Settings ● Config Method 3.
The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. To make changes, use the printer control panel. NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway, router, or computer).
Printer security features Introduction The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components.
a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys menu. Press the OK button to open the menu and display the IP address or to select the Ethernet host name. Touchscreen control panels: On the printer control panel, touch the Network icon to display the IP address or host name. b. button, and then select the Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel.
Lock the formatter The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it.
Energy-conservation settings Introduction ● Print with EconoMode ● Set the sleep timer and configure the printer to use 1 watt or less of power Print with EconoMode This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge.
3. ● General Settings ● Energy Settings ● Sleep Settings Select Sleep after Inactivity to specify the number of minutes the printer is inactive before it enters sleep mode. Enter the appropriate time period. NOTE: The sleep-mode default time is 0 minutes. Zero (0) indicates that the printer will go to sleep in less than 1 minute. 4. Select Auto Off after sleep to put the printer into a deeper power save mode after a period of sleep. Enter the appropriate time period.
HP Web Jetadmin HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
Software and firmware updates HP regularly updates features that are available in the printer firmware. To take advantage of the most current features, update the printer firmware. Download the most recent firmware update file from the Web: Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. Click Drivers & Software.
6 Solve problems ● Customer support ● Control panel help system ● Restore factory settings ● A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ● Printer does not pick up paper or misfeeds ● Clear paper jams ● Improve print quality ● Image defects table ● Solve wired network problems ● Solve wireless network problems For more information: The following information is correct at the time of publication. For current information, see www.hp.
Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready 98 Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com. Get 24-hour Internet support, and download software utilities and drivers www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609 Order additional HP service or maintenance agreements www.hp.
Control panel help system The printer has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu. Some Help screens include animations that show specific procedures, such as clearing paper jams.
Restore factory settings Introduction Use one of the following methods to restore the printer to the original settings from the factory. NOTE: Restoring factory settings sets most of the printer settings to their factory defaults. However, some settings are not changed, such as language, date, time, and some network configuration settings. Method one: Restore factory settings from the printer control panel 1. From the Home screen on the printer control panel, open the Settings menu. 2.
a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys menu. Press the OK button to open the menu and display the IP address or to select the Ethernet host name. Touchscreen control panels: On the printer control panel, touch the Network icon to display the IP address or host name. b. button, and then select the Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel.
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now. Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary.
Printer does not pick up paper or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams. ● The printer does not pick up paper ● The printer picks up multiple sheets of paper The printer does not pick up paper If the printer does not pick up paper from the tray, try these solutions. ENWW 1.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray. Figure 6-5 Technique for flexing the paper stack 1 2 2.
5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks.
6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer.
2 Output bin 3 Tray 1 4 Trays 2–5 5 2,100-sheet HCI feeder 6 Duplexer and fuser Envelope feeder (not shown) Auto-navigation for clearing paper jams The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure. Experiencing frequent or recurring paper jams? To reduce the number of paper jams, try these solutions.
Clear paper jams in Tray 1 The following information describes how to clear a paper jam in Tray 1. When a jam occurs, the control panel displays the following message and an animation that assists in clearing the jam. ● 13.A1.XX Jam in Tray 1 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. 2. Close Tray 1.
3. Pull Tray 2 out of the printer. 4. Lower the jam plate in the Tray 2 opening. 5. Pull any jammed paper straight out.
6. Raise the jam plate back into position. 7. Install Tray 2 in the printer.
Clear paper jams in Trays 2, 3, 4, or 5 The following information describes how to clear a paper jam in Trays 2, 3, 4, or 5. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam. ● 13.A2.XX Jam in Tray 2 ● 13.A3.XX Jam in Tray 3 ● 13.A4.XX Jam in Tray 4 ● 13.A5.XX Jam in Tray 5 NOTE: The following procedure shows Tray 2. The method to clear jams in Trays 3, 4, and 5 is the same. 1.
3. Reinsert and close the tray. 4. Open the rear door. 5. Remove any jammed paper.
6. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 7. Remove any jammed paper from the fuser opening.
8. Reinstall the fuser. 9. Close the rear door Clear paper jams in the 2,100-sheet high-capacity input tray The following information describes how to clear a paper jam in the 2,100-sheet high-capacity tray. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam. ENWW ● 13.AY.XX Jam in Tray Y, where Y equals the tray number assigned to the HCI ● 13.FF.
1. Open the 2,100-sheet high-capacity input tray. 2. Remove and discard any damaged sheets. 3. Remove the paper from the tray.
4. If jammed paper is in the feed area, pull it down to remove it. 5. Load full reams of paper into the HCI. The tray holds 2,100 sheets of paper. NOTE: For best results, load full reams of paper. Avoid dividing reams into smaller sections. 6. Close the HCI door.
Clear paper jams in the rear door and fuser area Use the following procedure to clear paper jams in the rear door and fuser area. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam. ● 13.B2.XX Jam in ● 13.B9.XX Jam in Fuser CAUTION: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams. 1. Open the rear door. 2. Remove any jammed paper.
3. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 4. Remove any jammed paper from the fuser opening.
5. Reinstall the fuser. 6.
Clear paper jams in the output bin The following information describes how to clear a paper jam in the output bin. When a jam occurs, the control panel displays the following message and an animation that assists in clearing the jam. ● 1. 13.E1.XX Jam at Standard Output Bin If paper is visible in the output bin, grasp the leading edge and remove it. Clear paper jams in the duplexer Use the following procedure to check for paper in all possible jam locations in the automatic duplexer.
2. Remove any jammed paper. 3. Close the rear door Clear paper jams in the envelope feeder Use the following procedure to clear jams in the envelope feeder. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam. ● 13.A3.XX Jam in Tray 3 ● 13.A4.
1. Pull the tray completely out of the printer by pulling and lifting it up slightly. 2. Remove any jammed or damaged envelopes from the tray.
3. Remove any envelopes from the feed rollers inside the printer. 4. Reinsert and close the tray. Clear paper jams in the HP Stapling Mailbox accessory The following information describes how to clear a paper jam in the HP Stapling Mailbox. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.E1.XX Jam at Standard Output Bin 13.70.XX MBM Jam 1. Remove any jammed paper from the HP Stapling Mailbox output bins.
2. Open the jam-access door on the back side of the stapler/stacker. If jammed paper is visible inside the jam-access door, pull it straight up to remove it. 3. Close the HP Stapling Mailbox jam access door. Clear staple jams The following information describes how to clear a staple jam in the HP Stapling Mailbox. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 1. 13.8X.XX – Stapler/Stacker Jam Open the stapler door.
2. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out. 3. Lift up on the small lever at the back of the staple cartridge. 4. Remove the jammed staples. 5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.
6. Insert the staple cartridge into the stapler and push the colored handle until it snaps into place. 7. Close the stapler door.
Improve print quality Introduction ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust print density If the printer is having print-quality problems, try the following solutions in the order presented to resolve the issue.
Check the paper type setting (OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Finishing menu. 4. Select a type from the Media Type drop-down list. 5. Click the Print button.
3. ● Maintenance ● Calibration/Cleaning ● Cleaning Page Select Print to print the page. A Cleaning... message displays on the printer control panel. The cleaning process takes a few minutes to complete. Do not turn the printer off until the cleaning process has finished. When it is finished, discard the printed page. Visually inspect the toner cartridge Follow these steps to inspect each toner cartridge. 1.
● Place the printer on a sturdy, level surface. ● Remove anything that is blocking the vents on the printer. The printer requires good air flow on all sides, including the top. ● Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue inside the printer. Step three: Set the individual tray alignment Follow these steps when text or images are not centered or aligned correctly on the printed page when printing from specific trays. 1.
HP UPD PCL 5 HP UPD PCL 6 ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet printers ● The best choice for printing from third-party or custom software programs ● The best choice when operating with mixed environments, which require the printer to be set to PCL 5 (UNIX, Linux, mainframe) ● Designed for use in corporate Windows environments to provide a single driver for use with multiple printer models ● Preferred whe
1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: 3. ENWW ● Print ● Print Quality ● Toner Density Move the slider toward either Less or More to the desired density setting.
Image defects table Table 6-1 Image defects table quick reference Table 6-2 Light print on page 138 Table 6-3 Gray background or dark print on page 138 Table 6-4 Blank page — No print on page 139 Table 6-5 Black page on page 139 Table 6-6 Banding defects on page 140 Table 6-7 Streak defects on page 140 136 Chapter 6 Solve problems ENWW
Table 6-1 Image defects table quick reference (continued) Table 6-8 Fixing/fuser defects on page 141 Table 6-9 Image placement defects on page 141 Table 6-10 Color plane registrations defects (color models only) on page 142 Table 6-11 Output defects on page 142 Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document.
Table 6-2 Light print Description Sample Possible solutions Light print: 1. Reprint the document. The printed content on the entire page is light or faded. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. Mono models only: Make sure that the Economode setting is disabled both at the printer control panel and in the print driver. 4. Make sure that the cartridge is installed correctly. 5. Print a Supply status page and check for life and usage of the cartridge. 6.
Table 6-4 Blank page — No print Description Sample Possible solutions Blank page — No print: 1. The page is completely blank and contains no printed content. Make sure that the cartridge is genuine HP cartridges. 2. Make sure that the cartridge is installed correctly. 3. Print with a different cartridge. 4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the problem persists, go to support.hp.com.
Table 6-6 Banding defects Description Sample Repetitive wide-pitch banding and Impulse bands: Dark or light lines which repeat down the length of the page. They might be sharp or soft in nature. The defect displays only in areas of fill, not in text or sections with no printed content. Possible solutions 1. Reprint the document. 2. Try printing from another tray. 3. Replace the cartridge. 4. Use a different paper type. 5.
Table 6-8 Fixing/fuser defects Description Fixing/fuser Possible solutions Hot fuser offset (shadow): 1. Reprint the document. Slight shadows, or offsets, of the image repeated down the page. The repeated image might fade with each recurrence. 2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 3. If the problem persists, go to support.hp.com. Poor fusing: 1. Reprint the document.
Table 6-10 Color plane registrations defects (color models only) Description Sample Possible solutions Color plane registrations: 1. Reprint the document. One or more color of the planes is not aligned with the other color planes. The primary error will typically occur with yellow. 2. From the printer control panel, calibrate the printer. 3. If a cartridge has reached a Very Low state or the printed output is severely faded, replace the cartridge. 4.
Solve wired network problems Introduction Certain types of problems can indicate there is a network communication problem. These problems include the following issues: ● The periodic loss of ability to communicate with the printer ● The printer cannot be found during driver installation ● A periodic failure to print Check the following items to verify that the printer is communicating with the network.
The computer is unable to communicate with the printer 1. Test network communication by pinging the network. a. 2. Open a command-line prompt on your computer. ● For Windows, click Start, click Run, type cmd, and then press Enter. ● For OS X, go to Applications, then Utilities, and open Terminal. b. Type ping followed by the IP address for your printer. c. If the window displays round-trip times, the network is working.
Solve wireless network problems ● Introduction ● Wireless connectivity checklist ● The printer does not print after the wireless configuration completes ● The printer does not print, and the computer has a third-party firewall installed ● The wireless connection does not work after moving the wireless router or printer ● Cannot connect more computers to the wireless printer ● The wireless printer loses communication when connected to a VPN ● The network does not appear in the wireless network
● Verify that the print driver is installed on the computer. ● Verify that you have selected the correct printer port. ● Verify that the computer and printer connect to the same wireless network. ● For OS X, verify that the wireless router supports Bonjour. The printer does not print after the wireless configuration completes 1. Make sure that the printer is turned on and in the ready state. 2. Turn off any third-party firewalls on your computer. 3.
The wireless printer loses communication when connected to a VPN ● Typically, you cannot connect to a VPN and other networks at the same time. The network does not appear in the wireless networks list ● Make sure the wireless router is turned on and has power. ● The network might be hidden. However, you can still connect to a hidden network. The wireless network is not functioning 1. Make sure that the network cable is not connected. 2.
148 Chapter 6 Solve problems ENWW
Index Symbols/Numerics 2,100-sheet high-capacity input tray loading 33 A accessories ordering 42 acoustic specifications 16 AirPrint 72 alternative letterhead mode Android devices printing from 73 26, 32 B bins, output locating 2 Bonjour identifying 78 browser requirements HP embedded Web Server 78 C cartridge replacing 51 cartridge policy 44 cartridge protection 47 cartridges order numbers 51 replacing staple 55 checklist wireless connectivity 145 cleaning paper path 131 control panel help 99 locating 2
HIP (hardware integration pocket) locating 2 Home button locating 5, 7 HP Customer Care 98 HP Embedded Web Server changing network settings 86 changing printer name 87 general configuration 80 HP Web Services 83 information pages 80 network settings 83 opening 86, 87 other links list 85 print settings 81 security settings 83 troubleshooting tools 82 HP Embedded Web Server (EWS) features 78 network connection 78 HP ePrint 71 HP ePrint software 72 HP Stapling Mailbox clear jams 126 HP Web Jetadmin 95 HP Web S
other links list HP Embedded Web Server 85 output bin clear jams 123 output bins locating 2 P pages per minute 10 pages per sheet selecting (Mac) 64 selecting (Windows) 61 paper jams 110 loading the 2,100-sheet highcapacity input tray 33 loading Tray 1 21 loading Tray 2 27 selecting 132 Tray 1 orientation 22 paper jams HP Stapling Mailbox 126 locations 109 output bin 123 Tray 1 111 Tray 2, 3, and 4 114 Tray 5 117 paper pickup problems solving 103, 105 paper type selecting (Windows) 61 paper types selecting
technical support online 98 toner cartridge components 51 low threshold settings 102 replacing 51 using when low 102 toner cartridges order numbers 51 toner-cartridge status 131 touchscreen locating features 7 transparencies printing (Windows) 61 Tray 1 jams 111 loading envelopes 35 paper orientation 22 Tray 2 jams 114 loading 27 Tray 3 jams 114 Tray 4 jams 114 Tray 6 paper jams 117 trays capacity 10 included 10 locating 2 troubleshooting jams 110 network problems 143 paper feed problems 103 wired network 1
