User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
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About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
Table of contents 1 Getting started.......................................................................................................................................................................1 Important safety information ...........................................................................................................................................1 More HP resources ........................................................................................................................
Solving common issues ...................................................................................................................................................24 Button lockouts ...............................................................................................................................................................25 Optimizing image performance (VGA input) ...................................................................................................................
Organizations ..........................................................................................................................................................46 Educational institutions ..........................................................................................................................................46 Other disability resources .......................................................................................................................................46 HP links .
1 Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information A power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. For information about the correct power cord set to use with the monitor, see the Product Notices provided in your documentation kit.
Table 1-1 Additional information Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant. – or – Select the question mark icon in the taskbar.
● Liquid crystal display (LCD) with active matrix and vertical alignment (VA) (select products only) ● sRGB color gamut ● Nonglare panel with an LED backlight ● Tilt capabilities ● Height adjustment capabilities (select products only) ● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization ● Energy saver feature to meet requirements for reduced power consumption ● Security cable slot on the rear of the monitor for an optional security cable ● Cable
Table 1-2 Front components and their description Component Description (1) Power LED Indicates that the monitor is powered on. (2) Power button Turns the monitor on or off. NOTE: Be sure that the master power switch on the monitor is in the On position to turn on the monitor. (Select products only.) Rear components To identify the components on the rear of the monitor, use these illustrations and tables. Table 1-3 Rear components and their descriptions (21.5 in, 23.
Table 1-3 Rear components and their descriptions (21.5 in, 23.8 in, and 27 in IPS models) (continued) Component Description (3) Power connector Connects a power cord. (4) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console. (5) HDMI port Connects the HDMI cable to a source device such as a computer or game console. (6) VGA port Connects a VGA cable to a source device such as a computer or game console.
Table 1-5 Rear components and their descriptions (31.5 in model) Component Description (1) Joypad OSD button Opens the OSD settings. (2) Master power switch Turns the monitor on or off. (3) Power connector Connects a power cord. (4) HDMI port Connects the HDMI cable to a source device such as a computer or game console. (5) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console.
Table 1-6 Rear components and their descriptions (27 in curved model) Component Description (1) Joypad OSD button Opens the OSD settings. (2) Security cable slot Connects an optional security cable. (3) Power connector Connects a power cord. (4) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console. (5) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
3. Slide the monitor stand into the mounting plate (2). 4. Attach the base to the monitor stand (1) and tighten the screw (2). Attaching the monitor stand to a flat screen monitor Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a stand. TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause interfering reflections. NOTE: 1.
2. Position the monitor stand on the mounting plate on the rear of the monitor (1), and then slide the monitor stand into the mounting plate (2). 3. Do one of the following, depending on the type of base you are installing. ● Attach the base to the monitor stand (1), and then tighten the screws (2). ● Attach the base to the monitor stand, and then snap the base onto the stand. Attaching the monitor stand to the 80 cm (31.
2. Position the monitor stand on the mounting plate on the rear of the monitor (1), and then tighten the screw on the monitor stand into the mounting plate (2). 3. Attach the base to the monitor stand (1), and then tighten the screws (2). NOTE: The base for your monitor may appear different than the one pictured. Mounting the monitor head To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this section to safely and securely connect your monitor.
Longer screws might damage the monitor. Be sure that the manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of the monitor head. For best performance, use the power and video cables provided with the monitor. NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket. Removing the monitor stand If you decide to use a wall mount instead of the monitor stand that you attached, first remove the stand.
1. Press the latch (1), and then lift up the cover (2) to remove the VESA cover from the rear of the monitor. 2. Remove the four screws from the VESA holes located on the rear of the monitor head. 3. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head.
NOTE: Depending on the model, the monitor might be capable of supporting VGA, USB Type-C, HDMI, or DisplayPort inputs. The video mode is determined by the video cable used. The monitor automatically determines which inputs have valid video signals. You can select the inputs through the OSD menu. The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2.
3. Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the other end to the USB Type-C port on the source device. NOTE: The monitor’s USB Type-C port provides data, video, and power delivery (up to 65 W). The host device must be able to support DisplayPort Alt Mode (video, charging, and USB) over the USB Type-C connector. 4. Connect one end of the power cord to the power connector on the monitor and the other end to a grounded AC outlet.
Adjusting the monitor (select products only) To support an ergonomic work space, your monitor offers the adjustment options outlined in this section. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. 1.
and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you adjust your working posture throughout the work day. Installing a security cable As a security measure, you can secure the monitor to a fixed object with an optional security cable available from HP. Use the key that came with the optional security cable to attach and remove the lock.
■ Press the power button on the monitor to turn it on. NOTE: If pressing the power button has no effect, the Power Button Lockout feature might be enabled. To disable this feature, press and hold the monitor power button for 10 seconds. When you first turn on your monitor, a monitor status message is displayed for 5 seconds.
2 Using the monitor This chapter describes how to use your monitor and its features, including software and utilities, the OSD menu, the function buttons, power modes, and Windows Hello. Downloading software and utilities You can download and install these files from HP Support. ● INF (Information) file ● ICM (Image Color Matching) files To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC) Profile Format specification. Using the OSD menu You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD, use the joypad OSD button on the monitor's rear panel: 1. If the monitor is not already on, press the power button to turn on the monitor. 2.
Table 2-2 Menu options and functions Option Icon Description Menu Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu. Brightness Adjusts the monitor screen brightness. Color Opens the Color menu where you can select a preset view mode. Information Opens the Information menu. Next Switches the monitor's input source to the next active input. Volume Opens the Volume menu.
When in sleep mode, to comply with international power standards, the monitor default setting is Power Saver mode. If your monitor supports Performance mode, to keep the USB ports enabled when the monitor is in Auto-Sleep Mode, change the Power Mode setting from Power Saver to Performance. NOTE: If you are connecting a computer that is not battery powered, you must change the Power Mode setting to Performance mode. To change the power mode setting: 1. Press the Menu button to open the OSD menu. 2.
1. Press one of the OSD buttons to activate the buttons, and then press the Menu button to open the OSD. Select Color. If you are using a controller, press the center of the joypad OSD button to open the OSD. 2. 22 Select Low Blue Light from the setting options. ● Low Blue Light: (TÜV certified) Reduces blue light for improved eye comfort. ● Reading: Optimizes blue light and brightness for indoor viewing. ● Night: Adjusts to the lowest blue light and reduces the impact on sleep. 3.
3 Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Using the self-test function The following procedure describes how to use the self-test function to diagnose possible issues with the monitor. 1. Turn off the monitor and disconnect all of the cables except the power cord. 2. Turn on the monitor.
3. Release the OSD button. The following test pattern menu displays. 4. To exit the Test Pattern menu, select Exit Diagnostic Mode, turn off the monitor, or connect the signal cable. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. NOTE: Always ensure that the BIOS, device firmware, and monitor firmware are updated to the latest version.
Table 3-1 Common issues and solutions (continued) Issues Possible cause Solution “Check Video Cable” is displayed on the screen. Monitor video cable is disconnected. Connect the appropriate video signal cable between the computer and monitor. Be sure that the computer power is off while connecting the video cable. “Input Signal Out of Range” is displayed on screen. Video resolution rate, refresh rate, or both, are set higher than the monitor supports. Change the settings to a supported setting.
● Phase–Increases or decreases the value to minimize video flickering or blurring. NOTE: When you use the controls, you will obtain the best results by using the auto-adjustment pattern software utility. You can download this utility from http://www.hp.com/support. When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears.
4 Maintaining the monitor Properly maintained, your monitor can run for many years. These instructions provide steps you can perform to keep your monitor in the best condition. Maintenance guidelines Follow these instructions to enhance the performance and extend the life of the monitor. ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry before use. 5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant.
A Technical specifications This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower. NOTE: For the latest specifications or additional specifications for this product, go to http://www.hp.
Table A-2 Technical specifications Specification Measurement Display, wide-screen 68.58 cm Type IPS Viewable image size 68.58 cm diagonal 27 in diagonal Maximum weight (unpacked) 5.08 kg 11.19 lb Height 43.84 cm 17.26 in Depth 19.03 cm 7.49 in Width 61.10 cm 24.
Table A-3 Technical specifications (continued) Specification Measurement Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature –40°C to 65°C –40°F to 149°F Storage humidity 5% to 95% (noncondensing) Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz Video input terminal One HDMI port, one VGA port, and one DisplayPort connector 68.58 cm (27 in) model specifications (curved) This section provides specifications for your monitor.
Table A-5 Technical specifications Specification Measurement Display, wide-screen 60.5 cm Type IPS Viewable image size 60.5 cm diagonal 23.8 in diagonal Maximum weight (unpacked) 3.78 kg 8.32 lb Height 39.79 cm 15.67 in Depth 18.05 cm 7.11 in Width 53.89 cm 21.22 in Tilt –5° to 23° 23.
Table A-6 Technical specifications (continued) Specification Measurement Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature –40°C to 65°C –40°F to 149°F Storage humidity 5% to 95% (noncondensing) Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz Video input terminal One HDMI port, one VGA port, and one DisplayPort connector 60.45 cm (23.8 in) model specifications (VA model) This section provides specifications for your monitor.
Table A-8 Technical specifications Specification Measurement Display, wide-screen 54.61 cm Type IPS Viewable image size 54.61 cm diagonal 21.5 in diagonal Maximum weight (unpacked, with stand) 3.25 kg 7.17 lbs Height 37.82 cm 14.89 in Depth 18.04 cm 7.10 in Width 48.80 cm 19.21 in Tilt –5° to 23° 21.
Table A-9 Technical specifications (continued) Specification Measurement Environmental requirements temperature Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature –20°C to 60°C –4°F to 140°F 5% to 95% Storage humidity Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz Video input terminal One HDMI port, one DisplayPort connector, and one VGA port 54.48 cm (21.45 in) model specifications This section provides specifications for your monitor.
80.01 cm (31.5 in) model This section provides preset display resolutions and preset timing resolutions. Table A-11 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.940 2 640 × 480 37.500 75.000 (HDMI only) 3 720 × 400 31.469 70.087 4 800 × 600 37.879 60.317 5 800 × 600 46.875 75.000 6 1024 × 768 48.363 60.004 7 1024 × 768 60.023 75.029 8 1280 × 720 45.000 60.000 9 1280 × 800 49.702 59.810 10 1280 × 1024 63.981 60.
68.58 cm (27 in) model This section provides preset display resolutions and preset timing resolutions. Table A-13 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.940 2 640 × 480 31.500 75.000 (Digital port only) 3 720 × 400 31.469 70.087 4 800 × 600 37.879 60.317 5 800 × 600 46.875 75.000 (Digital port only) 6 1024 × 768 48.363 60.004 7 1024 × 768 60.023 75.029 (Digital port only) 8 1280 × 720 45.000 60.
Table A-15 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.940 2 640 × 480 31.500 75.000 (Digital port only) 3 720 × 400 31.469 70.087 4 800 × 600 37.879 60.317 5 800 × 600 46.875 75.000 (Digital port only) 6 1024 × 768 48.363 60.004 7 1024 × 768 60.023 75.029 (Digital port only) 8 1280 × 720 45.000 60.000 9 1280 × 800 49.702 59.810 10 1280 × 1024 63.981 60.020 11 1280 × 1024 79.976 72.
Table A-17 Preset display resolutions (continued) Preset Pixel format Horz freq (kHz) Vert freq (Hz) 2 640 × 480 31.500 75.000 (Digital port only) 3 720 × 400 31.469 70.087 4 800 × 600 37.879 60.317 5 800 × 600 46.875 75.000 (Digital port only) 6 1024 × 768 48.363 60.004 7 1024 × 768 60.023 75.029 (Digital port only) 8 1280 × 720 45.000 60.000 9 1280 × 800 49.702 59.810 10 1280 × 1024 63.981 60.020 11 1280 × 1024 79.976 72.
Table A-19 Preset display resolutions (continued) Preset Pixel format Horz freq (kHz) Vert freq (Hz) 3 720 × 400 31.469 70.087 4 800 × 600 37.879 60.317 5 800 × 600 46.875 75.000 (Digital port only) 6 1024 × 768 48.363 60.004 7 1024 × 768 60.023 75.029 (Digital port only) 8 1280 × 720 45.000 60.000 9 1280 × 800 49.702 59.810 10 1280 × 1024 63.981 60.020 11 1280 × 1024 79.976 72.025 (Digital port only) 12 1440 × 900 55.935 59.987 13 1440 × 900 55.469 59.
Table A-21 Preset display resolutions (continued) Preset Pixel format Horz freq (kHz) Vert freq (Hz) 4 800 × 600 37.879 60.317 5 800 × 600 46.875 75.000 (Digital port only) 6 1024 × 768 48.363 60.004 7 1024 × 768 60.023 75.029 (Digital port only) 8 1280 × 720 45.000 60.000 9 1280 × 800 49.702 59.810 10 1280 × 1024 63.981 60.020 11 1280 × 1024 79.976 72.025 (Digital port only) 12 1440 × 900 55.935 59.987 13 1440 × 900 55.469 59.901 14 1600 × 900 60.000 60.
Table A-23 High-definition video formats (continued) Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 5 720p60 1280 × 720 45.000 60.00 6 1080p50 1920 × 1080 56.250 50.00 7 1080p60 1920 × 1080 67.500 60.00 Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal.
B Accessibility HP's goal is to design, produce, and market products, services, and information that everyone everywhere can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or applications. HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does.
International Association of Accessibility Professionals (IAAP) IAAP is a not-for-profit association focused on advancing the accessibility profession through networking, education, and certification. The objective is to help accessibility professionals develop and advance their careers and to better enable organizations to integrate accessibility into their products and infrastructure. As a founding member, HP joined to participate with other organizations to advance the field of accessibility.
● Microsoft Accessibility information (Windows and Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities.
● United States ● Canada ● Europe ● Australia Useful accessibility resources and links These organizations, institutions, and resources might be good sources of information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
● ILO Global Business and Disability network ● EnableMart ● European Disability Forum ● Job Accommodation Network ● Microsoft Enable HP links These HP-specific links provide information that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities.
Index A M accessibility 43-45, 47 accessibility needs assessment 44 assistive technology (AT) finding 44 purpose 43 AT (assistive technology) finding 44 purpose 43 auto-adjustment (analog input) 23 menu button C calling technical support 2 components front 3 rear 4 connectors DisplayPort 4 mini DisplayPort 4 power 4 customer support, accessibility P ports HDMI 4 USB Type-C 4 power connector 4 47 safety information 1 Section 508 accessibility standards 45 standards and legislation, accessibility 45 su
