User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
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About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
iv About this guide
Table of contents 1 Getting started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 More HP resources .................................................................................................................................................
3 Support and troubleshooting ........................................................................................................................ 23 Solving common issues ....................................................................................................................................... 23 Button lockouts ...................................................................................................................................................
1 Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. For information about the correct power cord set to use with the monitor, see the Product Notices provided in your documentation kit.
Table 1-1 Additional information Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. – or – Select the question mark icon in the taskbar search box. Then select Support.
● In-plane switching (IPS) panel ● Nonglare panel with an LED backlight ● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side ● Tilt, swivel, and height adjustment capabilities ● Pivot capability to rotate the monitor head from landscape to portrait orientation ● Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then remove it with the
Table 1-2 Front components and their descriptions Component Description (1) Menu button Press to open the OSD menu. When the OSD menu is open, the Menu light turns on. (2-4) OSD buttons (assignable) When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions. For a description of these functions, see Using the OSD function buttons on page 19.
Table 1-3 Rear components and their descriptions (continued) Component Description This port also enables the USB Type-A ports to perform their functions. (7) DisplayPort OUT connector Connects the DisplayPort cable to a source device such as a computer or game console. (8) USB ports (2) (downstream) Connect a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard drive.
2. 6 With the monitor still placed facedown inside the box, lower the bottom of the stand's mounting plate into the back of the monitor’s recess (1) until it snaps into place (2).
3. With the monitor still placed facedown inside the box, insert the base into the bottom of the monitor stand (1). Swivel the base counterclockwise (2), making sure that the monitor stand screw heads are aligned with the holes on the bottom of the base (3) and lock in place. Tighten the two thumbscrews into the base (4). Mounting the monitor head To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this section to safely and securely connect your monitor.
5. Slide the stand out of the recess (3). Attaching the monitor head to a mounting device You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting device. To avoid damage to your monitor, follow these instructions. 1. 8 Remove the four screws from the VESA holes located on the rear of the monitor head.
2. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm.
NOTE: Except for USB Type-C input, the monitor automatically determines which inputs have valid video signals. You must manually select USB Type-C input. To select any input, including USB Type-C, open the OSD menu and select Input. 2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. 3. Connect a video cable.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. ● Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the other end to the USB Type-C port on the source device. (Use only the HP-approved USB Type-C cable provided with the monitor.) NOTE: The monitor’s USB Type-C port provides network, data, video, and power delivery (up to 65 W).
4. Connect one end of the power cord to the AC adapter and the other end to a grounded AC outlet. Then connect the AC adapter to the power connector on the monitor. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Table 1-4 USB port locations USB Ports (1) USB Type-A downstream ports (2) (2) USB Type-C upstream port from computer (3) USB Type-A downstream ports (2) Adjusting the monitor (select products only) To support an ergonomic work space, your monitor offers the adjustment options outlined in this section. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you adjust your working posture throughout the work day. 3. Swivel the monitor head to the left or right for the best viewing angle. 4.
b. Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait orientation (2). IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom right corner of the monitor panel will come in contact with the base and potentially cause damage to the monitor. If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the HP warranty. NOTE: On select HP monitors, you can disable the power light in the OSD menu.
NOTE: The host computer must be able to support DisplayPort Alt Mode (video, charging, and USB 3.1) over the USB Type-C connector and must also be compatible with USB Type-C, Thunderbolt-enabled ports. Connecting two host computers to the docking monitor might result in system shutdown, loss of power, and the need to turn off and restart the monitor.
2 Using the monitor This chapter describes how to use your monitor and its features, including software and utilities, the OSD menu, the function buttons, power modes, and Windows Hello. Downloading software and utilities You can download and install these files from HP Support. ● INF (Information) file ● ICM (Image Color Matching) files To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4.
1. If the monitor is not already on, press the power button to turn on the monitor. 2. Press the Menu button. 3. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button labels vary, depending on which menu or submenu is active. The following table lists possible menu selections in the OSD main menu. It includes descriptions for each setting and its impacts on your monitor's appearance or performance.
Table 2-2 Button names and descriptions Button Description (1) Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu. (2) Brightness button Adjusts the monitor screen brightness. Assignable function button (3) Color button Opens the Color menu where you can adjust the screen color. Assignable function button (4) Next Input button Switches the monitor’s input source to the next active input.
Upon entering this reduced power state (Auto-Sleep Mode), the monitor screen is blanked, the backlight turns off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power state. The monitor wakes from Auto-Sleep Mode when the computer sends an active signal to the monitor (for example, when you activate the mouse or keyboard). To disable Auto-Sleep Mode in the OSD: 1.
1. Be sure that USB Type-C is your primary video input. 2. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT port on the primary monitor and the DisplayPort IN port on a secondary monitor. NOTE: Three of the four daisy-chained monitors need to have DisplayPort IN and OUT video ports. The last monitor in the chain needs only a DisplayPort IN video port. 3. Set a connected monitor to display the same image as the primary monitor or a different image. DisplayPort 1.
3 Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues Possible cause Solution Screen is blank or video is blinking. Power cord is disconnected. Connect the power cord. Monitor is off. Press the monitor power button.
Button lockouts The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed. Holding down the power button or Menu button for 10 seconds disables that button. You can re-enable the button by holding it down again for 10 seconds. Optimizing image performance (analog input) If you would like to customize your settings, this section describes how to manually optimize your monitor's image.
2. Select Phase, and then use the OSD buttons on the monitor that display up and down arrow icons to eliminate flickering or blurring. Flickering or blurring might not be eliminated, depending on the computer or graphics controller card installed. To correct screen position (Horizontal Position or Vertical Position): 1. Press the Menu button to open the OSD menu, select Image, and then select Image Position. 2.
4 Maintaining the monitor Properly maintained, your monitor can run for many years. These instructions provide steps you can perform to keep your monitor in the best condition. Maintenance guidelines Follow these instructions to enhance the performance and extend the life of the monitor. ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry before use. 5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant.
A Technical specifications This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower. NOTE: For the latest specifications or additional specifications for this product, go to http://www.hp.
60.5 cm (23.8 in) FHD model specifications This section provides specifications for your monitor. Table A-2 60.5 cm (27.0 in) FHD monitor specifications Specification Measurement Display, wide-screen 60.5 cm Type IPS Viewable image size 60.5 cm diagonal 23.8 in diagonal Maximum weight (unpacked) 6.3 kg 13.89 lb Height (highest position) 49.49 cm 19.48 in Height (lowest position) 34.49 cm 13.58 in Depth 20.70 cm 8.15 in Width 53.94 cm 21.24 in Height adjustment range 15.00 cm 5.
Table A-3 Preset display resolutions (68.6 cm, 27.0 in) (continued) Preset Pixel format Horz freq (kHz) Vert freq (Hz) 4 1024 × 768 48.363 60.004 5 1280 × 720 45.000 60.000 6 1280 × 800 49.702 59.810 7 1280 × 1024 63.981 60.020 8 1440 × 900 55.935 59.901 9 1600 × 900 60.000 60.000 10 1600 × 1200 75.000 60.000 11 1680 × 1050 65.290 59.954 12 1920 × 1080 67.500 60.000 13 1920 × 1200 74.556 59.885 14 2560 × 1440 88.787 59.
Table A-5 High-definition video formats (continued) Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 3 720p50 1280 × 720 37.500 50.00 4 720p60 1280 × 720 45.000 60.00 5 1080p50 1920 × 1080 56.250 50.00 6 1080p60 1920 × 1080 67.500 60.00 Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal.
B Accessibility HP's goal is to design, produce, and market products, services, and information that everyone everywhere can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or applications. HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does.
International Association of Accessibility Professionals (IAAP) IAAP is a not-for-profit association focused on advancing the accessibility profession through networking, education, and certification. The objective is to help accessibility professionals develop and advance their careers and to better enable organizations to integrate accessibility into their products and infrastructure. As a founding member, HP joined to participate with other organizations to advance the field of accessibility.
● Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities.
● United States ● Canada ● Europe ● Australia Useful accessibility resources and links These organizations, institutions, and resources might be good sources of information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
● European Disability Forum ● Job Accommodation Network ● Microsoft Enable HP links These HP-specific links provide information that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities.
Index A accessibility 32, 33, 34, 36 accessibility needs assessment 33 assistive technology (AT) finding 33 purpose 32 AT (assistive technology) finding 33 purpose 32 audio-out (headphone) jack 4 auto-adjustment (analog input) 23 C calling technical support 2 components front 3 rear 4 connectors DisplayPort 4 mini DisplayPort 4 power 4 customer support, accessibility D DisplayPort connector F front components 3 2 32 I International Association of Accessibility Professionals L label M menu button 3 O
