Specifications

Details and SolutionDescriptionEvent code
Remove a cartridge from the device to make
a slot available for the move operation.
All slots full; no movement possible52
Load tapes in the four top-level corner slots.
See“The wellness test” on page 128.
Wellness test: invalid test setup53
• Verify that the correct license key was
entered.
• Verify that the Caps Lock key is not de-
pressed. The key is case sensitive.
Invalid license key55
Ensure that the key server token containing
the key used to encrypt the tape is installed
in the USB port.
No decryption key available on token56
Use the RMI to enter the PIN for the key server
token that is installed in the USB port.
NOTE:
The PIN is required every time a token is
installed in the USB port and every time
the Autoloader is powered on.
Key server token PIN required57
• Retry the operation.
• If the problem continues, contact HP cus-
tomer support.
Parity error58
Error log overflow59
Disable encryption before downgrading
firmware.
Unable to downgrade firmware while
encryption enabled.
5A
• Verify that the tape cartridge is supported.
• Update the tape drive firmware to the
latest version to use LTO3 media.
Invalid cartridge. LTO3 media is not
supported with encryption enabled.
5B
Change the network settings to IPv4 before
downgrading firmware.
IPv6 will not be supported after downgrading
firmware.
5C
Drive firmware is specific to the drive model
and interface. Select the drive firmware
specific to this drive. If the firmware file could
have been renamed, obtain a new copy of
the firmware file
Wrong drive firmware — invalid drive
firmware type.
5D
The device firmware may not be downgraded
in cases that would compromise encrypted
data, critical component support, or license
terms. Check the configuration settings. If the
device has been using the Encryption Kit, you
may need to disable encryption before
downgrading firmware.
No firmware downgrade possible.5F
Complete the cleaning process and retry the
operation.
Cleaning tape installed.60
Troubleshooting150